Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

University of Toronto
Skills you'll gain: Meeting Facilitation, Presentations, Persuasive Communication, Communication, Oral Expression, Influencing, Teamwork, Collaboration, Interpersonal Communications, Business Communication, Virtual Teams, Communication Strategies, Public Speaking, Professional Development, Non-Verbal Communication, Discussion Facilitation, Telecommuting, Driving engagement, Active Listening
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: PostgreSQL, SQL, Database Management, Transaction Processing, Databases, Database Management Systems, Data Management, Query Languages, JSON, Performance Tuning, Database Design, Data Access, Data Integrity
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Business Process Automation, Robotic Process Automation, Agentic systems, Process Analysis, Business Process Modeling, Business Process, Agentic Workflows, Process Design, Business Systems Analysis, Process Mapping, Workflow Management, Business Process Management, Process Modeling, Business Analysis, Automation, Solution Design, Generative AI Agents, User Acceptance Testing (UAT), Solution Delivery, Test Planning
Beginner · Course · 1 - 4 Weeks

The Museum of Modern Art
Skills you'll gain: Creative Problem-Solving, Creativity, Problem Solving, Color Theory, Art History, Aesthetics, Design Elements And Principles, Creative Design, Personal Development, Liberal Arts, Social Impact
Beginner · Course · 1 - 3 Months
Skills you'll gain: Data Wrangling, Exploratory Data Analysis, Database Design, Data Presentation, Ggplot2, Data Visualization Software, Data Visualization, Relational Databases, Statistical Visualization, Data Collection, Predictive Modeling, Statistical Analysis, Data Analysis, Rmarkdown, Model Evaluation, Shiny (R Package), SQL, R (Software), Data Manipulation, Web Scraping
Beginner · Specialization · 3 - 6 Months

Board Infinity
Skills you'll gain: Dashboard, Brand Management, Brand Strategy, Branding, Analytics, Governance, Strategic Marketing, Brand Awareness, Performance Measurement, Brand Loyalty, Digital Brand Strategy, Agile Methodology, Marketing Strategies, Data-Driven Marketing, Intercultural Competence, Culture Transformation, Sustainable Business, Experience Design, Customer experience improvement, Corporate Sustainability
Advanced · Course · 1 - 4 Weeks

IE Business School
Skills you'll gain: Survey Creation, Surveys, Market Research, Business Research, Consumer Behaviour, Marketing Strategies, Strategic Marketing, Marketing, Marketing Management, Research Design, Marketing Planning, Data Analysis, Marketing Psychology, Research Reports, Market Analysis, Research Methodologies, Experimentation, Customer Analysis, Business Marketing, Business
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Statistical Hypothesis Testing, Sampling (Statistics), Statistical Modeling, Statistical Methods, Statistical Inference, Statistics, Bayesian Statistics, Data Visualization, Plot (Graphics), Matplotlib, Statistical Visualization, Statistical Software, Probability & Statistics, Model Evaluation, Statistical Programming, Data-Driven Decision-Making, Seaborn, Statistical Analysis, Jupyter, Python Programming
Beginner · Specialization · 1 - 3 Months

Rice University
Skills you'll gain: Computational Thinking, Event-Driven Programming, Algorithms, Combinatorics, Graph Theory, Programming Principles, Application Development, Object Oriented Programming (OOP), Data Structures, Theoretical Computer Science, Probability, Video Game Development, Bioinformatics, Interactive Design, Animation and Game Design, Python Programming, Data Analysis, Program Development, UI Components, Computer Programming
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Cloud Computing Architecture, Wireless Networks, Cloud Technologies, Cloud Computing, Cloud Services, Internet Of Things, Cloud Platforms, Local Area Networks, Emerging Technologies, Computing Platforms, Network Architecture, Telecommunications, Amazon Web Services, Cloud-Based Integration, General Networking, Infrastructure As A Service (IaaS), Infrastructure Architecture, Hardware Architecture, Network Infrastructure, Network Protocols
Beginner · Course · 1 - 3 Months

Skills you'll gain: QuickBooks (Accounting Software), Canva (Software), Business Intelligence, Calendar Management, Productivity Software, Business Intelligence Software, Customer Relationship Management (CRM) Software, Presentations, Sales Pipelines, Google Workspace, Accounting Software, Business Analytics, Customer Relationship Management, Accounting and Finance Software, Collaborative Software, Workflow Management, Project Management, Process Design, Teamwork, Financial Management
Beginner · Course · 3 - 6 Months
UNSW Sydney (The University of New South Wales)
Skills you'll gain: Storytelling, Experience Design, Game Design, User Experience, User Experience Design, Ideation, Driving engagement, Content Creation, Storyboarding, Multimedia, Visual Storytelling, Animation and Game Design, Augmented and Virtual Reality (AR/VR), Virtual Reality, Design Strategies, Human Centered Design, Emerging Technologies, Qualitative Research
Mixed · Course · 1 - 3 Months