IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

CVS Health
Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Data Entry, Customer Relationship Building, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Retail Store Operations, Transaction Processing, Cash Register Operation, Communication, Time Management
Beginner · Professional Certificate · 3 - 6 Months

University of Toronto
Skills you'll gain: Resilience, Mental Health, Stress Management, Emotional Intelligence, Mindfulness, Crisis Intervention, Self-Awareness, Behavioral Health, Mental Health Therapies, Positive Behavior Support
Beginner · Course · 1 - 3 Months

Wesleyan University
Skills you'll gain: Motivational Interviewing, Psychological Evaluations, Cognitive Behavioral Therapy, Mental Health Diseases and Disorders, Mental Health Therapies, Behavioral Health, Mental and Behavioral Health, Psychiatry, Psychotherapy, Clinical Psychology, Mental Health, Cultural Diversity, Psychiatric Assessments, Psychology, Experimentation, Health Education, Interpersonal Communications, Culture, Clinical Assessment, Goal Setting
Beginner · Specialization · 3 - 6 Months

University of California, Irvine
Skills you'll gain: Extract, Transform, Load, Decision Support Systems, Data Warehousing, Data Mining, Database Design, Business Intelligence, Dashboard, Star Schema, Relational Databases, Database Management, Data Visualization Software, Snowflake Schema, Data Visualization, Business Reporting, SAS (Software), Data Modeling, Interactive Data Visualization, SQL, Data Mart, Descriptive Statistics
Beginner · Specialization · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: Environmental Social And Corporate Governance (ESG), Risk Management, Case Studies, Business Risk Management, Stakeholder Management, Corporate Sustainability, Investment Management, Portfolio Management, Investments, Financial Analysis, Return On Investment, Sustainable Business, Governance
Beginner · Course · 1 - 4 Weeks

University of Geneva
Skills you'll gain: Autism Spectrum Disorders, Patient Evaluation, Patient Communication, Parent Communication, Child Development, Psychiatric Assessments, Clinical Assessment, Pediatrics, Family Support, Psychiatry, Working With Children, Mental Health Diseases and Disorders, Patient Observation
Intermediate · Course · 1 - 3 Months

The Pennsylvania State University
Skills you'll gain: Infectious Diseases, Epidemiology, Public Health and Disease Prevention, Microbiology, Public Health, Pathology, Immunology, Preventative Care, Sanitation, Social Determinants Of Health, Social Sciences, Community Health, Molecular, Cellular, and Microbiology, Medical Science and Research, Biology, Drug Development, Social Network Analysis, Case Studies
Mixed · Course · 1 - 3 Months

Coursera
Skills you'll gain: Microsoft Excel, Spreadsheet Software, Data Entry, Productivity Software, Data Manipulation, Expense Management, Budgeting, Inventory Management System, Data Management, Data Visualization, Data Analysis, Business Analysis
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Identity and Access Management, Business Continuity, Network Security, Cryptography, AWS Identity and Access Management (IAM), Encryption, User Provisioning, Security Management, Penetration Testing, Vulnerability Scanning, ISO/IEC 27001, Threat Management, Network Performance Management, Information Systems Security, Network Architecture, DevSecOps, Cyber Operations, Data Management, Software Development Methodologies, Cybersecurity
Beginner · Specialization · 3 - 6 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Tax Preparation, Tax Returns, Income Tax, Payroll Tax, Tax, Tax Laws, Payroll, Revenue Recognition, Expense Management, Compensation and Benefits
Build toward a degree
Intermediate · Course · 1 - 3 Months

Salesforce
Skills you'll gain: Overcoming Objections, Prospecting and Qualification, Customer Relationship Management, Lead Generation, Sales Development, Time Management, Verbal Communication Skills, Writing, Salesforce, Productivity, Cold Calling, Sales Prospecting, Growth Mindedness, Enthusiasm, Cultural Responsiveness, Cultural Diversity, Active Listening, Interviewing Skills, Professional Development, Sales
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Responsible AI, Social Media Management, Social Media, Social Media Marketing, Google Ads, Digital Marketing, Email Marketing, Social Media Strategy, Digital Advertising, Web Analytics and SEO, Online Advertising, Social Media Campaigns, Digital Media Strategy, Paid media, Content Creation, Customer Retention, Search Engine Optimization, Presentations, Instagram, Generative AI
Beginner · Professional Certificate · 3 - 6 Months