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Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Popular Technical Support Courses and Certifications


  • S

    Salesforce

    Practical Guide to Navigating Professional Relationships

    Skills you'll gain: Intercultural Competence, Business Writing, Business Correspondence, Writing, Oral Expression, Verbal Communication Skills, Tactfulness, Sales Development, Cultural Responsiveness, Cultural Diversity, Empathy, Professional Development, Active Listening, Concision, Rapport Building, Social Skills, Professionalism, Constructive Feedback, Communication, Proactivity

    4.7 stars, 71 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.7 (71) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • E

    Edureka

    Fundamentals of Data Governance

    Skills you'll gain: Data Governance, Governance, Data Management, Compliance Management, Data Architecture, Compliance Training, Cloud Solutions, General Data Protection Regulation (GDPR), Data Strategy, Regulatory Compliance, Security Controls, Data Security, Cloud Security, Metadata Management, Information Management, Data Integrity, Data Quality, Data Access, Cloud Computing, Risk Management

    4 stars, 73 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4 (73) · Beginner · Course · 1 - 4 Weeks

    Category: Preview
    Preview
  • G

    Georgia Institute of Technology

    Introduction to High-Throughput Materials Development

    Skills you'll gain: Materials science, Experimentation, New Product Development, Laboratory Research, Sustainable Technologies, Manufacturing Processes, Process Development, Research Design, Engineering, Scientific, and Technical Instruments, Analytical Testing, Laboratory Testing, Chemical and Biomedical Engineering, Analytical Chemistry

    4.6 stars, 180 reviews, Intermediate, Course, 1 - 3 Months

    ★ 4.6 (180) · Intermediate · Course · 1 - 3 Months

    Category: Preview
    Preview
  • A

    AI CERTs

    AI for Telecommunications

    Skills you'll gain: AI Personalization, Personalized Service, Operations Support Systems, Customer Analysis, Telecommunications, Customer Retention, Network Performance Management, Responsible AI, Wireless Networks, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Network Architecture, Computer Networking, Emerging Technologies, Digital Communications, Generative AI Agents, Generative AI, Network Protocols, System Design and Implementation, Communication

    4.5 stars, 21 reviews, Advanced, Specialization, 1 - 3 Months

    ★ 4.5 (21) · Advanced · Specialization · 1 - 3 Months

    Status: Free trial
    Free trial
  • M

    Microsoft

    Preparing for DP-900: Microsoft Azure Data Fundamentals Exam

    Skills you'll gain: Azure Synapse Analytics, Microsoft Azure, Database Theory, Cloud Services, Relational Databases, Databases, Data Store, Analytics, Data Storage, Data Lakes, Microsoft SQL Servers, Database Management Systems, NoSQL, Data Warehousing, Cloud Deployment, Platform As A Service (PaaS), Test Planning

    4.7 stars, 153 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.7 (153) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • D

    Duke University

    Climate Change Leadership for Community Resilience

    Skills you'll gain: Community Organizing, Climate Change Programs, Community Development, Climate Change Adaptation, Social Sciences, Ethical Standards And Conduct, Community and Social Work, Community Outreach, Leadership, Social Impact, Sustainable Development, Environmental Policy, Sustainable Systems, Collaboration, Governance, Professional Development, Innovation, Environmental Science, Personal Development, Data Collection

    4.9 stars, 35 reviews, Beginner, Specialization, 1 - 3 Months

    ★ 4.9 (35) · Beginner · Specialization · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • U

    University of Michigan

    Translational Science

    Skills you'll gain: Institutional Review Board (IRB), Clinical Trials, Health Policy, Health Disparities, Clinical Research, Clinical Research Ethics, Health Equity, Public Health, Good Clinical Practices (GCP), Pre-Clinical Development, Policy Analysis, Research, and Development, Medical Science and Research, Community Health, Policy Development, Health Care Procedure and Regulation, Health Systems, Policy Analysis, Advocacy, Drug Development, Research

    4.7 stars, 45 reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.7 (45) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • C

    Coursera

    Qlik Sense for Business Intelligence

    Skills you'll gain: Interactive Data Visualization, Data Storytelling, Data Presentation, Data Visualization, Business Intelligence, Dashboard Creation, Business Intelligence Software, Data-Driven Decision-Making, Customer Analysis, Data Modeling, Data Analysis, Data Integration, Advanced Analytics, Spatial Data Analysis, Exploratory Data Analysis, Statistical Analysis, Data Transformation, Decision Support Systems, Collaborative Software, Data Validation

    4.7 stars, 90 reviews, Advanced, Specialization, 1 - 3 Months

    ★ 4.7 (90) · Advanced · Specialization · 1 - 3 Months

    Status: Free trial
    Free trial
  • V

    Vanderbilt University

    Generative AI for HR Professionals

    Skills you'll gain: HR Tech, AI Enablement, Human Resources, Technical Communication, Human Resource Strategy, Technical Documentation, Decision Intelligence, AI Personalization, Prompt Engineering, People Development, Generative AI, Interviewing Skills, Program Standards, Job Evaluation, Performance Review, Consolidation, Focus Group, Verification And Validation, Analysis

    4.7 stars, 60 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.7 (60) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • N

    Northwestern University

    Career 911: Your Future Job in Medicine and Healthcare

    Skills you'll gain: Verbal Communication Skills, Healthcare Industry Knowledge, Health Care, Public Speaking, Communication Strategies, Professionalism, Mentorship, Relationship Building, Personal Development, Overcoming Obstacles

    4.5 stars, 174 reviews, Mixed, Course, 1 - 3 Months

    ★ 4.5 (174) · Mixed · Course · 1 - 3 Months

    Category: Preview
    Preview
  • P

    Pontificia Universidad Católica de Chile

    Introducción al Aprendizaje Universitario

    Skills you'll gain: Learning Strategies, Human Learning, Cooperation, Higher Education, Self-Awareness, Personal Development, Collaboration, Student Support and Services, Biology, Motivational Skills, Self-Motivation, Needs Assessment, Resourcefulness

    4.5 stars, 589 reviews, Intermediate, Course, 1 - 3 Months

    ★ 4.5 (589) · Intermediate · Course · 1 - 3 Months

    Category: Preview
    Preview
  • U

    University of California, Davis

    Telehealth Best Practices and Uses

    Skills you'll gain: Telehealth, Health Technology, Continuous Quality Improvement (CQI), Health Equity, Health Care Procedure and Regulation, Health Systems, Health Disparities, Health Care, Regulatory Compliance, Health Care Administration, Healthcare Project Management, Clinical Practices, Health Policy, Technical Support, Patient Communication, Patient-centered Care

    4.6 stars, 12 reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 4.6 (12) · Intermediate · Course · 1 - 4 Weeks

    Category: Preview
    Preview
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In summary, here are 10 of our most popular technical support courses

  • Practical Guide to Navigating Professional Relationships: Salesforce
  • Fundamentals of Data Governance: Edureka
  • Introduction to High-Throughput Materials Development: Georgia Institute of Technology
  • AI for Telecommunications: AI CERTs
  • Preparing for DP-900: Microsoft Azure Data Fundamentals Exam: Microsoft
  • Climate Change Leadership for Community Resilience: Duke University
  • Translational Science: University of Michigan
  • Qlik Sense for Business Intelligence: Coursera
  • Generative AI for HR Professionals: Vanderbilt University
  • Career 911: Your Future Job in Medicine and Healthcare: Northwestern University

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