Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Skills you'll gain: Microsoft Office, Data Sharing, Document Management, Collaborative Software, User Accounts, Web Content Accessibility Guidelines, Content Management
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Interviewing Skills, Professional Networking, Project Management, Applicant Tracking Systems, LinkedIn, Recruitment, Negotiation, Communication Strategies, Writing and Editing, Verbal Communication Skills
Beginner · Course · 1 - 3 Months

Infosec
Skills you'll gain: Responsible AI, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Data Ethics, Governance, Law, Regulation, and Compliance, Program Development, Information Privacy, Legal Strategy, Data Security, Generative AI, Machine Learning, Computer Security, Risk Management
Beginner · Course · 1 - 3 Months

Universidad de los Andes
Skills you'll gain: Education Software and Technology, Learning Management Systems, Design Strategies, Software Design, Systems Analysis, User Centered Design, Requirements Analysis, Virtual Environment, Quality Assurance, Technology Strategies, Digital Communications, Technical Writing
Intermediate · Specialization · 1 - 3 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Deep Learning, Generative Model Architectures, Applied Machine Learning, Machine Learning Methods, Image Analysis, Graph Theory, Tensorflow, Artificial Neural Networks, PyTorch (Machine Learning Library), Health Informatics, Predictive Modeling, Unsupervised Learning, Natural Language Processing, Data Synthesis, Python Programming
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Product Lifecycle Management, Sustainable Design, Digital Transformation, Project Planning, Sustainable Engineering, Business Acumen, Electronic Hardware, Electronic Systems, Engineering Design Process, Cultural Sensitivity, Data Ethics, Project Management, Internet Of Things, Collaboration, Artificial Intelligence, Business Communication, Teamwork, Risk Management, Leadership, Generative AI
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Kanban Principles, Workflow Management, Collaborative Software, Team Oriented, Product Management, Product Planning, Product Lifecycle Management, Timelines, Project Management Software, Project Management
Beginner · Guided Project · Less Than 2 Hours
Skills you'll gain: OS Process Management, Operating Systems, System Programming, Performance Tuning, Data Structures
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Vulnerability Assessments, Risk Management, Continuous Monitoring, Operational Risk, Threat Management, Intrusion Detection and Prevention, Business Risk Management, Cyber Risk, Vulnerability Management, Security Controls, Enterprise Risk Management (ERM), Risk Mitigation, Risk Analysis, Compliance Management, Security Information and Event Management (SIEM), Technical Communication, Network Monitoring, Network Analysis
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Technical Documentation, Technical Communication, Technical Writing, Document Management, Code Review
Beginner · Guided Project · Less Than 2 Hours

Novartis
Skills you'll gain: Drug Development, Pharmaceuticals, Pre-Clinical Development, Pharmacology, Laboratory Testing, Biochemical Assays, Clinical Research, Pharmaceutical Terminology, Verification And Validation
Intermediate · Course · 1 - 4 Weeks

ESADE Business and Law School
Skills you'll gain: Succession Planning, Governance, Business Modeling, Systems Thinking, Organizational Structure, Business Management, Business Systems, Risk Analysis, Technology Strategies, Business Transformation, Business, Organizational Development, Family Support, Business Leadership, Business Strategy, Innovation, Business Analysis, Entrepreneurship, Communication, Case Studies
Beginner · Specialization · 3 - 6 Months