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  • Technical Support

Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


  • C

    Coursera

    Getting Started with Microsoft OneNote

    Skills you'll gain: Microsoft Office, Data Sharing, Document Management, Collaborative Software, User Accounts, Web Content Accessibility Guidelines, Content Management

    4.5
    Rating, 4.5 out of 5 stars
    ·
    37 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    I

    IBM

    Project Management Job Search, Resume, and Interview Prep

    Skills you'll gain: Interviewing Skills, Professional Networking, Project Management, Applicant Tracking Systems, LinkedIn, Recruitment, Negotiation, Communication Strategies, Writing and Editing, Verbal Communication Skills

    4.8
    Rating, 4.8 out of 5 stars
    ·
    99 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free
    Free
    I

    Infosec

    AI Security

    Skills you'll gain: Responsible AI, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Data Ethics, Governance, Law, Regulation, and Compliance, Program Development, Information Privacy, Legal Strategy, Data Security, Generative AI, Machine Learning, Computer Security, Risk Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    161 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    Universidad de los Andes

    Diseño de instrucción por enfoque de Grandes Ideas

    Skills you'll gain: Education Software and Technology, Learning Management Systems, Design Strategies, Software Design, Systems Analysis, User Centered Design, Requirements Analysis, Virtual Environment, Quality Assurance, Technology Strategies, Digital Communications, Technical Writing

    4.6
    Rating, 4.6 out of 5 stars
    ·
    143 reviews

    Intermediate · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Illinois Urbana-Champaign

    Advanced Deep Learning Methods for Healthcare

    Skills you'll gain: Deep Learning, Generative Model Architectures, Applied Machine Learning, Machine Learning Methods, Image Analysis, Graph Theory, Tensorflow, Artificial Neural Networks, PyTorch (Machine Learning Library), Health Informatics, Predictive Modeling, Unsupervised Learning, Natural Language Processing, Data Synthesis, Python Programming

    3.6
    Rating, 3.6 out of 5 stars
    ·
    15 reviews

    Advanced · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    Siemens

    Expedite – Skills for Industry Microcredential

    Skills you'll gain: Product Lifecycle Management, Sustainable Design, Digital Transformation, Project Planning, Sustainable Engineering, Business Acumen, Electronic Hardware, Electronic Systems, Engineering Design Process, Cultural Sensitivity, Data Ethics, Project Management, Internet Of Things, Collaboration, Artificial Intelligence, Business Communication, Teamwork, Risk Management, Leadership, Generative AI

    4.8
    Rating, 4.8 out of 5 stars
    ·
    11 reviews

    Beginner · Specialization · 3 - 6 Months

  • C

    Coursera

    Build a Product Management Plan Framework in Trello

    Skills you'll gain: Kanban Principles, Workflow Management, Collaborative Software, Team Oriented, Product Management, Product Planning, Product Lifecycle Management, Timelines, Project Management Software, Project Management

    4.5
    Rating, 4.5 out of 5 stars
    ·
    110 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    C

    Codio

    Intro to Operating Systems 3: Concurrency

    Skills you'll gain: OS Process Management, Operating Systems, System Programming, Performance Tuning, Data Structures

    4.4
    Rating, 4.4 out of 5 stars
    ·
    35 reviews

    Advanced · Course · 1 - 4 Weeks

  • I

    ISC2

    Risk Identification, Monitoring, and Analysis

    Skills you'll gain: Vulnerability Assessments, Risk Management, Continuous Monitoring, Operational Risk, Threat Management, Intrusion Detection and Prevention, Business Risk Management, Cyber Risk, Vulnerability Management, Security Controls, Enterprise Risk Management (ERM), Risk Mitigation, Risk Analysis, Compliance Management, Security Information and Event Management (SIEM), Technical Communication, Network Monitoring, Network Analysis

    4.7
    Rating, 4.7 out of 5 stars
    ·
    28 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Bases y primeros pasos en latex

    Skills you'll gain: Technical Documentation, Technical Communication, Technical Writing, Document Management, Code Review

    4.7
    Rating, 4.7 out of 5 stars
    ·
    197 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    N

    Novartis

    Targets, Assays & Screening

    Skills you'll gain: Drug Development, Pharmaceuticals, Pre-Clinical Development, Pharmacology, Laboratory Testing, Biochemical Assays, Clinical Research, Pharmaceutical Terminology, Verification And Validation

    4.8
    Rating, 4.8 out of 5 stars
    ·
    33 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    E

    ESADE Business and Law School

    Empresa familiar: gestión, dirección y sucesión

    Skills you'll gain: Succession Planning, Governance, Business Modeling, Systems Thinking, Organizational Structure, Business Management, Business Systems, Risk Analysis, Technology Strategies, Business Transformation, Business, Organizational Development, Family Support, Business Leadership, Business Strategy, Innovation, Business Analysis, Entrepreneurship, Communication, Case Studies

    4.6
    Rating, 4.6 out of 5 stars
    ·
    174 reviews

    Beginner · Specialization · 3 - 6 Months

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In summary, here are 10 of our most popular technical support courses

  • Getting Started with Microsoft OneNote: Coursera
  • Project Management Job Search, Resume, and Interview Prep: IBM
  • AI Security: Infosec
  • Diseño de instrucción por enfoque de Grandes Ideas: Universidad de los Andes
  • Advanced Deep Learning Methods for Healthcare: University of Illinois Urbana-Champaign
  • Expedite – Skills for Industry Microcredential: Siemens
  • Build a Product Management Plan Framework in Trello: Coursera
  • Intro to Operating Systems 3: Concurrency: Codio
  • Risk Identification, Monitoring, and Analysis: ISC2
  • Bases y primeros pasos en latex: Coursera

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