IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Johns Hopkins University
Skills you'll gain: Environmental Regulations, Chemistry, Environmental Laws, Laboratory Testing, Public Health, Environmental Monitoring, Environmental Science, Health Assessment, Public Health and Disease Prevention, Environmental Policy, Case Studies, Risk Analysis
Beginner · Course · 1 - 3 Months

Salesforce
Skills you'll gain: Overcoming Objections, Prospecting and Qualification, Customer Relationship Management, Lead Generation, Sales Development, Time Management, Verbal Communication Skills, Writing, Salesforce, Productivity, Cold Calling, Sales Prospecting, Growth Mindedness, Enthusiasm, Cultural Responsiveness, Cultural Diversity, Active Listening, Interviewing Skills, Professional Development, Sales
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months
UNSW Sydney (The University of New South Wales)
Skills you'll gain: Storytelling, User Experience Design, Driving engagement, Content Creation, Multimedia, Animation and Game Design, Augmented and Virtual Reality (AR/VR), Design Strategies, Emerging Technologies, Qualitative Research
Mixed · Course · 1 - 3 Months

Skills you'll gain: Responsible AI, Social Media Management, Social Media, Social Media Marketing, Google Ads, Digital Marketing, Email Marketing, Social Media Strategy, Digital Advertising, Web Analytics and SEO, Online Advertising, Social Media Campaigns, Digital Media Strategy, Paid media, Content Creation, Customer Retention, Search Engine Optimization, Presentations, Instagram, Generative AI
Beginner · Professional Certificate · 3 - 6 Months
University of Michigan
Skills you'll gain: Data Analysis, Analytical Skills, Experimentation, Critical Thinking, Research Design, Behavioral Economics, Decision Making, Regression Analysis, Statistical Inference, Probability, Correlation Analysis, Adaptability
Beginner · Course · 1 - 3 Months

The University of North Carolina at Chapel Hill
Skills you'll gain: Data Sharing, Data Management, Data Storage, File Management, Data Security, Information Management, Metadata Management, Data Architecture, Data Governance, Data Quality, Data Integrity, Data Collection, Data Ethics, Version Control
Mixed · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Responsible AI, Generative AI, Risk Mitigation, Risk Analysis, Feasibility Studies, Data Ethics, Brainstorming, AI Product Strategy, Generative AI Agents, Artificial Intelligence, Business Priorities, Hybrid Cloud Computing, Business Leadership, Goal Setting, Business Solutions, Cloud Computing Architecture, Strategic Leadership, Compliance Management, Governance
Intermediate · Specialization · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Sales Strategy, Sales Management, Sales, Business Planning, Sales Process, Sales Training, Account Strategy, Business Strategy, Customer experience strategy (CX), Customer Relationship Building, Cross-Functional Collaboration, Value Propositions, Key Performance Indicators (KPIs)
Intermediate · Course · 1 - 4 Weeks

École Polytechnique Fédérale de Lausanne
Skills you'll gain: Apache Spark, Apache Hadoop, Scala Programming, Distributed Computing, Big Data, Data Manipulation, Data Processing, Performance Tuning, Data Transformation, SQL, Data Analysis
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Event Management, Blogs, Content Development and Management, Content Management, Web Design, Web Design and Development, No-Code Development, User Accounts, Brand Management, Digital Marketing, Public Relations
Beginner · Guided Project · Less Than 2 Hours

LearnQuest
Skills you'll gain: Package and Software Management, Linux Administration, Linux, Linux Commands, Virtual Private Networks (VPN), Linux Servers, System Monitoring, Operating System Administration, Public Key Infrastructure, Ubuntu, Version Control, File Management, Command-Line Interface, Intrusion Detection and Prevention, Git (Version Control System), File Systems, User Accounts, Firewall, Cloud Computing Architecture, DevOps
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Keras (Neural Network Library), Reinforcement Learning, Unsupervised Learning, Deep Learning, Tensorflow, Machine Learning Methods, Generative AI, Artificial Neural Networks, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Natural Language Processing, Performance Tuning
Intermediate · Course · 1 - 3 Months