IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
University of Illinois Urbana-Champaign
Skills you'll gain: Corporate Strategy, Stakeholder Management, Strategic Decision-Making, Mergers & Acquisitions, Stakeholder Analysis, Corporate Sustainability, Business Strategy, Business Management, Strategic Thinking, Governance, Strategic Partnership, Organizational Strategy, Environmental Social And Corporate Governance (ESG), Value Propositions, Competitive Analysis, Growth Strategies, Portfolio Management
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Linux, Linux Administration, Malware Protection, Linux Commands, Operating System Administration, Endpoint Security, Security Awareness, Hardening, Active Directory, Security Controls, Computer Security Awareness Training, Network Administration, System Configuration, Systems Administration, Enterprise Application Management, Cloud Deployment, Multi-Factor Authentication, Windows Servers, Cloud Services, Encryption
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Go To Market Strategy, Product Marketing, Campaign Planning, Product Lifecycle Management, Marketing Planning, Campaign Management, Dependency Analysis, Marketing Effectiveness, Plan Execution, Marketing Budgets, Marketing Channel, Conversion Funnel Analysis, Milestones (Project Management), Planning, Release Management, Resource Allocation, Coordinating, Cross-Functional Collaboration, Marketing Analytics, Customer Acquisition Management
Beginner · Course · 1 - 4 Weeks

Scrimba
Skills you'll gain: Cloud Deployment, Agentic Workflows, Model Deployment, Application Deployment, Generative AI Agents, Agentic systems, AI Workflows, Token Optimization, LLM Application, Cloud Hosting, Virtual Machines, System Configuration, Automation, Servers, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), AI Security, Context Engineering, Generative AI, Prompt Engineering
Intermediate · Course · 1 - 4 Weeks

Goodwill Industries International
Skills you'll gain: Constructive Feedback, Interviewing Skills, Communication, Coaching, Accountability, Virtual Teams, Professional Development, Client Support, Diversity Equity and Inclusion Initiatives, Trustworthiness, Workforce Development, Recruitment, Ethical Standards And Conduct, Client Services, Relationship Management, Talent Pipelining, Rapport Building, Telecommuting, Needs Assessment, Employee Onboarding
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months

Microsoft
Skills you'll gain: Terraform, Infrastructure as Code (IaC), Cloud-Native Computing, DevSecOps, Kubernetes, Hardening, Cloud Infrastructure, Cloud Management, Cloud Platforms, Cloud Engineering, Infrastructure Architecture, Enterprise Architecture, Generative AI, Microsoft Azure, Containerization, Code Reusability, Secure Coding, Security Controls, Configuration Management, Cryptographic Protocols
Advanced · Course · 1 - 3 Months

Universiteit Leiden
Skills you'll gain: Court Systems, Legal Proceedings, Adjudication, Legal Strategy, Legal Hearings, Criminal Investigation and Forensics, Political Sciences, International Relations, Case Law, Law, Regulation, and Compliance, Policy Analysis, Research, and Development, Investigation, Case Studies, Child Development
Mixed · Course · 1 - 3 Months
Skills you'll gain: Threat Modeling, Application Security, Security Engineering, Blockchain, Security Controls, Security Requirements Analysis, IT Security Architecture, Security Testing, Security Architecture Review, Data Security, Identity and Access Management, Vulnerability Assessments, Cryptographic Protocols, Cryptography, Threat Detection, Distributed Denial-Of-Service (DDoS) Attacks, Information Assurance, Public Key Infrastructure, Risk Analysis, Penetration Testing
Beginner · Course · 1 - 3 Months

Skills you'll gain: Node.JS, Restful API, Server Side, Back-End Web Development, Full-Stack Web Development, JavaScript Frameworks, JSON, Web Servers, Authentications, Web Applications, API Design, Web Development, Postman API Platform, Package and Software Management, Model View Controller, Application Programming Interface (API), Web Services, Authorization (Computing), Javascript, Computer Science
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, Data Ethics, Personally Identifiable Information, Generative AI, AI Security, AI literacy, Information Privacy, AI Product Strategy, AI Enablement, Risking, Artificial Intelligence, Amazon Web Services, AI Workflows, AI Personalization, Solution Design, Model Deployment, Natural Language Processing, AI Integrations, Managed Services, Image Analysis
Intermediate · Course · 1 - 4 Weeks

British Standards Institution
Skills you'll gain: Data Ethics, Prompt Engineering, AI Enablement, Personally Identifiable Information, Artificial Intelligence, Business Ethics, Ethical Standards And Conduct, Data Security, Risk Analysis
Beginner · Course · 1 - 4 Weeks

Sage Publications
Beginner · Course · 1 - 3 Months