Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Microsoft
Skills you'll gain: CI/CD, GitHub, C# (Programming Language), HTML and CSS, Load Balancing, Continuous Integration, Git (Version Control System), Role-Based Access Control (RBAC), Scalability, Object Oriented Programming (OOP), Authentications, ASP.NET, Full-Stack Web Development, Web Development, Debugging, SQL, Application Deployment, Microsoft Copilot, .NET Framework, Graph Theory
Beginner · Professional Certificate · 3 - 6 Months

Starweaver
Skills you'll gain: Revenue Management, Capital Expenditure, Financial Statement Analysis, Advanced Analytics, Hospitality Management, Cost Control, Hospitality, Financial Statements, Budgeting, Financial Analysis, Financial Forecasting, Performance Measurement, Variance Analysis, Business Metrics, Operating Budget, Financial Management, Innovation, Hotels and Accommodations, Service Management, Financial Planning
Intermediate · Specialization · 3 - 6 Months

Alfaisal University | KLD
Skills you'll gain: Customer Service, Telephone Skills, Verbal Communication Skills, Personalized Service, Customer experience improvement, Customer Complaint Resolution, Customer Relationship Building, Non-Verbal Communication, Communication, Active Listening, Emotional Intelligence
Beginner · Course · 1 - 3 Months

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Sports Medicine, Coaching, Athletic Training, Physical Stamina, Exercise Science, Performance Analysis, Nutrition and Diet, Nutrition Education, Leadership, Automation, Teamwork, Performance Reporting, Injury Prevention, AI Personalization, Collaboration, Innovation, Data Management, Technology Solutions, Health Technology, Communication
Beginner · Specialization · 3 - 6 Months

ESSEC Business School
Skills you'll gain: Marketing Analytics, Business Analytics, Forecasting, Peer Review, Statistical Methods, Predictive Analytics, Customer Analysis, Case Studies, Information Technology, Analytical Skills, Digital Transformation, Advanced Analytics, Statistical Analysis, People Analytics, Statistical Programming, Data Storytelling, Business Strategy, Complex Problem Solving, R Programming, Data Analysis
Advanced · Specialization · 3 - 6 Months

University of Colorado Boulder
Skills you'll gain: Power Electronics, Electronic Systems, Electrical Engineering, Control Systems, Electrical Power, Electronics, Electronics Engineering, Engineering Analysis, Simulations, Systems Analysis, Mathematical Modeling, Electrical Systems, Technical Design, Matlab, Systems Design, Verification And Validation, Simulation and Simulation Software, Design Strategies
Build toward a degree
Intermediate · Specialization · 3 - 6 Months
Skills you'll gain: Blockchain, Financial Inclusion, FinTech, Emerging Technologies, Cryptography, Payment Systems, Digital Assets, Stakeholder Analysis, Cryptographic Protocols, Distributed Computing, Public Key Cryptography Standards (PKCS), Information Privacy, Governance, Network Security, Data Integrity, Financial Services, Innovation
Beginner · Course · 1 - 3 Months

University of California San Diego
Skills you'll gain: Session Initiation Protocols, Cloud Development, Android Development, Integrated Development Environments, Cloud Computing Architecture, GitHub, Cloud Computing, Application Development, Android (Operating System), Amazon Web Services, Software Design Documents, System Design and Implementation, Internet Of Things, Unit Testing, Android Studio, Telecommunications, Embedded Software, Mobile Development, Digital Communications, Computer Vision
Intermediate · Specialization · 3 - 6 Months

California Institute of the Arts
Skills you'll gain: Logo Design, Style Guides, Branding, Typography, Graphic and Visual Design, Brainstorming, Design Research, Adobe InDesign, Creativity, Adobe Photoshop, Color Theory, Design Elements And Principles
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Collaboration, Business Communication, Workforce Management
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Image Analysis, Tensorflow, Amazon Web Services, Cloud Applications, Application Development, Application Deployment, Deep Learning, Artificial Intelligence and Machine Learning (AI/ML), Computer Vision, Data Processing, Front-End Web Development
Mixed · Course · 1 - 4 Weeks

Lund University
Skills you'll gain: Sustainable Development, Sustainable Design, Sustainable Technologies, Community Development, Environmental Issue, Governance, Systems Thinking, Climate Change Mitigation, Case Studies, Stakeholder Engagement
Beginner · Course · 1 - 3 Months