IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Colorado System
Skills you'll gain: Cryptography, Public Key Infrastructure, Cybersecurity, Network Security, Firewall, Cyber Attacks, Data Security, Data Encryption Standard, Penetration Testing, Encryption, Information Assurance, Risk Management Framework, Advanced Encryption Standard (AES), Intrusion Detection and Prevention, Application Security, Information Systems Security, Secure Coding, Security Controls, Exploitation techniques, Software Design Patterns
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Productivity Software, Presentations, Microsoft PowerPoint, Collaborative Software, Microsoft 365, Editing, File Management
Beginner · Course · 1 - 4 Weeks

University at Buffalo
Skills you'll gain: Digital Transformation, Manufacturing Processes, Manufacturing Operations, Automation Engineering, Industrial Engineering, Business Transformation, Production Process, Digital Design, Supply Chain Management, Data-Driven Decision-Making, Market Dynamics, Workforce Development, Cybersecurity
Beginner · Course · 1 - 4 Weeks

University of Pittsburgh
Skills you'll gain: Triage, Mitigation, Crisis Intervention, Emergency Response, Safety and Security, Emergency Medicine, First Aid, Healthcare Ethics, Risk Analysis, Stress Management, Resourcefulness, Cultural Diversity, Water Quality
Beginner · Course · 1 - 3 Months

University of Geneva
Skills you'll gain: Family Support, Psychological Evaluations, Behavioral Health, Mental Concentration, Organizational Skills, Mental and Behavioral Health, Mental Health Diseases and Disorders, Student Support and Services, Working With Children, Neurology, Medication Therapy Management, Clinical Assessment, Pharmacology
Beginner · Course · 1 - 3 Months

Duke University
Skills you'll gain: Blockchain, Loans, Lending and Underwriting, FinTech, Cyber Risk, Operational Risk, Scalability, Regulatory Compliance, Interoperability, Commercial Lending, Payment Systems, Risk Management, Financial Inclusion, Exploit development, Derivatives, Key Management, Cryptography, Finance, Entrepreneurial Finance, Entrepreneurship
Intermediate · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Timelines, Project Documentation, Team Management, Stakeholder Management, Project Management, Project Management Software, Project Schedules, Project Scoping, Work Breakdown Structure, Project Planning
Beginner · Guided Project · Less Than 2 Hours

Yonsei University
Skills you'll gain: Wireless Networks, Communication Systems, Telecommunications, Digital Communications, System Design and Implementation, Network Protocols, Emerging Technologies
Beginner · Course · 1 - 3 Months

Skills you'll gain: Photo Editing, Adobe Illustrator, Color Theory, Adobe Photoshop, Adobe Acrobat, Typography, Document Management, Graphic and Visual Design, Graphic Design, Graphic and Visual Design Software, Photography, Generative AI, Adobe Creative Cloud, Design Elements And Principles, Workflow Management, Layout Design, Creative Design, Logo Design, Collaborative Software, Branding
Beginner · Specialization · 1 - 3 Months

The University of Edinburgh
Skills you'll gain: Research, General Science and Research, Scientific Methods, Biology, Systems Thinking, Life Sciences, Psychology
Beginner · Course · 1 - 3 Months

The University of Sydney
Skills you'll gain: Critical Thinking, Analytical Skills, Writing, Research, Higher Education, Complex Problem Solving
Beginner · Course · 1 - 3 Months

Erasmus University Rotterdam
Skills you'll gain: Consumer Behaviour, Market Dynamics, Financial Market, Economics, Economic Development, Market Analysis, Economics, Policy, and Social Studies, Public Policies, Environmental Issue, Social Sciences, Socioeconomics, Sustainable Development, Supply And Demand, Behavioral Economics, Decision Making
Beginner · Course · 1 - 3 Months