Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Banco Interamericano de Desarrollo
Skills you'll gain: Entrepreneurship, New Business Development, Market Opportunities, Design Thinking, Lean Methodologies, Innovation, Business Planning, Creativity, Financial Management, Business Management, Fundraising
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Network Troubleshooting, Network Planning And Design, Network Monitoring, Hybrid Cloud Computing, Google Cloud Platform, Cloud Engineering, Network Architecture, Network Routing, Virtual Private Networks (VPN), Cloud Computing Architecture, Kubernetes, Firewall, Load Balancing, Cloud Security
Advanced · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Data Storytelling, Data Analysis Expressions (DAX), Data Presentation, Power BI, Data Ethics, Dashboard, Data Modeling, Data Governance, Extract, Transform, Load, Data Visualization, Interactive Data Visualization, Business Intelligence, Data Visualization Software, Data Analysis, Statistical Analysis, Correlation Analysis, Data Architecture, Data Cleansing, Data Transformation, Database Design
Beginner · Professional Certificate · 3 - 6 Months

Tableau Learning Partner
Skills you'll gain: Data Storytelling, Exploratory Data Analysis, Requirements Elicitation, Data Presentation, Data Governance, Data Ethics, Tableau Software, Business Analysis, Data Literacy, Data Visualization, Data Visualization Software, Data Warehousing, Business Metrics, Dashboard, Extract, Transform, Load, Stakeholder Analysis, Data Analysis, Spatial Data Analysis, Data Quality, Data Management
Beginner · Professional Certificate · 3 - 6 Months
Universidade de São Paulo
Skills you'll gain: Search Engine Marketing, Digital Marketing, Email Marketing, Google Ads, Marketing Strategies, Search Engine Optimization, Google Analytics, Online Advertising, A/B Testing, Pay Per Click Advertising, Advertising Campaigns, Web Analytics, Digital Advertising, Facebook, Campaign Management, Marketing Analytics, Return On Investment, Performance Measurement
Beginner · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Artificial Neural Networks, Performance Tuning
Intermediate · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Microsoft Power Automate/Flow, System Testing, Test Case, Health Informatics, Performance Testing, Healthcare Ethics, Serverless Computing, Patient Communication
Intermediate · Course · 1 - 4 Weeks

Starweaver
Skills you'll gain: Revenue Management, Capital Expenditure, Financial Statement Analysis, Advanced Analytics, Hospitality Management, Cost Control, Hospitality, Financial Statements, Budgeting, Financial Analysis, Financial Forecasting, Performance Measurement, Variance Analysis, Business Metrics, Operating Budget, Financial Management, Innovation, Hotels and Accommodations, Service Management, Financial Planning
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Employee Performance Management, Performance Management, Human Resource Strategy, Human Capital, Human Resources, Workforce Development, Talent Management, Organizational Strategy, Employee Retention, Case Studies, Competitive Analysis, Organizational Effectiveness, Business Strategies, Analysis
Mixed · Course · 1 - 4 Weeks

University of Amsterdam
Skills you'll gain: Qualitative Research, Interviewing Skills, Social Sciences, Research, Research Methodologies, Data Collection, Surveys, Research Design, Research Reports, Ethical Standards And Conduct
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Search Engine Optimization, Generative AI, Content Strategy, Semantic Web, Workforce Development, Digital Marketing, Content Creation, Artificial Intelligence, Vocabulary, Digital Content, Social Media
Intermediate · Course · 1 - 4 Weeks
University of London
Skills you'll gain: Financial Statements, Business Planning, Sampling (Statistics), Management Training And Development, Descriptive Statistics, Organizational Structure, Change Management, Data Presentation, Professional Networking, Business Mathematics, Verbal Communication Skills, Team Building, Team Management, Business Strategy, Professionalism, Resource Allocation, Competitive Analysis, Linear Algebra, Mathematical Modeling, Business Strategies
Intermediate · Specialization · 3 - 6 Months