Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Skills you'll gain: Interviewing Skills, Professional Networking, Project Management, Web Presence, Applicant Tracking Systems, Negotiation, Writing and Editing, Business Writing
Beginner · Course · 1 - 3 Months

Illinois Tech
Skills you'll gain: Game Theory, Market Dynamics, Business Economics, Strategic Decision-Making, Strategic Thinking, Business Strategy, Supply And Demand, Revenue Management, Economics, Customer Analysis, Market Analysis, Competitive Analysis, Consumer Behaviour, Profit and Loss (P&L) Management, Policy Analysis
Build toward a degree
Intermediate · Course · 1 - 3 Months

Packt
Skills you'll gain: Data Analysis Expressions (DAX), Customer Insights, Power BI, Data Modeling, Customer Analysis, Dashboard, Data Transformation, Dashboard Creation, Data Wrangling, Data Import/Export, Data Manipulation, Database Design, Business Intelligence, Interactive Data Visualization, Data Integration, Star Schema, Time Series Analysis and Forecasting, Data Cleansing, Relational Databases, Data Visualization Software
Beginner · Specialization · 1 - 4 Weeks

Universidad Nacional Autónoma de México
Skills you'll gain: Strategic Marketing, Product Planning, Marketing Planning, Market Research, Target Market, Product Marketing, Marketing Strategies, Go To Market Strategy, Marketing Strategy and Techniques, Market Opportunities, Marketing Budgets, Business Analytics, Market Analysis, Business Strategy, Business Planning, Consumer Behaviour, Entrepreneurship, Budgeting
Mixed · Course · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Sales Management, Sales Strategy, Customer Engagement, Sales Process, Sales, Sales Training, Selling Techniques, Sales Support, General Sales Practices, Account Management, Communication, Negotiation
Intermediate · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Email Automation, ChatGPT, Prompt Engineering, Gmail, AI Personalization, Calendar Management, Setting Appointments, Workflow Management, Customer Communications Management, Automation, Customer Inquiries, Generative AI, Travel Arrangements
Beginner · Course · 1 - 4 Weeks

University at Buffalo
Skills you'll gain: Data Literacy, Data Ethics, Data-Driven Decision-Making, Analytics, Root Cause Analysis, Lean Methodologies, Six Sigma Methodology, Data Analysis, Operational Excellence, Case Studies, Lean Six Sigma, ISO 9000 Series, Lean Manufacturing, Quality Improvement, Process Improvement, Decision Making, Quality Management Systems, Data Security, Internet Of Things
Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Curiosity, Lean Methodologies, Design Thinking, Entrepreneurship, Commercialization, Innovation, Persona Development, Problem Solving, Customer Analysis, Presentations, Target Audience, Creative Problem-Solving, Customer Insights, Market Opportunities, Technology Solutions, Team Oriented, Ideation, Market Research, Solution Design, User Feedback
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Devops Tools, DevOps, CI/CD, Cloud Deployment, User Story, Microservices, OpenShift, DevSecOps, Application Deployment, Continuous Integration, Agile Software Development, Cloud-Native Computing, Code Review, Kubernetes, Test Driven Development (TDD), Continuous Deployment, Continuous Delivery, Scrum (Software Development), Agile Methodology, Cloud Computing
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Generative AI, Responsible AI, Accounts Payable, Accounts Payable and Receivable, Prompt Engineering Tools, Data Ethics, Accounting and Finance Software, Financial Data, Make.com, Data Governance, Workflow Management, Miro AI, Financial Forecasting, Financial Management, Financial Analysis, Artificial Intelligence, No-Code Development, Budgeting, Forecasting
Intermediate · Specialization · 1 - 3 Months

University of Cambridge
Skills you'll gain: AI literacy, Prompt Engineering Tools
Beginner · Course · 1 - 3 Months

STARWEAVER
Skills you'll gain: Data Storytelling, Active Listening, Business Writing, Data Visualization, Concision, Data Presentation, Sales Presentation, Non-Verbal Communication, Sales Strategy, Sales Presentations, Customer Relationship Management (CRM) Software, Writing, Persuasive Communication, Team Collaboration, Virtual Teams, Business Communication, Technical Communication, Communication, Marketing Communications, Communication Strategies
Intermediate · Specialization · 1 - 3 Months