Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.

O.P. Jindal Global University
Skills you'll gain: Marketing Analytics, Anomaly Detection, Digital Marketing, Web Analytics, Digital Advertising, Dimensionality Reduction, Unsupervised Learning, Customer Analysis, Search Engine Marketing, Supervised Learning, Online Advertising, Customer Retention, Text Mining, Predictive Analytics, Search Engine Optimization, Google Ads, Customer Insights, Google Analytics, Data Ethics, Data Mining
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: AI Product Strategy, Backlogs, Agile Product Development, Product Roadmaps, Product Strategy, Sprint Planning, Product Management, User Story, Product Lifecycle Management, Product Requirements, Scaled Agile Framework, Lean Methodologies, Prioritization, Business Priorities, Release Management
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Integral Calculus, Calculus, Data Integration, Vector Databases, Mathematical Theory & Analysis, Advanced Mathematics, Applied Mathematics, Mathematical Modeling, Spatial Data Analysis, Geometry, Physics
Intermediate · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: Apache Kafka
Beginner · Specialization · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Stakeholder Analysis, Medical Devices, Agile Methodology, Health Technology, Wireframing, Human Centered Design, Agile Project Management, Healthcare Industry Knowledge, Scalability, Software Development Methodologies, Product Design, Design Thinking, Product Planning, Stakeholder Management, Prototyping, User Interface (UI), Health Care, Product Strategy, Technology Solutions, Risk Management
Mixed · Course · 1 - 4 Weeks

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Marketing Strategies, Marketing, Branding, Global Marketing, Social Media Marketing, Brand Management, Loyalty Programs, Digital Marketing, Strategic Partnership, Event Planning, Consumer Behaviour, E-Commerce, Business Modeling, Augmented Reality, Price Negotiation, Virtual Reality, Blockchain, Business Analysis, Data Analysis, Artificial Intelligence
Beginner · Specialization · 3 - 6 Months

University of Minnesota
Skills you'll gain: Operations Research, Supply Chain, Workforce Management, Business Analytics, Applied Mathematics, Mathematical Modeling, Process Optimization, Manufacturing Operations, Operations Management, Workforce Planning, Financial Modeling, Business Analysis, Microsoft Excel, Resource Allocation, Finance, Analytics, Production Planning, Portfolio Management, Investment Management, Decision Making
Beginner · Course · 1 - 4 Weeks

L&T EduTech
Skills you'll gain: Environmental Social And Corporate Governance (ESG), Sustainable Architecture, Sustainable Development, Sustainable Technologies, Electrical Power, Energy and Utilities, Sustainability Reporting, Climate Change Mitigation, Corporate Sustainability, Electrical Systems, Electric Power Systems, Simulation and Simulation Software, Innovation, Environment, Transportation Operations, Architecture and Construction, Architectural Engineering, Power Electronics, Thermal Management, Mechanical Engineering
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Back-End Web Development, Server Side, Middleware, Authentications, API Design, Application Programming Interface (API), User Accounts, Databases, JavaScript Frameworks, Scalability, GitHub, Development Environment, Data Validation
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Manufacturing Operations, Manufacturing Processes, Process Control, Lean Manufacturing, Production Management, Operational Efficiency, Continuous Improvement Process, Sustainability Standards, Collaboration, Innovation, Adaptability, Communication
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Overcoming Objections, Sales Development, Growth Mindedness, Oral Expression, Lead Generation, Time Management, Active Listening, Customer Relationship Management (CRM) Software, Enthusiasm, Constructive Feedback, Consultative Selling, Verbal Communication Skills, Prospecting and Qualification, Inside Sales, Interpersonal Communications, Technical Sales, Cultural Diversity, Interviewing Skills, Salesforce, Storytelling
Beginner · Professional Certificate · 3 - 6 Months

Simplilearn
Skills you'll gain: Prompt Engineering, AI Personalization, AI Security, Generative AI, Infrastructure as Code (IaC), Legal Risk, Requirements Analysis, Test Tools, Software Testing, ChatGPT, Risk Analysis, Sprint Planning, Software Development Tools, Software Development Life Cycle, User Interface and User Experience (UI/UX) Design, Automation, Software Documentation, Artificial Intelligence, Software Architecture, Software Development Methodologies
Beginner · Specialization · 3 - 6 Months