
Skills you'll gain: Agentic systems, Business Process Automation, Automation, Robotic Process Automation, Generative AI Agents, Responsible AI, Data Ethics, Solution Design, Decision Making, Accountability, Decision Support Systems, Data Security, Scalability
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Product Support, End User Training and Support, Help Desk Support, Technical Support, Technical Support and Services, Service Level, Cloud Services, Cloud Solutions, Issue Tracking, Technical Communication, Information Privacy, Personally Identifiable Information
Beginner · Course · 1 - 4 Weeks

University of Washington
Skills you'll gain: Responsive Web Design, Web Design, User Experience Design, Cascading Style Sheets (CSS), Web Content Accessibility Guidelines, User Experience, Javascript, Front-End Web Development, Web Development, Hypertext Markup Language (HTML), GitHub
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Customer Relationship Management (CRM) Software, Personalized Service, Customer Insights, Business Analytics, ChatGPT, User Feedback, Analytics, Consumer Behaviour, Real Time Data, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: User Interface (UI), MySQL, User Interface (UI) Design, Application Development, Application Design, Databases, SQL, Development Environment, Data Validation, Debugging
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Site Reliability Engineering, Incident Management, System Monitoring, Network Monitoring, Prometheus (Software), Google Cloud Platform, Application Performance Management, Continuous Monitoring, Kubernetes, Cloud Applications, Security Information and Event Management (SIEM), Service Level, Firewall, Cloud Computing, Debugging
Beginner · Course · 1 - 3 Months

Skills you'll gain: Linux, Ubuntu, Shell Script, Linux Commands, Unix Commands, Command-Line Interface, OS Process Management, File Management, Virtualization, Virtual Machines, Software Installation
Beginner · Course · 1 - 3 Months
Skills you'll gain: Collaboration, Collaborative Software, Adobe InDesign, Version Control, Style Guides, User Feedback, Adobe Creative Cloud, Peer Review, Document Management, File Management, Branding
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Google Gemini, Workforce Planning, Anthropic Claude, Human Resources, Artificial Intelligence, Human Resource Strategy, Forecasting, Mitigation
Intermediate · Course · 1 - 4 Weeks
Google Cloud
Skills you'll gain: Presentations, Google Workspace, Collaborative Software, Productivity Software, Sales Presentations, Business Software, Version Control, Multimedia, Data Visualization, Organizational Skills, Document Management, Data Sharing
Beginner · Course · 1 - 3 Months

Skills you'll gain: Product Support, Help Desk Support, Cloud Management, Technical Support, Service Level, Technical Communication, Cloud Services, Issue Tracking, Data Loss Prevention
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Wireframing, Mockups, Web Design, Information Architecture, Collaborative Software, User Experience Design, Content Management
Beginner · Guided Project · Less Than 2 Hours