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  2. Desktop Support

Results for "desktop support"


  • M

    Microsoft

    Microsoft IT Support Specialist

    Beginner · Professional Certificate

    Status: Recently updated
    Recently updated
  • G

    Google

    Technical Support Fundamentals

    Skills you'll gain: Package and Software Management, Computer Hardware, Technical Support, Software Installation, General Networking, Technical Documentation, Customer Support, Computer Networking, Information Technology, Technical Writing, Technical Communication, Linux

    4.8 stars, 165K reviews, Beginner, Course, 1 - 3 Months

    ★ 4.8 (165K) · Beginner · Course · 1 - 3 Months

    Status: Trending right now
    Trending right now
  • M

    Microsoft

    Help Desk & Support

    Skills you'll gain: ServiceNow, Help Desk Support, Triage, IT Service Management, Service Management, Technical Support and Services, Technical Communication, Technical Documentation, Service Level, Health Informatics, Technical Support, Information Technology, Issue Tracking, Epic EMR, Microsoft Azure, User Provisioning, Authorization (Computing), Public Health

    Beginner · Course · 1 - 3 Months

    Category: New
    New
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  • S

    SkillUp

    Office Productivity Software

    Skills you'll gain: Email Security, Productivity Software, Microsoft Outlook, File Management, Collaborative Software, Presentations, Microsoft Teams, Google Docs, Calendar Management, Microsoft PowerPoint, Control Panels, Gmail, Slack (Software), Microsoft Office, Microsoft Word, Spreadsheet Software, Google Workspace, Google Sheets, Software Installation, Data Visualization

    4.7 stars, 673 reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.7 (673) · Beginner · Specialization · 3 - 6 Months

  • G

    Google

    Google IT Support

    Skills you'll gain: IT Security Architecture, Computer Networking, Operating System Administration, Package and Software Management, Network Troubleshooting, Version Control, IT Automation, Systems Administration, IT Infrastructure, Network Administration, Information Systems Security, TCP/IP, Git (Version Control System), Chef (Configuration Management Tool), Network Security, General Networking, Ruby (Programming Language), Computer Hardware, Web Presence, Interviewing Skills

    4.8 stars, 216K reviews, Beginner, Professional Certificate, 3 - 6 Months

    ★ 4.8 (216K) · Beginner · Professional Certificate · 3 - 6 Months

    Status: Recently updated
    Recently updated
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  • I

    IBM

    IBM IT Support

    Skills you'll gain: Email Security, Cloud Infrastructure, Cloud Platforms, Technical Support, Cloud Computing, Relational Databases, Cloud Computing Architecture, Hardware Troubleshooting, Operating System Administration, IT Service Management, Cloud Services, Cloud Development, Cloud Deployment, General Networking, Cloud Management, Cloud Security, Professional Networking, Information Technology, Programming Principles, Customer Service

    4.7 stars, 13K reviews, Beginner, Professional Certificate, 3 - 6 Months

    ★ 4.7 (13K) · Beginner · Professional Certificate · 3 - 6 Months

    Status: Bestseller
    Bestseller
  • P

    Pearson

    Cisco Certified Support Technician IT Support - 100-140

    Skills you'll gain: Malware Protection, Peripheral Devices, Personally Identifiable Information, Remote Access Systems, Hardware Troubleshooting, Threat Detection, Technical Support and Services, Threat Management, Network Support, Cloud Services, Active Directory, Cybersecurity, Mac OS, Virtualization, Computer Hardware, Microsoft Windows, Electrical Safety, Help Desk Support, IT Management, Cloud Security

    4.6 stars, 27 reviews, Beginner, Specialization, 1 - 3 Months

    ★ 4.6 (27) · Beginner · Specialization · 1 - 3 Months

  • J

    Johns Hopkins University

    Healthcare IT Support

    Skills you'll gain: Electronic Medical Record System, Medical Privacy, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Electronic Medical Record, Telehealth, Medical Records, Patient Safety, Health Technology, Health Information Management, Security Awareness, Encryption, Help Desk Support, Desktop Support, End User Training and Support, Technical Support and Services, Clinical Documentation, Decision Support Systems, Health Care Procedure and Regulation, Technical Support, Customer Support

    4.8 stars, 1.5K reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.8 (1.5K) · Beginner · Specialization · 3 - 6 Months

  • D

    Dell

    Dell Technologies Technical Customer Support Specialist

    Skills you'll gain: Hardware Troubleshooting, Customer Service, Network Troubleshooting, Customer Relationship Building, Computer Security Incident Management, Incident Response, Continuous Improvement Process, Cybersecurity, Incident Management, Performance Metric, Operating Systems, Service Improvement, Computer Hardware, Customer experience improvement, Network Support, Technical Support, Customer Complaint Resolution, Operating System Administration, Technical Support and Services, Digital Transformation

    4.5 stars, 57 reviews, Beginner, Professional Certificate, 3 - 6 Months

    ★ 4.5 (57) · Beginner · Professional Certificate · 3 - 6 Months

  • I

    Illinois Tech

    Hardware and Operating System Foundations I

    Skills you'll gain: Microsoft Windows, Operating System Administration, Command-Line Interface, Operating Systems, System Configuration, Systems Administration, IT Automation, OS Process Management, General Networking, Graphical Tools

    4.5 stars, 91 reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 4.5 (91) · Intermediate · Course · 1 - 4 Weeks

    Category: Build toward a degree
    Build toward a degree
  • I

    IBM

    Tech Support Career Guide and Interview Preparation

    Skills you'll gain: Professional Networking, Interviewing Skills, Technical Support, Professional Development, Help Desk Support, Professionalism

    4.9 stars, 146 reviews, Mixed, Course, 1 - 4 Weeks

    ★ 4.9 (146) · Mixed · Course · 1 - 4 Weeks

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Best Desktop Support courses from IBM

Top-rated Desktop Support courses offered by IBM on Coursera.

  1. 1
    IBM IT Support
    IBMBeginner3 - 6 Months4.7(13,223)IBM
  2. 2
    Tech Support Career Guide and Interview Preparation
    IBMMixed1 - 4 Weeks4.9(146)IBM
  3. 3
    Introduction to Technical Support
    IBMBeginner1 - 3 Months4.8(1,224)IBM

Best Desktop Support certificate programs

Earn a certificate in Desktop Support from top universities and companies.

  1. 1
    Microsoft IT Support Specialist
    MicrosoftBeginnerProfessional Certificate
  2. 2
    Office Productivity Software
    SkillUpBeginner3 - 6 Months4.7(673)Specialization
  3. 3
    Google IT Support
    GoogleBeginner3 - 6 Months4.8(216,118)Professional Certificate

Best Desktop Support courses for beginners

Top-rated beginner-friendly Desktop Support courses with no prerequisites.

  1. 1
    Technical Support Fundamentals
    GoogleBeginner1 - 3 Months4.8(164,803)No prerequisites
  2. 2
    Help Desk & Support
    MicrosoftBeginner1 - 3 Months3.0(2)No prerequisites
  3. 3
    Cisco Certified Support Technician IT Support - 100-140
    PearsonBeginner1 - 3 Months4.6(27)No prerequisites

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