Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Pontificia Universidad Católica del Perú
Skills you'll gain: Design Thinking, Research and Design, Sustainable Development, Innovation, Ethical Standards And Conduct, Cultural Sensitivity, Creativity, Sustainability Standards, Cultural Diversity, Community Development, Collaboration
Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Deep Learning, MLOps (Machine Learning Operations), Responsible AI, Model Evaluation, Data Ethics, Data Management, Project Management Life Cycle, Unsupervised Learning, Human Computer Interaction, User Experience Design, Classification And Regression Tree (CART), Data Quality, Model Deployment, Data Preprocessing, Human Centered Design, Machine Learning, Project Management, Product Management, Product Design, Data Science
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Test Automation, Continuous Integration, CI/CD, AI Orchestration, Software Quality Assurance, Maintainability, Quality Assurance, Automation, Verification And Validation, User Interface (UI), Natural Language Processing, Scalability
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Entrepreneurship, Strategic Decision-Making, Innovation, Creativity, Team Management, Creative Problem-Solving, Ideation, Technology Strategies, Creative Thinking, Business Modeling, Strategic Thinking, Value Propositions, Collaboration, Business Planning, Strategic Planning, New Product Development, Cognitive flexibility, Entrepreneurial Finance, Open Mindset, Leadership
Build toward a degree
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Business Strategy, Contingency Planning, Business Planning, Organizational Strategy, Strategic Decision-Making, Competitive Analysis, Strategic Leadership, Business Analysis, Portfolio Management, Analysis, Market Analysis, Risk Analysis, Strategic Prioritization, Resource Allocation, Growth Strategies, Market Dynamics
Beginner · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Microsoft 365, Network Security, Cloud Management, Microsoft Azure, Business Software, Computer Hardware, Virtual Machines, Identity and Access Management, Cybersecurity, Network Troubleshooting, Microsoft Office, Desktop Support, Virtual Private Networks (VPN), Azure Active Directory, Technical Support, Hardware Troubleshooting, System Monitoring, Disaster Recovery, Cloud Computing, Network Protocols
Beginner · Professional Certificate · 3 - 6 Months
Coursera
Skills you'll gain: AI Security, Vulnerability Scanning, Hardening, DevSecOps, Vulnerability Assessments, Responsible AI, Identity and Access Management, MLOps (Machine Learning Operations), Infrastructure Security, Security Controls, Threat Modeling, Model Deployment, Model Evaluation, CI/CD, Continuous Monitoring, AI Personalization, Resilience, Compliance Management, Containerization, Engineering
Intermediate · Course · 1 - 4 Weeks
Coursera
Skills you'll gain: JUnit, MLOps (Machine Learning Operations), CI/CD, Continuous Integration, Jenkins, Test Automation, Unit Testing, DevOps, Test Case, Debugging, Code Coverage, Model Evaluation, Data Pipelines, Test Data
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Multimodal Prompts, Prompt Patterns, AI Enablement, AI Personalization, LLM Application, Ideation, Solution Design
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: User Story, New Product Development, Real-Time Operating Systems, Model Based Systems Engineering, Model Evaluation, Field-Programmable Gate Array (FPGA), Failure Analysis, Sustainable Business, Data Mining, Delegation Skills, Object Oriented Design, Sampling (Statistics), Proposal Writing, Supplier Management, Computer Vision, Accountability, Data Ethics, Sustainability Reporting, Database Design, Generative AI
Earn a degree
Degree · 1 - 4 Years

Skills you'll gain: AI Security, LLM Application, Cyber Security Assessment, Large Language Modeling, Continuous Monitoring, Security Testing, Responsible AI, Threat Modeling, Vulnerability Assessments, Prompt Engineering, Security Controls, Penetration Testing, Vulnerability Scanning, Security Strategy, AI Personalization, Scenario Testing, System Implementation
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: HVAC, Building Services Engineering, Architectural Engineering, Building Design, Energy and Utilities, Climate Change Mitigation, Mechanical Engineering, Civil and Architectural Engineering, Construction, Architecture and Construction, System Requirements, Design Strategies, Mathematical Modeling
Advanced · Specialization · 3 - 6 Months