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Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.


Popular Service Design Courses and Certifications


  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Use and Create Templates

    Skills you'll gain: Collaborative Software, Scalability, Brand Awareness, Branding, Brand Strategy, Program Standards, Brand Management, Document Management, Workflow Management, Layout Design, Visual Design, Operational Efficiency, Operational Risk

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    Status: AI skills
    AI skills
    A

    Amazon

    Amazon Junior Software Developer

    Skills you'll gain: File I/O, Git (Version Control System), Software Development Methodologies, JUnit, Requirements Analysis, Version Control, Systems Development Life Cycle, Application Development, Software Development Life Cycle, Full-Stack Web Development, Test Driven Development (TDD), SQL, Software Development, Restful API, Database Management, Object Oriented Programming (OOP), Digital Transformation, GitHub Copilot, Java Programming, Generative AI

    4.3
    Rating, 4.3 out of 5 stars
    ·
    578 reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    AWS Certified Solutions Architect – Professional Exam Guide

    Skills you'll gain: Cloud Deployment, Cloud Computing Architecture, Application Deployment, Serverless Computing, Security Controls, Authentications, Security Requirements Analysis, Identity and Access Management, AWS Identity and Access Management (IAM), Network Planning And Design, Authorization (Computing), Amazon Web Services, Infrastructure as Code (IaC), Disaster Recovery, Cloud Infrastructure, Network Architecture, Cloud Computing, Containerization, Performance Tuning, Cloud Solutions

    Intermediate · Specialization · 3 - 6 Months

  • Status: New
    New
    P

    Packt

    Practical AI Agents 2026 – Build Agentic Workflows

    Skills you'll gain: Prompt Engineering, Agentic Workflows, AI Workflows, Generative AI Agents, Artificial Intelligence, Business Process Automation, Agentic systems, Workflow Management, Automation, Process Flow Diagrams, AI Integrations, Decision Making, Customer Service

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    N

    Northwestern University

    High Performance Collaboration: Leadership, Teamwork, and Negotiation

    Skills you'll gain: Leadership, Negotiation, Organizational Leadership, Teamwork, Leadership Development, Leadership and Management, Team Management, Team Building, Organizational Structure, People Development, Collaboration, Team Performance Management, Professional Development, Employee Coaching, Personal Development

    4.8
    Rating, 4.8 out of 5 stars
    ·
    3.5K reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Columbia University

    Construction Project Management

    Skills you'll gain: Construction Management, Construction, Building Information Modeling, Environment Health And Safety, Construction Estimating, Project Schedules, Lean Methodologies, Work Breakdown Structure, Project Management, Project Management Life Cycle, Sustainability Standards, Contract Management, Project Planning, Project Risk Management, Project Finance, Scheduling

    4.8
    Rating, 4.8 out of 5 stars
    ·
    7.4K reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Maryland, College Park

    Survey Data Collection and Analytics

    Skills you'll gain: Sampling (Statistics), Sample Size Determination, Surveys, Survey Creation, Data Collection, Statistical Analysis, Data Analysis Software, Statistical Software, Interviewing Skills, Research Design, STATA (Software), R (Software), Data Integration, Data Validation, Data Ethics, Data Analysis, Stata, Data Quality, Statistical Programming, R Programming

    4.4
    Rating, 4.4 out of 5 stars
    ·
    1.5K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    Neuroscience and Neuroimaging

    Skills you'll gain: Magnetic Resonance Imaging, Neurology, Medical Imaging, Diagnostic Radiology, Anatomy, Image Analysis, Data Analysis, Correlation Analysis, Data Manipulation, R (Software), Radiology, Experimentation, Research Design, Laboratory Research, Statistical Analysis, Image Quality, Advanced Analytics, R Programming, Statistical Methods, Statistics

    4.7
    Rating, 4.7 out of 5 stars
    ·
    3.3K reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Preview
    Preview
    E

    Erasmus University Rotterdam

    Innovation Management

    Skills you'll gain: Innovation, Creativity, New Product Development, Ideation, Brainstorming, Process Development, Design Thinking, Product Management, Diversity and Inclusion, Process Management, Organizational Strategy, Team Management, Organizational Structure, Project Implementation, Business Modeling, Business Strategy, Leadership, Lean Methodologies

    4.7
    Rating, 4.7 out of 5 stars
    ·
    2.2K reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Market Research Portfolio Capstone

    Skills you'll gain: Data Ethics, Market Research, Data Collection, Advanced Analytics, Market Analysis, Research Reports, Business Research, R Programming, Statistical Analysis, Data Presentation, Presentations, Customer Analysis, Data Analysis, Quantitative Research, Technical Communication, Report Writing, Dashboard Creation, Project Design, Proposal Development, Strategic Thinking

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Microsoft Python Development

    Skills you'll gain: Web Scraping, Data Storytelling, Generative AI, Data Structures, Git (Version Control System), Data Presentation, Test Script Development, Version Control, Data Ethics, Interactive Data Visualization, Devops Tools, Data Visualization, DevOps, Agile Methodology, Web Development, Flask (Web Framework), GitHub, Automation, Data Analysis, Cloud Computing

    4.4
    Rating, 4.4 out of 5 stars
    ·
    684 reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of Michigan

    Python Classes and Inheritance

    Skills you'll gain: Object Oriented Programming (OOP), JSON, Object Oriented Design, Unit Testing, Python Programming, Code Reusability, Software Testing

    4.7
    Rating, 4.7 out of 5 stars
    ·
    3.7K reviews

    Intermediate · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular service design courses

  • Use and Create Templates: Coursera
  • Amazon Junior Software Developer: Amazon
  • AWS Certified Solutions Architect – Professional Exam Guide: Packt
  • Practical AI Agents 2026 – Build Agentic Workflows: Packt
  • High Performance Collaboration: Leadership, Teamwork, and Negotiation: Northwestern University
  • Construction Project Management: Columbia University
  • Survey Data Collection and Analytics: University of Maryland, College Park
  • Neuroscience and Neuroimaging: Johns Hopkins University
  • Innovation Management: Erasmus University Rotterdam
  • Market Research Portfolio Capstone: Coursera

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