Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.
University of Illinois Urbana-Champaign
Skills you'll gain: Tax Management, Partnership Accounting, Tax Compliance, Tax Preparation, Income Tax, Corporate Tax, Tax Laws, Tax, Tax Planning, Strategic Decision-Making, Ethical Standards And Conduct, Business Analysis
Build toward a degree
Intermediate · Course · 1 - 3 Months

Skills you'll gain: API Gateway, Cloud API, Application Programming Interface (API), Kubernetes, Google Cloud Platform, Hybrid Cloud Computing, Application Performance Management, Capacity Management, Scalability, Application Security, Cloud-Native Computing, Security Controls, System Monitoring, Application Deployment, Patch Management, Proxy Servers, Restful API, Data Security, Network Troubleshooting, Configuration Management
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Financial Modeling, Revenue Forecasting, Working Capital, Cash Flows, Business Valuation, Financial Forecasting, Expense Management, Cash Flow Forecasting, Operating Expense, Depreciation, Financial Analysis, Financial Statements, Return On Investment, Equities, Capital Expenditure, Excel Formulas, Income Statement
Mixed · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Executive Presence, Succession Planning, Organizational Structure, Diversity Equity and Inclusion Initiatives, Organizational Leadership, Engineering Management, Team Building, People Management, Team Leadership, Telecommuting, Business Leadership, Leadership, Leadership Development, Virtual Teams, Personal Development, Communication, Self-Awareness
Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Statistical Analysis, Program Evaluation, Policy Analysis, Data Analysis, Statistical Methods, Public Policies, Statistical Hypothesis Testing, Policy Development, Analytical Skills, Forecasting, R Programming, Data-Driven Decision-Making, Research Design, Time Series Analysis and Forecasting
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Technical Documentation, Technical Writing, Document Management, Technical Communication, Writing, Microsoft Office, Editing, Business Writing
Beginner · Guided Project · Less Than 2 Hours
University of Pennsylvania
Skills you'll gain: Balance Sheet, Financial Statement Analysis, Financial Statements, Financial Accounting, Accrual Accounting, Accounting, Cash Flows, Financial Reporting, Ledgers (Accounting), General Accounting, Financial Analysis, Income Statement, Bookkeeping, Revenue Recognition, Equities
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Business Writing, Writing, Verbal Communication Skills, Cultural Diversity, Empathy, Professional Development, Active Listening, Business Communication, Constructive Feedback, Diversity and Inclusion, Communication, Relationship Building, Public Speaking, Proactivity
Beginner · Course · 1 - 3 Months

Skills you'll gain: Computational Thinking, Theoretical Computer Science, Mathematical Modeling, Dataflow, Mathematical Theory & Analysis, Systems Analysis, Performance Testing, Embedded Systems, Graph Theory, Technical Communication
Mixed · Course · 1 - 3 Months

University of Cape Town
Skills you'll gain: Descriptive Statistics, Data Literacy, Plot (Graphics), Statistical Analysis, Statistical Visualization, Statistical Programming, Biostatistics, Statistical Hypothesis Testing, Quantitative Research, Deep Learning, Regression Analysis, Data Manipulation, Machine Learning
Beginner · Course · 1 - 4 Weeks

Pontificia Universidad Católica de Chile
Skills you'll gain: Caregiving, Family Support, Diversity Awareness, Chronic Diseases, Care Management, Patient Education and Support, Mental and Behavioral Health Specialties, Preventative Care, Patient Treatment, School Psychology, Pediatrics, Emergency Response, Treatment Planning, Neurology, Pharmacotherapy
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Phlebotomy, Blood Collection, Urinalysis, Patient Education And Counseling, Geriatrics, Electocardiography, Pediatrics, Specimen Collection, Cardiology, Medical Assistance, Patient Preparation, Diagnostic Tests, Basic Patient Care, Patient Communication, Infection Control
Beginner · Course · 1 - 4 Weeks