Intercultural communication courses can help you learn negotiation techniques, conflict resolution strategies, and the nuances of verbal and non-verbal communication across cultures. You can build skills in active listening, empathy, and adapting your communication style to diverse audiences. Many courses introduce tools like cultural assessment frameworks and communication models, which help you apply these skills in practical work, enhancing your ability to collaborate effectively in multicultural environments.

Skills you'll gain: Call Center Experience, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Service, Customer Relationship Building, Interviewing Skills, Problem Solving, Professionalism, Keyword Research, Verbal Communication Skills, Communication, LinkedIn
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Network Troubleshooting, Network Security, OSI Models, Network Monitoring, Network Architecture, Computer Networking, TCP/IP, General Networking, Local Area Networks, Network Analysis, Network Protocols, Network Infrastructure, Software-Defined Networking, Network Administration, Networking Hardware, Network Switches
Build toward a degree
Beginner · Course · 1 - 3 Months

Skills you'll gain: Cyber Governance, Security Management, Incident Management, Cyber Security Strategy, Business Continuity, Disaster Recovery, IT Management, Cybersecurity, Information Systems Security, Governance, Cyber Risk, Cyber Security Policies, Security Controls, Asset Management, Security Requirements Analysis, Information Assurance, Key Performance Indicators (KPIs), Leadership and Management, Leadership, Technical Communication
Beginner · Specialization · 3 - 6 Months

Arizona State University
Skills you'll gain: Conflict Management, Active Listening, Interviewing Skills, Empathy, Interpersonal Communications, Communication, Decision Making
Beginner · Course · 1 - 3 Months

Skills you'll gain: Data Visualization, Data Ethics, Data Integrity, Data Analysis, Tableau Software, Stakeholder Communications, Responsible AI, Verbal Communication Skills, Small Data, Decision Making, Stakeholder Analysis, Sampling (Statistics), Key Performance Indicators (KPIs), Probability & Statistics, Big Data, Data Sharing, Statistics, Spreadsheet Software, Concision, Solution Design
Beginner · Specialization · 3 - 6 Months

University of Colorado Boulder
Skills you'll gain: Constructive Feedback, Storytelling, Empathy, Relationship Building, Oral Expression, Emotional Intelligence, Communication, Leadership, Writing and Editing, Public Speaking, Content Creation, Creativity, Media Production
Beginner · Course · 1 - 4 Weeks

California Institute of the Arts
Skills you'll gain: Typography, Graphic Design, Visual Design, Design Elements And Principles, Creative Design, Layout Design, Photo Editing, Color Theory, Creativity
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Organizational Skills, Planning, Productivity, Calendar Management, English Language, Vocabulary, Social Skills, Time Management, Language Learning, Language Competency, Verbal Communication Skills, Grammar, Oral Comprehension, Communication
Mixed · Course · 1 - 3 Months

Skills you'll gain: Business Ethics, Ethical Standards And Conduct, Decision Making, Trustworthiness, Professionalism, Personal Integrity, Business Administration, Business Management, Strategic Decision-Making, Compliance Management, Leadership Studies, Environmental Social And Corporate Governance (ESG), Case Studies, Corporate Sustainability, Conflict Management, Team Leadership
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Generative AI, Campaign Management, Social Media Marketing, Social Media, Content Creation, Innovation, Marketing Automation, Social Media Campaigns, Prompt Engineering, Instagram, Customer Engagement, Advertising Campaigns, Data Analysis
Intermediate · Course · 1 - 4 Weeks

Fudan University
Skills you'll gain: Storytelling, Video Production, Writing, Cinematography, Performing Arts, Editing, Creativity
Mixed · Course · 1 - 3 Months

Vanderbilt University
Skills you'll gain: Patient Communication, Informed Consent, Clinical Research, Patient Education And Counseling, Community Outreach, Clinical Trials, Health Equity, Health Disparities, Clinical Research Ethics, Research, Healthcare Ethics, Diversity Awareness, Community Health, Cultural Responsiveness, Rapport Building, Patient Referral, Diversity Equity and Inclusion Initiatives
Beginner · Course · 1 - 3 Months