IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Microsoft
Skills you'll gain: Data Analysis Expressions (DAX), Data Modeling, Star Schema, Power BI, Database Design, Data Warehousing, Business Intelligence, Data Analysis, Time Series Analysis and Forecasting, Performance Tuning, Data Visualization
Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Advertising, Media and Communications, Advertising Campaigns, Digital Advertising, Culture, Marketing Psychology, Branding, Consumer Behaviour, Business Ethics
Mixed · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Business Ethics, Leadership and Management, Organizational Strategy, Project Management, Leadership Studies, Influencing, Team Management, Conflict Management, Employee Coaching, Strategic Thinking, Team Building, Decision Making, Coaching, Relationship Building, Communication, Business Communication, Active Listening
Mixed · Course · 1 - 4 Weeks
University of Michigan
Skills you'll gain: Data Analysis, Analytical Skills, Experimentation, Critical Thinking, Research Design, Behavioral Economics, Decision Making, Regression Analysis, Statistical Inference, Probability, Correlation Analysis, Adaptability
Beginner · Course · 1 - 3 Months

California Institute of the Arts
Skills you'll gain: Music Theory, Music, Musical Composition, Classical Music, Music History, Instrumental Music, Music Performance, World Music
Intermediate · Course · 1 - 3 Months

Amazon Web Services
Skills you'll gain: Amazon Web Services, Web Applications, Cloud Services, Amazon Elastic Compute Cloud, Information Technology, Cloud Computing, Public Cloud, IT Infrastructure, Amazon S3, General Networking, Network Security, Web Servers, Operating Systems, Servers, HTML and CSS, Virtualization, Data Centers, Computer Hardware, Data Analysis, Project Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Process Mapping, Business Process Modeling, Business Analysis, Cloud-Native Computing, Data Migration, Software Architecture, Stakeholder Analysis, Systems Design, Extract, Transform, Load, Systems Architecture, Communication Planning, Stakeholder Management, Data Integration, Network Security, Cybersecurity, Release Management, Enterprise Architecture, Project Management, Software Testing, Information Technology
Beginner · Professional Certificate · 3 - 6 Months

The University of Edinburgh
Skills you'll gain: Research, Discussion Facilitation, Scientific Methods, Anthropology, Social Sciences, Cultural Diversity, Psychology, Sociology
Beginner · Course · 1 - 3 Months

Rice University
Skills you'll gain: Project Scoping, Cost Management, Scope Management, Project Estimation, Project Schedules, Earned Value Management, Scheduling, Work Breakdown Structure, Requirements Management, Timelines, Change Management, Budget Management, Project Management, Planning, Project Documentation
Beginner · Course · 1 - 3 Months

Stanford University
Skills you'll gain: Model Evaluation, Applied Machine Learning, Healthcare Ethics, Machine Learning, Artificial Neural Networks, Data Ethics, Healthcare Industry Knowledge, Data Preprocessing, Health Care, Deep Learning, Convolutional Neural Networks, Supervised Learning, Classification Algorithms, Artificial Intelligence and Machine Learning (AI/ML), Recurrent Neural Networks (RNNs)
Beginner · Course · 1 - 3 Months

Skills you'll gain: Network Security, Cloud Computing, Virtualization, Network Infrastructure, Microsoft Azure, Firewall, Computer Networking, Digital Transformation, Cybersecurity, Virtual Machines, Network Monitoring, Artificial Intelligence and Machine Learning (AI/ML)
Beginner · Course · 1 - 3 Months

University at Buffalo
Skills you'll gain: Digital Transformation, Manufacturing Processes, Manufacturing Operations, Automation Engineering, Industrial Engineering, Business Transformation, Production Process, Digital Design, Supply Chain Management, Data-Driven Decision-Making, Market Dynamics, Workforce Development, Cybersecurity
Beginner · Course · 1 - 4 Weeks