IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Johns Hopkins University
Skills you'll gain: Epidemiology, Public Health, Health Policy, Health Care, Infectious Diseases, Health Information Management, Program Evaluation, Data Collection, Descriptive Analytics, Statistical Methods
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Hardware Troubleshooting, Network Troubleshooting, Desktop Support, Test Equipment, Networking Hardware, Computer Hardware, Mobile Security, Technical Support, Data Maintenance, Peripheral Devices, Computer Displays, Data Storage, Wireless Networks
Intermediate · Course · 1 - 4 Weeks

IE Business School
Skills you'll gain: Product Marketing, Value Propositions, Target Market, Marketing, Product Strategy, Market Analysis, Marketing Strategy and Techniques, Market Trend, Competitive Analysis, Consumer Behaviour
Beginner · Course · 1 - 4 Weeks

University of Minnesota
Skills you'll gain: Open Web Application Security Project (OWASP), Cloud Security, Authentications, Key Management, Data Security, Cloud Applications, Cloud Services, Application Security, Authorization (Computing), Cyber Risk, Secure Coding, Cloud Storage, Personally Identifiable Information, DevSecOps, General Data Protection Regulation (GDPR), Network Security, Information Privacy, Cloud Computing, Cybersecurity, Cryptography
Beginner · Specialization · 3 - 6 Months

Google Cloud
Skills you'll gain: Natural Language Processing, Large Language Modeling, Tensorflow, Google Cloud Platform, Keras (Neural Network Library), Deep Learning, Artificial Intelligence and Machine Learning (AI/ML), Artificial Neural Networks, Cloud API, Feature Engineering
Advanced · Course · 1 - 3 Months

École Nationale des Ponts et Chaussées
Skills you'll gain: Petroleum Industry, Sustainable Engineering, Environmental Engineering, Oil and Gas, Environment Health And Safety, Construction Engineering, Civil Engineering, Occupational Safety and Health Administration (OSHA), Safety Assurance, Transportation Operations, Sustainable Design, Energy and Utilities, Materials science, Construction, Chemical Engineering, Technical Standard, Chemistry, Production Process, Performance Testing, Manufacturing Processes
Intermediate · Course · 1 - 4 Weeks

IE Business School
Skills you'll gain: Retail Management, Marketing Channel, Merchandising, Conflict Management, Market Opportunities, Retail Sales, Supply Chain, E-Commerce, Market Dynamics, Vendor Relationship Management, Cross-Channel Marketing, Growth Strategies, Supply Chain Planning, Promotional Strategies, Company, Product, and Service Knowledge, Strategic Partnership, Consumer Behaviour, Customer experience strategy (CX)
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Azure Active Directory, Data Security, Multi-Factor Authentication, Microsoft Azure, Role-Based Access Control (RBAC), Cloud Security, Active Directory, Threat Modeling, Security Strategy, Data Storage, Application Security, Database Architecture and Administration, Virtual Machines, Infrastructure Security, Kubernetes, Continuous Monitoring, Web Applications, Cyber Governance, System Monitoring, Network Security
Intermediate · Professional Certificate · 3 - 6 Months
The University of Hong Kong
Skills you'll gain: Journalism, Media and Communications, Research, Investigation, Electronic Media, Digital Communications, Ethical Standards And Conduct
Beginner · Course · 1 - 3 Months

Akamai Technologies, Inc.
Skills you'll gain: Linux, Ubuntu, Linux Administration, File Systems, Linux Commands, Operating Systems, User Accounts, Red Hat Enterprise Linux, OS Process Management, File Management, Unix Shell, Unix Commands, System Configuration, Command-Line Interface, Open Source Technology, Role-Based Access Control (RBAC), Virtualization, Virtual Machines, Software Installation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Business Analysis, Business Process, Business Modeling, Business Process Improvement, Business Risk Management, Business Requirements, Business Strategies, Systems Analysis, Analysis, Organizational Strategy, Case Studies, Risk Management, Requirements Management, Stakeholder Engagement
Intermediate · Course · 1 - 4 Weeks

University of Minnesota
Skills you'll gain: UI/UX Research, User Research, Design Research, User Experience, User Centered Design, Ideation, User Interface (UI), Qualitative Research, Surveys, User Story, Data Collection, Persona Development, Data Analysis, Interviewing Skills, People Analytics, Statistical Analysis
Mixed · Course · 1 - 3 Months