
Johns Hopkins University
Skills you'll gain: Data Science, Data Literacy, Project Design, Data Analysis, Data Management, Data Presentation, Data-Driven Decision-Making, Business Analytics, Performance Metric, Machine Learning, Statistical Inference
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: File Management, Computer Literacy, Microsoft Office, Email Security, Computer Hardware, Computer Security Awareness Training, Spreadsheet Software, Information Management, Safety and Security, Cybersecurity
Intermediate · Course · 1 - 4 Weeks

Alfaisal University | KLD
Skills you'll gain: Customer Retention, Marketing Strategies, Customer Analysis, Brand Loyalty, Target Market, Customer experience strategy (CX), Strategic Marketing, Customer Insights, Customer Relationship Management, Market Dynamics
Beginner · Course · 1 - 4 Weeks

Universidad Austral
Skills you'll gain: Data Visualization Software, Tableau Software, Exploratory Data Analysis, Data Presentation, Data Ethics, Graphic and Visual Design, Design Elements And Principles, Target Audience, Aesthetics
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Process Mapping, Process Flow Diagrams, Data Visualization, User Accounts, Graphic Design, Account Management, Marketing
Intermediate · Guided Project · Less Than 2 Hours

Universidad Nacional Autónoma de México
Skills you'll gain: Exploratory Data Analysis, Pandas (Python Package), Data Visualization, Data Analysis, Data Science, Python Programming, Software Installation, Data Manipulation, Scripting, Package and Software Management, Development Environment
Mixed · Course · 1 - 3 Months

Skills you'll gain: Salesforce, Customer Relationship Management, Customer Relationship Management (CRM) Software, Responsible AI, Salesforce Development, Data Ethics, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Customer Data Management, Business Process Automation, Automation, Analytics, Data-Driven Decision-Making, Predictive Modeling
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Presentations, Organizational Structure, Data Visualization, Productivity Software, Graphic Design, Organizational Skills, Marketing
Intermediate · Guided Project · Less Than 2 Hours

The Chinese University of Hong Kong
Skills you'll gain: Business Strategy, Strategic Partnership, Strategic Decision-Making, Regional Sales, Competitive Analysis, Global Marketing, Market Opportunities, E-Commerce, Cultural Sensitivity, Market Analysis
Beginner · Course · 1 - 4 Weeks

Institut Mines-Télécom
Skills you'll gain: Data Modeling, General Data Protection Regulation (GDPR), Data Management, Data Governance, Data Strategy, Digital Transformation, Data Literacy, Data Quality, Business Intelligence, Business Analytics, Information Privacy, Data-Driven Decision-Making, Data Visualization, Data Analysis, Big Data, Artificial Intelligence, Business Strategy
Beginner · Course · 1 - 3 Months

Skills you'll gain: Self Service Technologies, Automation, Setting Appointments, Generative AI Agents, AI Personalization, Calendar Management, Prompt Engineering, Customer Service, Virtual Environment, Customer Inquiries, Customer Communications Management, Scheduling, Greeting Customers, Systems Integration, System Configuration
Beginner · Guided Project · Less Than 2 Hours
Kennesaw State University
Skills you'll gain: Trustworthiness, Brand Loyalty, Customer Retention, Customer Relationship Building, Consultative Approaches, Honesty, Strategic Partnership, B2B Sales, Business Relationship Management, Personal Attributes, Automation, Digital Transformation, Collaboration, Adaptability
Beginner · Course · 1 - 4 Weeks