Skills you'll gain: Customer Service, Problem Solving, Customer Support, Telephone Skills, Greeting Customers, Service Level, Help Desk Support, Customer and Client Support, Personal Attributes, Technical Support and Services, Customer Relationship Management, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management

Skills you'll gain: AI Security, Responsible AI, Retrieval-Augmented Generation, Prompt Engineering, Model Training, Generative AI, DevSecOps, IT Security Architecture, Security Controls, Application Security, Threat Modeling, Large Language Modeling, Model Optimization, Information Systems Security, Security Engineering, Cyber Governance, Security Testing, Cybersecurity, Security Management, Vulnerability Management

Skills you'll gain: Network Analysis, Social Network Analysis, Data Wrangling, Natural Language Processing, Web Scraping, Data Cleansing, Social Sciences, Data Ethics, Databases, Artificial Intelligence, Research, Social Media Analytics, Simulations, Data Processing, Text Mining, Big Data, Applied Machine Learning, Systems Thinking, Data Science, Agentic systems

Skills you'll gain: Spring Framework, Security Assertion Markup Language (SAML), OAuth, Secure Coding, Single Sign-On (SSO), Lightweight Directory Access Protocols, Authorization (Computing), Application Security, Cloud Security, Build Tools, Gradle, Authentications, Cloud-Native Computing, Back-End Web Development, Object-Relational Mapping, Identity and Access Management, Spring Boot, Database Development, Java, Kubernetes

Skills you'll gain: Matplotlib, Data Analysis, Pandas (Python Package), Plot (Graphics), Data Visualization, Data Science, Data Cleansing, Pivot Tables And Charts, Data Visualization Software, Data Processing, Data Wrangling, Data Integration, Data Preprocessing, Data Manipulation, Scatter Plots, NumPy, Exploratory Data Analysis, Data Import/Export, Histogram, Python Programming

Skills you'll gain: Customer Success Management, Salesforce, Dashboard, Sales Operations, Service Management, Customer Relationship Management, Customer Relationship Management (CRM) Software, Sales Support, Data Visualization, Customer Support, Sales Management, Customer and Client Support, Customer Service, Inside Sales, Data Storytelling, Performance Reporting, Business Reporting, Data-Driven Decision-Making

Skills you'll gain: Visualforce, Salesforce Development, Salesforce, Application Development, Salesforce Object Query Language (SOQL), Restful API, Application Programming Interface (API), Web Services, Data Modeling, API Testing, Javascript, Data Access, SQL, Programming Principles

Skills you'll gain: Productivity Software, Presentations, Microsoft PowerPoint, Microsoft Office, Collaborative Software, Google Docs, Microsoft 365, Multimedia, Editing, File Management

Skills you'll gain: Data Ethics, Generative AI Agents, Generative AI, Software Design Documents, Software Design, AI Integrations, Software Architecture, Agentic Workflows, Continuous Integration, Software Development, Prompt Patterns, LLM Application, Application Security, Software Engineering, Code Review, Debugging, DevSecOps

Skills you'll gain: Plotly, Dashboard, Plot (Graphics), Pandas (Python Package), Dashboard Creation, Data Manipulation, Interactive Data Visualization, Data Visualization Software, Data Visualization, Web Applications, Web Design and Development, Application Development, Data Presentation, Data Science, Python Programming

Skills you'll gain: Sales Strategy, Sales Process, Microsoft Copilot, Sales Operations, Sales Enablement, Responsible AI, Generative AI Agents, Anthropic Claude, Sales, Report Writing, HubSpot CRM, Email Automation, Generative AI, Business Process Automation, Automation, Workflow Management, Customer Relationship Management, Forecasting, Revenue Forecasting, Data-Driven Decision-Making