IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Vanderbilt University
Skills you'll gain: Prompt Engineering, Generative AI, ChatGPT, AI Product Strategy, Artificial Intelligence, Innovation, Large Language Modeling, Creative Problem-Solving, Human Machine Interfaces, Natural Language Processing
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: DevOps, DevSecOps, CI/CD, GitHub, Continuous Deployment, Continuous Integration, Version Control, Git (Version Control System), Process Improvement, Software Development, IT Automation, Digital Transformation, Business Transformation, Cross-Functional Collaboration, Continuous Improvement Process, Agile Methodology
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Responsible AI, AI Product Strategy, Generative AI, Strategic Thinking, Data Ethics, Large Language Modeling, Business Strategy, Regulation and Legal Compliance, Growth Strategies, Business Planning, Legal Risk, Organizational Strategy, Organizational Change, Operational Risk, Customer experience strategy (CX), Business Ethics, Generative AI Agents, Business Leadership, Business Transformation, Stakeholder Communications
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Sociology, Sustainable Development, Social Sciences, Demography, Cultural Diversity, World History, Political Sciences, Governance, Economics, Qualitative Research, Digital Transformation
Beginner · Course · 1 - 3 Months

The University of Sydney
Skills you'll gain: Chronic Diseases, Social Determinants Of Health, Systems Thinking, Epidemiology, Public Health and Disease Prevention, Public Health, Health Care, Preventative Care, Socioeconomics, Health Policy, Medical Science and Research, Nutrition and Diet, Biology, Psychology
Beginner · Course · 1 - 3 Months

Tableau Learning Partner
Skills you'll gain: Tableau Software, Data Visualization Software, Dashboard, Business Analytics, Business Intelligence, Data Integration, Data Cleansing, Data Transformation, Data Processing, Performance Tuning
Beginner · Course · 1 - 4 Weeks

Tel Aviv University
Skills you'll gain: Student Engagement, Teaching, European History, Research, World History, Public History, Cultural Diversity, Social Studies, Policy Analysis, International Relations
Mixed · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Network Security, Computer Hardware, Hardware Architecture, Computer Systems, TCP/IP, Information Technology, General Networking, Computer Literacy, Network Protocols, Operating Systems, System Configuration, Software Installation, Computer Networking, File Systems
Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Purchasing, Negotiation, Business Communication, Business Correspondence, English Language, Budgeting, Communication Strategies, Financial Acumen, Audit Working Papers, Financial Forecasting, Communication, Verbal Communication Skills, Influencing, Business Ethics, Presentations, Finance, Leadership
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Data Wrangling, Exploratory Data Analysis, Data Analysis, R Programming, Data Manipulation, Data Visualization, Predictive Analytics, Statistical Analysis, Data Science, Regression Analysis, Predictive Modeling, Statistical Modeling, Feature Engineering, Machine Learning Methods
Intermediate · Course · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: People Analytics, HR Tech, Responsible AI, Human Resources, Data Ethics, Data-Driven Decision-Making, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Employee Engagement, Machine Learning, Employee Retention, Blockchain, Predictive Modeling
Mixed · Course · 1 - 4 Weeks

École Polytechnique Fédérale de Lausanne
Skills you'll gain: Scala Programming, Data Validation, Object Oriented Programming (OOP), Build Tools, Verification And Validation, Debugging, Software Design Patterns, Development Environment, Business Logic, Software Testing, Unit Testing, Data Structures, Data Modeling
Intermediate · Course · 1 - 3 Months