IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

The University of Edinburgh
Skills you'll gain: Research, General Science and Research, Scientific Methods, Biology, Systems Thinking, Life Sciences, Psychology
Beginner · Course · 1 - 3 Months

American Museum of Natural History
Skills you'll gain: Climate Change Programs, Climate Change Mitigation, Social Sciences, Environmental Issue, Climate Change Adaptation, Socioeconomics, Scientific Methods, Environmental Science, Physical Science, Environmental Monitoring, Persuasive Communication, Hydrology, Mathematical Modeling, Model Evaluation
Mixed · Course · 1 - 3 Months

University of Minnesota
Skills you'll gain: Software Testing, JUnit, Verification And Validation, Unit Testing, System Testing, Test Case, Test Automation, Development Testing, Test Planning, White-Box Testing, Code Coverage, Software Quality Assurance, Functional Testing, Test Data
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Biostatistics, Histogram, Box Plots, Statistical Visualization, Quantitative Research, Descriptive Statistics, Probability & Statistics, Statistical Methods, Probability Distribution, Statistics, Science and Research, Public Health, Sample Size Determination
Beginner · Course · 1 - 3 Months

Copenhagen Business School
Skills you'll gain: Culture Transformation, Talent Management, Crisis Management, Innovation, Business Leadership, Leadership, Organizational Leadership, Strategic Leadership, Team Leadership, Organizational Strategy, Business Transformation, Ethical Standards And Conduct, Communication, Governance, Change Management, Decision Making, Collaboration
Mixed · Course · 3 - 6 Months
Skills you'll gain: Productivity, Productivity Software, Collaborative Software, Calendar Management, Organizational Skills, Project Management Software, Scheduling, Time Management, Prioritization, Document Management, Workflow Management, Goal Setting, Project Management, User Accounts
Beginner · Guided Project · Less Than 2 Hours

Johns Hopkins University
Skills you'll gain: Magnetic Resonance Imaging, Medical Imaging, Radiology, Research Design, Image Analysis, Experimentation, Neurology, Data Preprocessing, Science and Research, Statistical Analysis, Statistical Modeling, Statistics
Beginner · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Responsible AI, Data Ethics, AI Enablement, AI Product Strategy, Data Governance, Business Strategies, Data Security, Governance, Business Transformation, Artificial Intelligence, Risking, Big Data, Innovation
Beginner · Course · 1 - 4 Weeks

CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Call Center Experience, Transaction Processing, Upselling, Retail Sales, Retail Store Operations, Customer Complaint Resolution, Cash Register Operation, Problem Solving, Conflict Management, Customer Relationship Building, Customer Inquiries, Teamwork, Communication, Time Management
Beginner · Professional Certificate · 3 - 6 Months

Alberta Machine Intelligence Institute
Skills you'll gain: Supervised Learning, Data Preprocessing, Feature Engineering, Responsible AI, Machine Learning Algorithms, Data Ethics, Applied Machine Learning, Model Evaluation, Data Quality, Classification Algorithms, MLOps (Machine Learning Operations), Model Deployment, Jupyter, Data Validation, Machine Learning, Decision Tree Learning, Business Operations, Data Cleansing, Product Lifecycle Management, Project Management
Intermediate · Specialization · 3 - 6 Months

Macquarie University
Skills you'll gain: Data Ethics, Responsible AI, Computational Thinking, Design Thinking, Artificial Intelligence, Creativity, Ethical Standards And Conduct, Artificial Intelligence and Machine Learning (AI/ML), Data Literacy, Digital pedagogy, Data-Driven Decision-Making, Machine Learning, Data Quality, Computer Science, Computer Programming, Algorithms
Beginner · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Health Informatics, Clinical Informatics, Decision Support Systems, Solution Design, Health Information Management, Usability Testing, Healthcare Ethics, Requirements Elicitation, Electronic Medical Record, Data Capture, User Centered Design, Artificial Intelligence and Machine Learning (AI/ML)
Beginner · Course · 1 - 4 Weeks