Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

STARWEAVER
Skills you'll gain: Responsible AI, Organizational Change, AI Enablement, Operational Efficiency, Stakeholder Engagement, Technology Roadmaps, Decision Intelligence, Innovation, Digital Transformation, Google Gemini, Anthropic Claude, Business Leadership, Change Management, Business Strategy, Leadership, Generative AI, Initiative and Leadership, Organizational Skills, Communication Strategies, Communication
★ 3.9 (34) · Beginner · Specialization · 1 - 4 Weeks

Duke University
Skills you'll gain: File I/O, Memory Management, Maintainability, C (Programming Language), Software Engineering, System Programming, Programming Principles, Software Development, Simulations, Command-Line Interface, Collaborative Software
★ 4.2 (182) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Metasploit, Penetration Testing, Vulnerability Scanning, Cyber Security Assessment, Exploitation techniques, Vulnerability Assessments, Vulnerability Management, Security Testing, Cybersecurity, Linux, Technical Documentation
★ 4.8 (72) · Beginner · Guided Project · Less Than 2 Hours

University of London
Skills you'll gain: Storytelling, Persuasive Communication, Empathy, Rapport Building, Drive Engagement, Communication Strategies, Communication, Interpersonal Communications, Target Audience, Workplace inclusivity, Verbal Communication Skills, Influencing, Oral Expression, Trustworthiness, Diversity and Inclusion, Presentations, Diversity Awareness, Adaptability, Active Listening, Collaboration
★ 4.7 (46) · Beginner · Course · 1 - 4 Weeks
University of Cape Town
Skills you'll gain: Visual Impairment Education, Differentiated Instruction, Teaching, Special Education, Curriculum Development, Educational Materials, Disabilities, Instructional Strategies, Education Software and Technology, Student Support and Services, Working With Children, Empathy & Emotional Intelligence, Team Collaboration
★ 4.9 (198) · Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Generative AI, AI powered creativity, AI Enablement, AI literacy, Automation, Workforce Development, Workforce Management, Human Capital, Workforce Planning, People Analytics, Data Ethics, Leadership and Management, Change Management
★ 4.7 (81) · Beginner · Course · 1 - 4 Weeks

Universidades Anáhuac
Skills you'll gain: Customer Success Management, Customer Service, Customer experience strategy (CX), Customer Retention, Customer Relationship Building, Customer Engagement, Customer Relationship Management, Customer Support, Customer experience improvement, Customer Relationship Management (CRM) Software, Customer Acquisition Management, Sales Process, Relationship Management, Customer Analysis, Customer Insights, Leadership, Business Metrics, Performance Metric, General Sales Practices, Sales Strategy
★ 4.7 (56) · Beginner · Course · 1 - 3 Months

Technical University of Munich (TUM)
Skills you'll gain: Traffic Flow Optimization, Transportation Management, Transportation Operations, Sustainable Systems, Demand Planning, Environmental Regulations, Sustainable Design, Environmental Issue, Sustainable Engineering, Regulatory Requirements, Law, Regulation, and Compliance, Sustainable Business, Feasibility Studies, Regulatory Affairs, Emerging Technologies, Regulatory Compliance, Safety Assurance, Concept Of Operations, Customer Demand Planning, Data-Driven Decision-Making
★ 4.5 (94) · Intermediate · Course · 1 - 3 Months
Skills you'll gain: Infrastructure As A Service (IaaS), Service Level Agreement, Cloud Deployment, Platform As A Service (PaaS), Software As A Service, Cloud Infrastructure, Cloud Services, Cloud Computing, Cloud Technologies, Cloud Computing Architecture, Cloud Platforms, Public Cloud, Application Development, Application Deployment, Cloud Applications, Cloud Solutions, Amazon Web Services, Private Cloud, Service Level, Business Software
★ 4.6 (98) · Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Technical Analysis, Market Trend, Financial Trading, Market Dynamics, Derivatives, Market Opportunities, Financial Market, Gap Analysis, Securities Trading, Risk Management Framework, Risk Management, Trend Analysis, Market Data, Market Analysis, Risk Analysis, Financial Forecasting, Forecasting, Consolidation, Histogram
★ 4.3 (28) · Beginner · Specialization · 3 - 6 Months

Skillshare
Skills you'll gain: Animations, 3D Modeling, 3D Assets, Computer Graphics, Visualization (Computer Graphics), Timelines, Graphics Software, User Interface (UI), File Management, Image Quality, Software Installation
★ 4 (22) · Mixed · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Computer Security, OSI Models, IT Management, Systems Administration, Virtualization, Virtualization and Virtual Machines, Network Security, Information Technology, Information Systems Security, Enterprise Security, General Networking, Cybersecurity, Network Administration, Security Management, Computing Platforms, Network Infrastructure, Security Controls, Virtual Machines, Enterprise Architecture, Information Assurance
★ 4.7 (642) · Beginner · Course · 1 - 3 Months