Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

University of Maryland, College Park
Skills you'll gain: Closing (Sales), Sales Process, Sales Presentation, Technical Sales, Sales, Sales Development, Sales Management, Sales Strategy, Solution Sales Engineering, Prospecting and Qualification, Emerging Technologies, Needs Assessment, Negotiation, Proposal Development, Cloud Computing, Cybersecurity
★ 4.7 (162) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Education Software and Technology, Virtual Environment, Teaching, Collaborative Software, Data Sharing, Google Workspace
★ 4.8 (239) · Beginner · Guided Project · Less Than 2 Hours

University of Geneva
Skills you'll gain: Analysis, Estimation, Data Synthesis, Data Literacy, Analytical Skills, Key Performance Indicators (KPIs), Correlation Analysis, Statistical Methods, International Relations, Economic Development, Statistics, Sustainable Development, Economics, Market Opportunities, Economics, Policy, and Social Studies, Data Collection, Social Studies, Data Quality, Data Transformation, General Shipping and Receiving
★ 4.6 (50) · Intermediate · Course · 1 - 3 Months

AI CERTs
Skills you'll gain: Public Administration, Automation, Law, Regulation, and Compliance, Digital Transformation, Fraud detection
★ 4.7 (46) · Beginner · Course · 1 - 3 Months

Technical University of Munich (TUM)
Skills you'll gain: Global Positioning Systems, Digital Transformation, Environmental Monitoring, Manufacturing and Production, Geospatial Information and Technology, Image Analysis, AI literacy, Cybersecurity, Spatial Data Analysis, Digital Analysis, Artificial Intelligence, Cyber Risk, Cyber Attacks, Telecommunications, Cloud Services, Cloud Computing, Data Storage, Reliability
★ 4.8 (107) · Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Model Based Systems Engineering, Systems Engineering, Requirements Analysis, Test Engineering, Systems Thinking, Systems Architecture, Test Planning, Systems Design, Aerospace Basic Quality System Standards, Systems Analysis, Functional Requirement, Systems Development, Risk Management Framework, System Testing, System Requirements, Verification And Validation, Failure Analysis
★ 4.8 (99) · Beginner · Course · 1 - 3 Months
Skills you'll gain: IT Security Architecture, Network Troubleshooting, Information Systems Security, Network Security, Systems Administration, IT Infrastructure, Computer Networking, OSI Models, Cloud Infrastructure, Routing Protocols, Package and Software Management, Cloud Management, Operating System Administration, Application Security, Help Desk Support, Desktop Support, Network Protocols, Cloud Computing, Customer Service, Debugging
★ 4.9 (239) · Beginner · Professional Certificate · 3 - 6 Months

Board Infinity
Skills you'll gain: Software Testing, Software Technical Review, Code Review, Software Quality Assurance, Verification And Validation, Quality Assurance, SonarQube, Human Factors
★ 4.2 (65) · Beginner · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Information Technology Infrastructure Library, Problem Management, IT Service Management, Service Management, Service Level, Incident Management, IT Management, Change Control, Information Technology Operations, Incident Response, Information Technology, Change Requests, Operations Management, Technical Management, Help Desk Support, Asset Management, Operations
★ 4.6 (25) · Mixed · Course · 1 - 4 Weeks

Goodwill Industries International
Skills you'll gain: Interviewing Skills, Coaching, Client Support, Employee Onboarding, Professional Networking, Branding, Negotiation, Writing, Resource Utilization, Financial Planning
★ 4.7 (63) · Beginner · Course · 1 - 4 Weeks

AI CERTs
Skills you'll gain: AI Personalization, Personalized Service, Operations Support Systems, Customer Analysis, Telecommunications, Customer Retention, Network Performance Management, Responsible AI, Wireless Networks, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Network Architecture, Computer Networking, Emerging Technologies, Digital Communications, Generative AI Agents, Generative AI, Network Protocols, System Design and Implementation, Communication
★ 4.5 (21) · Advanced · Specialization · 1 - 3 Months

Universidad Austral
Skills you'll gain: Rapport Building, Relationship Building, Constructive Feedback, Professional Development, Employee Engagement, Corporate Sustainability, Leadership, Positivity, Personal Development, Family Support, Empowerment, Adaptability, Sustainable Business, Business Ethics
★ 4.8 (680) · Beginner · Course · 1 - 4 Weeks