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Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Popular Technical Support Courses and Certifications


  • U

    University of Maryland, College Park

    Fundamentals of Technology Sales

    Skills you'll gain: Closing (Sales), Sales Process, Sales Presentation, Technical Sales, Sales, Sales Development, Sales Management, Sales Strategy, Solution Sales Engineering, Prospecting and Qualification, Emerging Technologies, Needs Assessment, Negotiation, Proposal Development, Cloud Computing, Cybersecurity

    4.7 stars, 162 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.7 (162) · Beginner · Course · 1 - 3 Months

    Category: Preview
    Preview
  • C

    Coursera

    Create a Virtual Classroom using Google Slides

    Skills you'll gain: Education Software and Technology, Virtual Environment, Teaching, Collaborative Software, Data Sharing, Google Workspace

    4.8 stars, 239 reviews, Beginner, Guided Project, Less Than 2 Hours

    ★ 4.8 (239) · Beginner · Guided Project · Less Than 2 Hours

    Category: Free
    Free
  • U

    University of Geneva

    Global Statistics - Composite Indices for International Comparisons

    Skills you'll gain: Analysis, Estimation, Data Synthesis, Data Literacy, Analytical Skills, Key Performance Indicators (KPIs), Correlation Analysis, Statistical Methods, International Relations, Economic Development, Statistics, Sustainable Development, Economics, Market Opportunities, Economics, Policy, and Social Studies, Data Collection, Social Studies, Data Quality, Data Transformation, General Shipping and Receiving

    4.6 stars, 50 reviews, Intermediate, Course, 1 - 3 Months

    ★ 4.6 (50) · Intermediate · Course · 1 - 3 Months

    Category: Preview
    Preview
  • A

    AI CERTs

    AI in Government

    Skills you'll gain: Public Administration, Automation, Law, Regulation, and Compliance, Digital Transformation, Fraud detection

    4.7 stars, 46 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.7 (46) · Beginner · Course · 1 - 3 Months

    Category: Preview
    Preview
  • T

    Technical University of Munich (TUM)

    Digitalisation in Space Research

    Skills you'll gain: Global Positioning Systems, Digital Transformation, Environmental Monitoring, Manufacturing and Production, Geospatial Information and Technology, Image Analysis, AI literacy, Cybersecurity, Spatial Data Analysis, Digital Analysis, Artificial Intelligence, Cyber Risk, Cyber Attacks, Telecommunications, Cloud Services, Cloud Computing, Data Storage, Reliability

    4.8 stars, 107 reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 4.8 (107) · Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • U

    University of Colorado Boulder

    The Need for Systems Engineering

    Skills you'll gain: Model Based Systems Engineering, Systems Engineering, Requirements Analysis, Test Engineering, Systems Thinking, Systems Architecture, Test Planning, Systems Design, Aerospace Basic Quality System Standards, Systems Analysis, Functional Requirement, Systems Development, Risk Management Framework, System Testing, System Requirements, Verification And Validation, Failure Analysis

    4.8 stars, 99 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.8 (99) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
    Category: Build toward a degree
    Build toward a degree
  • G

    Google

    Apoio Técnico de TI da Google

    Skills you'll gain: IT Security Architecture, Network Troubleshooting, Information Systems Security, Network Security, Systems Administration, IT Infrastructure, Computer Networking, OSI Models, Cloud Infrastructure, Routing Protocols, Package and Software Management, Cloud Management, Operating System Administration, Application Security, Help Desk Support, Desktop Support, Network Protocols, Cloud Computing, Customer Service, Debugging

    4.9 stars, 239 reviews, Beginner, Professional Certificate, 3 - 6 Months

    ★ 4.9 (239) · Beginner · Professional Certificate · 3 - 6 Months

    Status: Free trial
    Free trial
  • B

    Board Infinity

    Fundamentals of Static Testing

    Skills you'll gain: Software Testing, Software Technical Review, Code Review, Software Quality Assurance, Verification And Validation, Quality Assurance, SonarQube, Human Factors

    4.2 stars, 65 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.2 (65) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • L

    Logical Operations

    ITIL 4: Management Practices

    Skills you'll gain: Information Technology Infrastructure Library, Problem Management, IT Service Management, Service Management, Service Level, Incident Management, IT Management, Change Control, Information Technology Operations, Incident Response, Information Technology, Change Requests, Operations Management, Technical Management, Help Desk Support, Asset Management, Operations

    4.6 stars, 25 reviews, Mixed, Course, 1 - 4 Weeks

    ★ 4.6 (25) · Mixed · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • G

    Goodwill Industries International

    Supporting Clients

    Skills you'll gain: Interviewing Skills, Coaching, Client Support, Employee Onboarding, Professional Networking, Branding, Negotiation, Writing, Resource Utilization, Financial Planning

    4.7 stars, 63 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.7 (63) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • A

    AI CERTs

    AI for Telecommunications

    Skills you'll gain: AI Personalization, Personalized Service, Operations Support Systems, Customer Analysis, Telecommunications, Customer Retention, Network Performance Management, Responsible AI, Wireless Networks, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Network Architecture, Computer Networking, Emerging Technologies, Digital Communications, Generative AI Agents, Generative AI, Network Protocols, System Design and Implementation, Communication

    4.5 stars, 21 reviews, Advanced, Specialization, 1 - 3 Months

    ★ 4.5 (21) · Advanced · Specialization · 1 - 3 Months

    Status: Free trial
    Free trial
  • U

    Universidad Austral

    Trabajar para ser feliz

    Skills you'll gain: Rapport Building, Relationship Building, Constructive Feedback, Professional Development, Employee Engagement, Corporate Sustainability, Leadership, Positivity, Personal Development, Family Support, Empowerment, Adaptability, Sustainable Business, Business Ethics

    4.8 stars, 680 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.8 (680) · Beginner · Course · 1 - 4 Weeks

    Category: Preview
    Preview
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In summary, here are 10 of our most popular technical support courses

  • Fundamentals of Technology Sales: University of Maryland, College Park
  • Create a Virtual Classroom using Google Slides: Coursera
  • Global Statistics - Composite Indices for International Comparisons: University of Geneva
  • AI in Government: AI CERTs
  • Digitalisation in Space Research: Technical University of Munich (TUM)
  • The Need for Systems Engineering: University of Colorado Boulder
  • Apoio Técnico de TI da Google: Google
  • Fundamentals of Static Testing: Board Infinity
  • ITIL 4: Management Practices: Logical Operations
  • Supporting Clients: Goodwill Industries International

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