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Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


  • Status: Preview
    Preview
    P

    Politecnico di Milano

    One Health: Pandemic preparedness, prevention, and response

    Skills you'll gain: Public Health and Disease Prevention, Public Health, Environmental Science, Infectious Diseases, Preventative Care, Health Policy, Health Care Procedure and Regulation, Policty Analysis, Research, and Development, Climate Change Adaptation, Governance, Food Safety and Sanitation, Law, Regulation, and Compliance, Case Studies

    4.6
    Rating, 4.6 out of 5 stars
    ·
    44 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Michigan

    Generative AI: Labor and the Future of Work

    Skills you'll gain: Generative AI, Automation, Human Resources, Workforce Management, Artificial Intelligence, Workforce Planning, Socioeconomics, Data Ethics, Leadership and Management, Change Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    57 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    Salesforce

    Representante de desarrollo de ventas de Salesforce

    Skills you'll gain: Overcoming Objections, Sales Development, Growth Mindedness, Lead Generation, Time Management, Active Listening, Customer Relationship Management (CRM) Software, Enthusiasm, Constructive Feedback, Verbal Communication Skills, Prospecting and Qualification, Phone Sales, Cold Calling, Interpersonal Communications, Productivity, Technical Sales, Cultural Diversity, Interviewing Skills, Salesforce, Storytelling

    3.6
    Rating, 3.6 out of 5 stars
    ·
    33 reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Free
    Free
    P

    Princeton University

    Global Systemic Risk

    Skills you'll gain: Risk Analysis, Analysis, Systems Thinking, World History, International Relations, Social Network Analysis, Financial Systems, Public Health, Governance, Epidemiology, Complex Problem Solving, Economics, Supply Chain

    4.7
    Rating, 4.7 out of 5 stars
    ·
    426 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    M

    MathWorks

    Data Science Project: MATLAB for the Real World

    Skills you'll gain: Data Storytelling, Feature Engineering, Data Visualization, Exploratory Data Analysis, Applied Machine Learning, Statistical Reporting, Data Science, Machine Learning, Data Analysis, Matlab, Data Processing, Technical Communication, Predictive Modeling, Data Manipulation, Data Cleansing, Data Import/Export

    4.7
    Rating, 4.7 out of 5 stars
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    25 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    IBM

    Project Management Job Search, Resume, and Interview Prep

    Skills you'll gain: Interviewing Skills, Professional Networking, Project Management, Applicant Tracking Systems, LinkedIn, Recruitment, Negotiation, Communication Strategies, Writing and Editing, Verbal Communication Skills

    4.8
    Rating, 4.8 out of 5 stars
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    99 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    GenAI for Everyone

    Skills you'll gain: Generative AI, AI Product Strategy, Responsible AI, Data Ethics, Artificial Intelligence, Prompt Engineering, Creative Problem-Solving, Machine Learning, Information Privacy, Critical Thinking

    4.7
    Rating, 4.7 out of 5 stars
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    123 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    MedCerts

    Pediatric, Geriatric, Phlebotomy, and Cardiology Assisting

    Skills you'll gain: Phlebotomy, Blood Collection, Urinalysis, Patient Education And Counseling, Geriatrics, Electocardiography, Pediatrics, Specimen Collection, Cardiology, Medical Assistance, Patient Preparation, Diagnostic Tests, Basic Patient Care, Patient Communication, Infection Control

    4.7
    Rating, 4.7 out of 5 stars
    ·
    11 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    AI for Project Managers and Scrum Masters

    Skills you'll gain: Agile Project Management, Forecasting, Sprint Planning, Agile Methodology, Workflow Management, Project Management Software, Innovation, Project Management Life Cycle, Project Management, Data-Driven Decision-Making, Automation, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Digital Transformation, Change Management

    4.2
    Rating, 4.2 out of 5 stars
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    131 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    G

    Google

    Gestion de projet de Google

    Skills you'll gain: Project Closure, Quality Management, Milestones (Project Management), Backlogs, Agile Project Management, Project Planning, Team Management, Scope Management, Budget Management, Team Leadership, Stakeholder Analysis, Project Scoping, Project Management Life Cycle, Communication Planning, Quality Monitoring, Requirements Analysis, Agile Methodology, Performance Reporting, Change Management, Project Management

    4.5
    Rating, 4.5 out of 5 stars
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    63 reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Preview
    Preview
    C

    Columbia University

    HI-FIVE: Health Informatics For Innovation, Value & Enrichment (Social/Peer Perspective)

    Skills you'll gain: Care Coordination, Value-Based Care, Patient-centered Care, Health Informatics, Healthcare Industry Knowledge, Health Technology, Health Care, Risk Management, Patient Education and Support, Patient Advocacy, Telehealth, Community and Social Work, Case Studies

    4.7
    Rating, 4.7 out of 5 stars
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    30 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Getting Started with Technology Startups

    Skills you'll gain: Design Thinking, Business Modeling, Entrepreneurship, Value Propositions, New Product Development, Market Opportunities, Gap Analysis, Innovation, Technology Strategies, Strategic Thinking, New Business Development, Engineering Management, Market Analysis, Business Strategies, Competitive Analysis, Sustainable Business, Engineering

    Build toward a degree

    4.3
    Rating, 4.3 out of 5 stars
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    21 reviews

    Beginner · Course · 1 - 3 Months

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In summary, here are 10 of our most popular technical support courses

  • One Health: Pandemic preparedness, prevention, and response: Politecnico di Milano
  • Generative AI: Labor and the Future of Work: University of Michigan
  • Representante de desarrollo de ventas de Salesforce: Salesforce
  • Global Systemic Risk : Princeton University
  • Data Science Project: MATLAB for the Real World: MathWorks
  • Project Management Job Search, Resume, and Interview Prep: IBM
  • GenAI for Everyone: Coursera
  • Pediatric, Geriatric, Phlebotomy, and Cardiology Assisting: MedCerts
  • AI for Project Managers and Scrum Masters: Coursera
  • Gestion de projet de Google: Google

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