Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

University of Minnesota
Skills you'll gain: Team Building, Learning Strategies, Mentorship, Clinical Leadership, Nursing Administration, Nursing Management, Team Collaboration, Team Leadership, Health Informatics, Clinical Informatics, Leadership Development, Leadership, Professional Development, Nursing, Nurse Education, Adult Education, Nursing Practices, Initiative and Leadership, Coaching, Informatics
Beginner · Specialization · 3 - 6 Months

The State University of New York
Skills you'll gain: Smart Goals, Peer Review, Training Programs, Professional Development, Goal Setting, AI literacy, Personal Development, Job Analysis, Quality Assessment, Self-Awareness, Coaching, Recruitment Strategies, Program Standards, Branding, Constructive Feedback, Benchmarking, Portfolio Management
Intermediate · Course · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Strategic Leadership, Strategic Marketing, Business Strategy, Stakeholder Analysis, Business Strategies, Leadership Studies, Marketing Strategies, Marketing, Leadership, Leadership Development, Organizational Leadership, Business Modeling, Marketing Strategy and Techniques, Brand Marketing, Customer Analysis, Strategic Planning, Strategic Thinking, Organizational Strategy, Corporate Strategy, Financial Analysis
Beginner · Specialization · 3 - 6 Months

Board Infinity
Skills you'll gain: Cloud Computing, Process Optimization, Process Improvement and Optimization, Cloud Deployment, Cloud Services, Process Improvement, Manufacturing Operations, Innovation, Workforce Development, Cybersecurity, Manufacturing Processes, Manufacturing and Production, Augmented and Virtual Reality (AR/VR), Blockchain, Workforce Planning, Cyber Attacks, Digital Transformation, Technology Strategies, Culture Transformation, Change Management
Beginner · Specialization · 3 - 6 Months

AI CERTs
Skills you'll gain: AI Personalization, Personalized Service, Operations Support Systems, Customer Analysis, Telecommunications, Customer Retention, Network Performance Management, Responsible AI, Wireless Networks, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Network Architecture, Computer Networking, Emerging Technologies, Digital Communications, Generative AI Agents, Generative AI, Network Protocols, System Design and Implementation, Communication
Advanced · Specialization · 1 - 3 Months

28DIGITAL
Skills you'll gain: Semantic Web, Query Languages, Data Management, Data Integration, Data Processing, Data Access, Data Sharing, Web Applications, Data Mining, Interoperability, Software Architecture, Data Architecture, Data Modeling
Intermediate · Course · 1 - 4 Weeks

STARWEAVER
Skills you'll gain: Customer experience improvement, Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Social Media Analytics, Vendor Management, Organizational Change, Hospitality Services, Service Improvement, Hospitality Management, Vendor Relationship Management, Content Creation, Social Media Marketing, Digital Marketing, Operational Efficiency, Search Engine Optimization, Leadership, Content Management, Customer Engagement
Intermediate · Specialization · 1 - 3 Months

Coursera
Skills you'll gain: Model Evaluation, Model Training, Exploratory Data Analysis, Data Cleansing, Text Mining, Scikit Learn (Machine Learning Library), Probability & Statistics, Natural Language Processing, Data Preprocessing, Social Media Analytics, Data Analysis, Classification Algorithms, Python Programming, Applied Machine Learning, Predictive Analytics, Machine Learning, Automation
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Google Analytics, Web Analytics, Conversion Funnel Analysis, Marketing Effectiveness, Marketing Analytics, Looker (Software), Content Performance Analysis, Data-Driven Marketing, Data Visualization, Marketing Automation, Digital Marketing Tools, Customer Insights, Campaign Management, Data-Driven Decision-Making, Business Reporting, Performance Reporting, Trend Analysis, Data Validation, Statistical Analysis, Key Performance Indicators (KPIs)
Intermediate · Specialization · 3 - 6 Months

Universitat Autònoma de Barcelona
Skills you'll gain: Service Design, Hospitality Services, Hospitality, Hospitality Management, Customer Insights, Customer experience improvement, Personalized Service, Service Management, Service Improvement, Customer experience strategy (CX), Sustainable Business, Sustainable Development, Corporate Sustainability, Consumer Behaviour, Sustainable Systems, Language Interpretation, Translation, and Studies, Sustainability Standards, Strategic Marketing, Marketing, Innovation
Intermediate · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Sustainable Business, Corporate Sustainability, Stakeholder Engagement, Environmental Social And Corporate Governance (ESG), Sustainability Reporting, Stakeholder Management, Performance Measurement, Strategic Partnership, Sustainable Development, Sustainable Systems, Corporate Strategy, Sustainability Standards, Stakeholder Analysis, Drive Engagement, Procurement, Business Strategies, Communication Planning, Supply Chain Management, Systems Thinking, Communication
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Overcoming Objections, Closing (Sales), Value Propositions, Selling Techniques, Sales Presentation, General Sales Practices, Sales Presentations, Technical Sales, Phone Sales, Telephone Skills, Inside Sales, Sales Strategy, Sales Process, Sales, Sales Development, Business Communication, Outside Sales, Consumer Behaviour, Customer Service
Beginner · Course · 1 - 4 Weeks