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Business Process Courses

Business process courses can help you learn process mapping, workflow optimization, and performance measurement. You can build skills in analyzing operational efficiency, implementing change management strategies, and enhancing customer experience. Many courses introduce tools like Six Sigma, Lean methodologies, and business process modeling software, that support streamlining operations and driving continuous improvement.


Popular Business Process Courses and Certifications


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    Coursera

    Compare Costs: Smart Procurement for Success

    Skills you'll gain: Request For Quotation (RFQ), Data-Driven Decision-Making, Procurement, Purchasing, Strategic Sourcing, Cost Control, Cost Accounting, Cost Management, Cost Estimation, Microsoft Excel, Supplier Management, Operating Cost, Data Visualization, Smart Goals, Customer Success Management

    Beginner · Course · 1 - 4 Weeks

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    Logical Operations

    Microsoft Project 2019–2024/365: Part 2

    Skills you'll gain: Microsoft Project, Management Reporting, Project Management Software, Timelines, Project Schedules, Microsoft 365, Project Controls, Project Implementation, Project Management, Project Coordination, Project Scoping, Project Design, Project Portfolio Management, Project Planning, Resource Allocation, Resource Management, Microsoft Office, Project Estimation, Productivity Software, User Interface (UI)

    Mixed · Course · 1 - 3 Months

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    Alex Genadinik

    B2B Sales: High-Impact Questions, Active Listening

    Skills you'll gain: Business Development, B2B Sales, Strategic Partnership, Negotiation, Proposal Writing, Price Negotiation, Contract Negotiation, New Business Development, Consultative Selling, Selling Techniques, Inside Sales, Phone Sales, Sales Development, Sales, Non-Verbal Communication, Marketing Psychology, Search Engine Optimization, Sales Prospecting, Relationship Building, Telephone Skills

    Beginner · Specialization · 3 - 6 Months

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    Coursera

    Lead and Evaluate AI Project Implementations

    Skills you'll gain: Acceptance Testing, Project Coordination, Model Deployment, Quality Assurance, User Acceptance Testing (UAT), Verification And Validation, Product Quality (QA/QC), Plan Execution, Workflow Management, Application Deployment

    Intermediate · Course · 1 - 4 Weeks

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    AI Business School

    Introduction to AI for customer care professionals

    Skills you'll gain: Generative AI, Responsible AI, Risk Management, AI Personalization, AI Enablement, Artificial Intelligence, LLM Application, Risk Analysis, Customer Service, Customer experience improvement, Self Service Technologies, Digital Transformation

    Beginner · Course · 1 - 4 Weeks

  • U

    University of Illinois at Urbana-Champaign

    Graduate Certificate in Accounting Data Analytics

    Skills you'll gain: Business Strategy, Data Visualization, Data Storytelling, Management Accounting, Model Evaluation, Fund Accounting, Operations Management, Organizational Change, Mergers & Acquisitions, Financial Statement Analysis, Project Closure, Risk Management, Social Determinants Of Health, Revenue Recognition, Entrepreneurship, Financial Auditing, Data Governance, Generative AI, Supply And Demand, Statistical Inference

    Credit offered

    Graduate Certificate · 6 - 12 Months

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    Logical Operations

    Microsoft Access for Office 365: Part 2

    Skills you'll gain: Microsoft Access, Relational Databases, Database Design, Database Management, Data Integrity, Databases, Data Validation, Database Software, Query Languages, Microsoft 365, Data Management, Microsoft Office, Data Presentation, Productivity Software, User Interface (UI), User Interface (UI) Design

    Mixed · Course · 1 - 3 Months

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    Creo Incubator

    Emotional Intelligence & Self Compassion for Leaders Success

    Skills you'll gain: Emotional Intelligence, Stress Management, Empathy, Composure, Compassion, Conflict Management, Relationship Building, Personal Development, Resilience, Self-Awareness, Leadership, Mindfulness, Interpersonal Communications

    Beginner · Course · 1 - 4 Weeks

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    ESSEC Business School

    Negotiation Fundamentals

    Skills you'll gain: Negotiation, Active Listening, Communication, Conflict Management, Interpersonal Communications, Strategic Partnership, Relationship Building, Leadership, Value Propositions, Stakeholder Management, Decision Making, Organizational Skills

    4.7
    Rating, 4.7 out of 5 stars
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    1.6K reviews

    Beginner · Course · 1 - 3 Months

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    Logical Operations

    Project Management: Planning Time, Cost, and Scope

    Skills you'll gain: Project Schedules, Work Breakdown Structure, Cost Estimation, Cost Management, Project Scoping, Scheduling, Budgeting, Project Planning, Timelines, Resource Management, Resource Allocation, Project Management, Time Management, Agile Project Management, Microsoft Excel, Microsoft Word, Microsoft Office, Team Leadership, Leadership, Leadership Development

    Mixed · Course · 1 - 4 Weeks

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    Coursera

    Document and Share Meeting Outcomes with Ease

    Skills you'll gain: Collaborative Software, Taking Meeting Minutes, Meeting Facilitation, Project Documentation, Productivity Software, Document Management, Team Oriented, Delegation Skills, Workflow Management, Accountability, Team Management, Decision Making

    Beginner · Course · 1 - 4 Weeks

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    Coursera

    Advanced Negotiation and Conflict Resolution for Leaders

    Skills you'll gain: Negotiation, Conflict Management, Leadership, Mediation, Strategic Leadership, Relationship Management, Stakeholder Analysis, Case Studies, Stakeholder Management, Cultural Sensitivity, Complex Problem Solving, Strategic Decision-Making, Influencing, Collaboration

    Intermediate · Course · 1 - 4 Weeks

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1…148149150…834

In summary, here are 10 of our most popular business process courses

  • Compare Costs: Smart Procurement for Success: Coursera
  • Microsoft Project 2019–2024/365: Part 2: Logical Operations
  • B2B Sales: High-Impact Questions, Active Listening: Alex Genadinik
  • Lead and Evaluate AI Project Implementations: Coursera
  • Introduction to AI for customer care professionals: AI Business School
  • Graduate Certificate in Accounting Data Analytics: University of Illinois at Urbana-Champaign
  • Microsoft Access for Office 365: Part 2: Logical Operations
  • Emotional Intelligence & Self Compassion for Leaders Success: Creo Incubator
  • Negotiation Fundamentals: ESSEC Business School
  • Project Management: Planning Time, Cost, and Scope: Logical Operations

Skills you can learn in Business Essentials

Analytics (37)
Presentation (33)
Modeling (29)
Business Analytics (27)
Language (26)
Microsoft Excel (26)
Writing (26)
Speech (18)
Plan (17)
Business Communication (16)
Decision-making (16)
Leadership (15)

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