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  • Service Design

Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Popular Service Design Courses and Certifications


  • C

    Coursera

    HubSpot: Working with a ticketing system

    Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Gmail, Help Desk Support, Marketing, Sales Support, Client Support

    4.3 stars, 38 reviews, Beginner, Guided Project, Less Than 2 Hours

    ★ 4.3 (38) · Beginner · Guided Project · Less Than 2 Hours

    Category: Free
    Free
  • C

    Coursera

    Marketing Design with Easil

    Skills you'll gain: Marketing Design, Social Media Marketing, Social Media Content, Marketing Materials, Social Media Campaigns, Event Marketing, Marketing, Content Creation, Social Media, Branding, Promotional Materials, Loyalty Programs, Advertising, Creative Design, Product Promotion, Design, Brand Loyalty, Customer Engagement

    4.7 stars, 236 reviews, Beginner, Guided Project, Less Than 2 Hours

    ★ 4.7 (236) · Beginner · Guided Project · Less Than 2 Hours

    Category: Free
    Free
  • C

    Coursera

    Building Digital Media using Graphic Design in PowerPoint

    Skills you'll gain: Animations, Graphic Design, Graphic and Visual Design Software, Graphic and Visual Design, Content Creation, Digital Publishing, Multimedia, Video Production, Media Production, Data Sharing, Marketing

    4.5 stars, 76 reviews, Beginner, Guided Project, Less Than 2 Hours

    ★ 4.5 (76) · Beginner · Guided Project · Less Than 2 Hours

    Category: Free
    Free
  • M

    Microsoft

    Core Service Administration

    Skills you'll gain: Microsoft 365, Microsoft Teams, Azure Active Directory, Microsoft Office, Microsoft Azure, User Provisioning, Multi-Tenant Cloud Environments, Collaborative Software, Help Desk Support, Document Management, Microsoft Copilot, System Configuration, Role-Based Access Control (RBAC), Cloud Services, User Accounts, Technical Support, Technical Communication, Identity and Access Management, Cloud Storage, File Management

    Intermediate · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • J

    Johns Hopkins University

    Design and Interpretation of Clinical Trials

    Skills you'll gain: Clinical Trials, Clinical Research Ethics, Clinical Research, Healthcare Ethics, Scientific Methods, Statistical Reporting, Ethical Standards And Conduct, Drug Development, Statistical Methods, Statistical Analysis

    4.7 stars, 4.4K reviews, Mixed, Course, 1 - 3 Months

    ★ 4.7 (4.4K) · Mixed · Course · 1 - 3 Months

    Category: Preview
    Preview
  • C

    CVS Health

    Retail Customer Service

    Skills you'll gain: Cashiering, Transaction Processing, Retail Sales, Retail Store Operations, Team Oriented, Customer Inquiries, Customer Service, Data Entry, Cash Handling, Customer Relationship Building, Point of Sale, E-Commerce, Customer Data Management, Accident Reporting, Payment Systems, Cross-Functional Collaboration, Payment Processing and Collection, Record Keeping, Time Management, Social Media

    4.8 stars, 38 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.8 (38) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • M

    Michigan State University

    Game Design and Development with Unity

    Skills you'll gain: Unity Engine, Game Design, 3D Assets, Video Game Development, 3D Modeling, Software Design Documents, Peer Review, Cross Platform Development, Animation and Game Design, Prototyping, C# (Programming Language), User Interface (UI), User Interface (UI) Design, User Interface and User Experience (UI/UX) Design, Experience Design, User Experience, Storytelling, Software Documentation, User Experience Design, UI Components

    4.7 stars, 672 reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.7 (672) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • E

    Epic Games

    Epic Games Game Design

    Skills you'll gain: Game Design, Unreal Engine, Video Game Development, Software Design Documents, Ideation, 3D Modeling, Animation and Game Design, 3D Assets, Visualization (Computer Graphics), User Experience Design, Usability, User Interface (UI), User Interface and User Experience (UI/UX) Design, User Experience, User Interface (UI) Design, Interactive Design, Virtual Environment, Software Documentation, Version Control, Prototyping

    4.3 stars, 654 reviews, Beginner, Professional Certificate, 3 - 6 Months

    ★ 4.3 (654) · Beginner · Professional Certificate · 3 - 6 Months

    Category: Job skills
    Job skills
    Status: Free trial
    Free trial
  • G

    Google Cloud

    Integrate Private Service Connect with Service Directory

    Skills you'll gain: Load Balancing, Private Cloud, Google Cloud Platform, Cloud-Based Integration, System Configuration, Cloud Services

    Beginner · Project · Less Than 2 Hours

  • A

    Adobe

    Creative Design Tools: Adobe Photoshop, Illustrator, Acrobat

    Skills you'll gain: Photo Editing, Adobe Illustrator, Adobe Photoshop, Adobe Acrobat, Typography, Color Theory, Document Management, Generative AI, Graphic Design, AI powered creativity, Graphic and Visual Design, Graphic and Visual Design Software, Adobe Creative Cloud, Document Control, Photography, Visual Storytelling, Adobe Firefly, Graphics Software, Workflow Management, Branding

    4.7 stars, 710 reviews, Beginner, Specialization, 1 - 3 Months

    ★ 4.7 (710) · Beginner · Specialization · 1 - 3 Months

    Category: Job skills
    Job skills
    Status: Free trial
    Free trial
  • M

    Madecraft

    Providing Legendary Customer Service

    Skills you'll gain: Customer Service, Customer experience strategy (CX), Customer Support, Service Design, Customer Relationship Building, Customer experience improvement, Personalized Service, Customer Engagement, Customer Retention, Customer Relationship Management, Brand Loyalty, Customer Communications Management, Customer Data Management, Journey Mapping, Customer Insights, Team Performance Management, Key Performance Indicators (KPIs), Service Improvement, Staff Management, Leadership Development

    Intermediate · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • P

    Packt

    Service Integration & Management

    Skills you'll gain: Service Improvement, Performance Improvement, Service Management, Strategic Sourcing, Information Technology Infrastructure Library, IT Service Management, Managed Services, Process Improvement, Governance, Business Relationship Management, IT Management, Quality Improvement, Systems Integration, Supplier Performance Management, Service Level, Continuous Improvement Process, Service Level Agreement, Performance Management, Performance Analysis, Data Governance

    Intermediate · Course · 1 - 3 Months

    Category: New
    New
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In summary, here are 10 of our most popular service design courses

  • HubSpot: Working with a ticketing system: Coursera
  • Marketing Design with Easil: Coursera
  • Building Digital Media using Graphic Design in PowerPoint: Coursera
  • Core Service Administration: Microsoft
  • Design and Interpretation of Clinical Trials: Johns Hopkins University
  • Retail Customer Service: CVS Health
  • Game Design and Development with Unity: Michigan State University
  • Epic Games Game Design: Epic Games
  • Integrate Private Service Connect with Service Directory: Google Cloud
  • Creative Design Tools: Adobe Photoshop, Illustrator, Acrobat: Adobe

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