• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
Log In
Join for Free
  • Browse
  • Service Design

Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.


Popular Service Design Courses and Certifications


  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Hardware Description Languages for FPGA Design

    Skills you'll gain: Verification And Validation, Systems Design, Software Design, Computational Logic, Computer Engineering, Embedded Systems, Hardware Architecture, Simulations, Test Automation

    4.4
    Rating, 4.4 out of 5 stars
    ·
    622 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    CVS Health

    Retail Customer Service

    Skills you'll gain: Transaction Processing, Retail Sales, Retail Store Operations, Cash Register Operation, Greeting Customers, Customer Inquiries, Customer Service, Teamwork, Data Entry, Customer Relationship Building, Point of Sale, E-Commerce, Order Management Systems, Professionalism, Payment Processing and Collection, Communication, Time Management, Social Media

    4.7
    Rating, 4.7 out of 5 stars
    ·
    34 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    E

    Epic Games

    Epic Games Game Design

    Skills you'll gain: Unreal Engine, Game Design, Video Game Development, Animation and Game Design, Ideation, 3D Modeling, Visualization (Computer Graphics), Software Design Documents, 3D Assets, User Experience Design, Computer Graphics, Usability, User Interface (UI), User Experience, User Interface (UI) Design, Interactive Design, Virtual Environment, Version Control, Conceptual Design, Prototyping

    4.3
    Rating, 4.3 out of 5 stars
    ·
    575 reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • G

    Google Cloud

    Integrate Private Service Connect with Service Directory

    Skills you'll gain: Load Balancing, Google Cloud Platform, Intranet, System Configuration, Cloud Services

    Beginner · Project · Less Than 2 Hours

  • Status: New
    New
    P

    Packt

    The Service Desk Handbook

    Skills you'll gain: Service Management, IT Service Management, Key Performance Indicators (KPIs), Help Desk Support, Document Management, Customer Service, Technical Support and Services, Self Service Technologies, Process Driven Development, Service Level Agreement, Continuous Improvement Process, Customer Support, Incident Management, AI Enablement

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    J

    Johns Hopkins University

    Design and Interpretation of Clinical Trials

    Skills you'll gain: Clinical Trials, Clinical Research, Healthcare Ethics, Scientific Methods, Informed Consent, Ethical Standards And Conduct, Drug Development, Statistical Analysis

    4.7
    Rating, 4.7 out of 5 stars
    ·
    4.3K reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free
    Free
    U

    University of Minnesota

    Introduction to UX Design MasterTrack Certificate Program

    Skills you'll gain: Design Thinking, User Research, User Experience Design, Design Research, Usability Testing, User Centered Design, Graphic and Visual Design, Human Centered Design, Data Ethics, Ethical Standards And Conduct, Information Architecture

    4.1
    Rating, 4.1 out of 5 stars
    ·
    43 reviews

    Beginner · Course · 1 - 3 Months

  • C

    Coursera

    Learn and design an attractive PowerPoint presentation

    Skills you'll gain: Microsoft PowerPoint, Presentations, Sales Presentations, Microsoft 365, Microsoft Office

    4.1
    Rating, 4.1 out of 5 stars
    ·
    130 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    C

    CVS Health

    CVS Health Retail Customer Service

    Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Call Center Experience, Transaction Processing, Upselling, Retail Sales, Retail Store Operations, Customer Complaint Resolution, Cash Register Operation, Problem Solving, Conflict Management, Customer Relationship Building, Customer Inquiries, Teamwork, Communication, Time Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    416 reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: New
    New
    Status: Free
    Free
    A

    Amazon Web Services

    Choosing your AWS identity service

    Skills you'll gain: AWS Identity and Access Management (IAM), Amazon Web Services, Identity and Access Management, Web Content Accessibility Guidelines, Cloud Services, Technical Communication

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    E

    Edureka

    Amazon Aurora Service Introduction

    Skills you'll gain: Amazon Web Services, MySQL, Database Architecture and Administration, Relational Databases, Database Management, PostgreSQL, Data Integrity, Data Storage, Cloud Infrastructure, Virtual Networking, Disaster Recovery

    Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Service Directory: Qwik Start

    Skills you'll gain: Google Cloud Platform, Cloud Services, Cloud API, Servers, Cloud Storage, Data Management

    Beginner · Project · Less Than 2 Hours

Searches related to service design

tibco bw: design & validate web services
effective service innovation by design in hotel management
innovation publique et pensée design, l'innovation sociale au service des territoires
服務模式的體驗、設計與創新:從痛點到賣點 (experience, design, and innovation of service models: from pain points to selling points)
1…151617…728

In summary, here are 10 of our most popular service design courses

  • Hardware Description Languages for FPGA Design: University of Colorado Boulder
  • Retail Customer Service: CVS Health
  • Epic Games Game Design: Epic Games
  • Integrate Private Service Connect with Service Directory: Google Cloud
  • The Service Desk Handbook: Packt
  • Design and Interpretation of Clinical Trials: Johns Hopkins University
  • Introduction to UX Design MasterTrack Certificate Program: University of Minnesota
  • Learn and design an attractive PowerPoint presentation : Coursera
  • CVS Health Retail Customer Service: CVS Health
  • Choosing your AWS identity service: Amazon Web Services

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok