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  • Service Design

Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.


Popular Service Design Courses and Certifications


  • C

    Coursera

    Building Digital Media using Graphic Design in PowerPoint

    Skills you'll gain: Animations, Graphic Design, Graphic and Visual Design Software, Digital Design, Content Creation, Multimedia, Photo/Video Production and Technology, Infographics, Video Production, Media Production, Data Import/Export, Data Sharing, Marketing

    4.4
    Rating, 4.4 out of 5 stars
    ·
    73 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    G

    Google

    Design Prompts for Everyday Work Tasks

    Skills you'll gain: Prompt Engineering, Brainstorming, Timelines, ChatGPT, LLM Application, Taking Meeting Minutes, Large Language Modeling, Google Gemini, Business Writing, Writing, Text Mining

    4.8
    Rating, 4.8 out of 5 stars
    ·
    924 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    Skillshare

    Beginner: Figma UI / UX Design Essentials

    Skills you'll gain: UI/UX Strategy, User Experience, Persona (User Experience), User Flows, Interactive Design, Design Strategies

    3.9
    Rating, 3.9 out of 5 stars
    ·
    19 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of Alberta

    Service-Oriented Architecture

    Skills you'll gain: Service Oriented Architecture, API Design, Web Services, Simple Object Access Protocol (SOAP), Microservices, Restful API, Software Architecture, Application Programming Interface (API), Web Applications, JSON, Android Development

    4.5
    Rating, 4.5 out of 5 stars
    ·
    583 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    E

    Eindhoven University of Technology

    RF and millimeter-Wave Circuit Design

    Skills you'll gain: Electronics Engineering, Electronics, Telecommunications, Electronic Systems, Electronic Components, Hardware Design, Communication Systems, Wireless Networks, Electronic Hardware, Simulation and Simulation Software, Simulations, Laboratory Experience

    4.7
    Rating, 4.7 out of 5 stars
    ·
    243 reviews

    Intermediate · Course · 1 - 3 Months

  • G

    Google Cloud

    Integrate Private Service Connect with Service Directory

    Skills you'll gain: Load Balancing, Google Cloud Platform, Intranet, System Configuration, Cloud Services

    Beginner · Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    C

    CVS Health

    Retail Customer Service

    Skills you'll gain: Transaction Processing, Retail Sales, Retail Store Operations, Cash Register Operation, Greeting Customers, Customer Inquiries, Customer Service, Teamwork, Data Entry, Customer Relationship Building, Point of Sale, E-Commerce, Order Management Systems, Professionalism, Payment Processing and Collection, Communication, Time Management, Social Media

    4.7
    Rating, 4.7 out of 5 stars
    ·
    34 reviews

    Beginner · Course · 1 - 3 Months

  • C

    Coursera

    Create Customer Support Data with Google Sheets

    Skills you'll gain: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Data Entry, Data Validation, Process Analysis, Data Analysis, Data Integration, Organizational Skills, Data Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    413 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Improving Customer Retention

    Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer experience improvement, Customer Engagement, Customer Service, Consumer Behaviour, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Personalized Service

    4.6
    Rating, 4.6 out of 5 stars
    ·
    68 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of Leeds

    Fundamental Skills in Engineering Design

    Skills you'll gain: Engineering Design Process, Engineering Management, Requirements Elicitation, Product Lifecycle Management, Problem Solving, Product Planning, Product Design, Product Development, Engineering Practices, New Product Development, Product Requirements, Conceptual Design

    4.7
    Rating, 4.7 out of 5 stars
    ·
    227 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Hardware Description Languages for FPGA Design

    Skills you'll gain: Verification And Validation, System Design and Implementation, Technical Design, Computational Logic, Embedded Systems, Hardware Architecture, Simulations, Functional Testing, Debugging

    4.4
    Rating, 4.4 out of 5 stars
    ·
    620 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    L

    L&T EduTech

    Design of Digital Circuits with VHDL Programming

    Skills you'll gain: Field-Programmable Gate Array (FPGA), Electronics Engineering, Hardware Design, Electronic Hardware, Computer Engineering, Verification And Validation, Computational Logic, Simulation and Simulation Software, Design Software, Integrated Development Environments, Schematic Diagrams, Simulations, Dataflow, Development Environment

    4.2
    Rating, 4.2 out of 5 stars
    ·
    19 reviews

    Intermediate · Course · 1 - 4 Weeks

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服務模式的體驗、設計與創新:從痛點到賣點 (experience, design, and innovation of service models: from pain points to selling points)
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In summary, here are 10 of our most popular service design courses

  • Building Digital Media using Graphic Design in PowerPoint: Coursera
  • Design Prompts for Everyday Work Tasks: Google
  • Beginner: Figma UI / UX Design Essentials: Skillshare
  • Service-Oriented Architecture: University of Alberta
  • RF and millimeter-Wave Circuit Design: Eindhoven University of Technology
  • Integrate Private Service Connect with Service Directory: Google Cloud
  • Retail Customer Service: CVS Health
  • Create Customer Support Data with Google Sheets: Coursera
  • Improving Customer Retention: Coursera
  • Fundamental Skills in Engineering Design: University of Leeds

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