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Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Popular Technical Support Courses and Certifications


  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Principles of Leadership: Leading Technical Organizations

    Skills you'll gain: Strategic Decision-Making, Accountability, Executive Presence, Decision Making, Conflict Management, Business Ethics, Trustworthiness, Succession Planning, Risk Management, Team Performance Management, Team Management, Organizational Structure, Stakeholder Management, Stakeholder Analysis, Diversity and Inclusion, Professional Networking, Business Relationship Management, Stakeholder Engagement, Relationship Building, Leadership

    Build toward a degree

    4.5
    Rating, 4.5 out of 5 stars
    ·
    41 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    A

    Alex Genadinik

    Customer Service, Customer Support, Customer Experience

    Skills you'll gain: Active Listening, Customer Service, Client Support, Customer Retention, Customer and Client Support, Customer Support, Empathy, Surveys, Customer experience improvement, Non-Verbal Communication, Market Research, Survey Creation, Brand Loyalty, Verbal Communication Skills, Customer Relationship Building, Customer Inquiries, Emotional Intelligence, Communication Strategies, Professional Development, Competitive Analysis

    4.5
    Rating, 4.5 out of 5 stars
    ·
    43 reviews

    Beginner · Specialization · 3 - 6 Months

  • P

    Packt

    AWS Technical Essentials – Ultimate Training

    Skills you'll gain: Amazon Web Services, AWS Identity and Access Management (IAM), Serverless Computing, Cloud Security, Amazon Elastic Compute Cloud, Load Balancing, Database Management, Cloud Management, Amazon CloudWatch, Scalability, Cloud Computing, Amazon S3, Identity and Access Management, Cloud Engineering, Cloud Infrastructure, Virtual Networking, Cloud Deployment, Network Security, Cloud Storage

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    F

    Fundação Instituto de Administração

    Models & Frameworks to Support Sales Planning

    Skills you'll gain: Sales Management, Sales Strategy, Customer Engagement, Sales Process, Sales, Sales Training, Selling Techniques, Sales Support, General Sales Practices, Account Management, Communication, Negotiation

    4.5
    Rating, 4.5 out of 5 stars
    ·
    83 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    A Technical Leader's Qualities and Effectiveness

    Skills you'll gain: Stakeholder Management, Engineering Management, Stakeholder Engagement, Negotiation, Stakeholder Communications, Mentorship, Leadership, Leadership and Management, Courage, Growth Mindedness, Leadership Development, Team Leadership, Organizational Leadership, Collaboration, Professional Development, Visionary, Personal Development, Lifelong Learning, Personal Integrity, Resilience

    Build toward a degree

    4.7
    Rating, 4.7 out of 5 stars
    ·
    25 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado System

    Relational Database Support for Data Warehouses

    Skills you'll gain: Data Warehousing, SQL, Data Governance, Data Integration, Data Management, Business Intelligence, Oracle Databases, Analytics, PostgreSQL, Data Mining, Big Data, Relational Databases, Database Management Systems, Query Languages, Business Analytics, Data Architecture, Analytical Skills, Data Storage Technologies

    4.6
    Rating, 4.6 out of 5 stars
    ·
    592 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    A

    Advancing Women in Tech

    Inspiring Peak Performance on Technical Teams

    Skills you'll gain: Engineering Management, Technical Management, Cross-Functional Collaboration, Cross-Functional Team Leadership, Management Training And Development, Team Performance Management, Software Engineering, Employee Coaching, Staff Management, Agile Software Development, Software Development Methodologies, Communication, Conflict Management, Performance Management, Team Management, Coordination, People Management, Program Management, Cloud Engineering, Business Strategy

    4.5
    Rating, 4.5 out of 5 stars
    ·
    26 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    R

    ROI Training

    Preparing for and Passing Technical Certifications

    Skills you'll gain: Learning Styles, Productivity, Learning Strategies, Planning, Requirements Analysis, Time Management, Prioritization, Lifelong Learning, Organizational Skills

    4.8
    Rating, 4.8 out of 5 stars
    ·
    58 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    E

    EDUCBA

    Analyze Financial Markets with Technical Analysis

    Skills you'll gain: Portfolio Risk, Securities (Finance), Data Analysis, International Finance

    4.6
    Rating, 4.6 out of 5 stars
    ·
    12 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    K

    Knowledge Accelerators

    Customer Service Fundamentals

    Skills you'll gain: Customer Service, Problem Solving, Customer Support, Telephone Skills, Greeting Customers, Service Level, Help Desk Support, Customer and Client Support, Personal Attributes, Critical Thinking and Problem Solving, Customer Relationship Management, Interpersonal Communications, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management, Concision

    4.8
    Rating, 4.8 out of 5 stars
    ·
    1.9K reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free
    Free
    C

    Coursera

    Business Operations Support in Google Sheets

    Skills you'll gain: Google Sheets, Data-Driven Decision-Making, Workforce Management, Google Workspace, Data Maintenance, Data Store, Data Analysis, Business Operations, Resource Allocation, Spreadsheet Software, Automation, Management Reporting, Workflow Management, Operations, Data Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    200 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Technical Analysis: Fibonacci and Trading Signals

    Skills you'll gain: Technical Analysis, Market Trend, Financial Trading, Market Data, Trend Analysis, Market Dynamics, Financial Market, Securities Trading, Market Opportunities, Market Analysis, Financial Forecasting, Analysis, Course Development, Probability

    Mixed · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular technical support courses

  • Principles of Leadership: Leading Technical Organizations: University of Colorado Boulder
  • Customer Service, Customer Support, Customer Experience: Alex Genadinik
  • AWS Technical Essentials – Ultimate Training: Packt
  • Models & Frameworks to Support Sales Planning: Fundação Instituto de Administração
  • A Technical Leader's Qualities and Effectiveness: University of Colorado Boulder
  • Relational Database Support for Data Warehouses: University of Colorado System
  • Inspiring Peak Performance on Technical Teams: Advancing Women in Tech
  • Preparing for and Passing Technical Certifications: ROI Training
  • Analyze Financial Markets with Technical Analysis: EDUCBA
  • Customer Service Fundamentals: Knowledge Accelerators

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