IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Data Maintenance, Dataflow, Dependency Analysis
Advanced · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Data Storytelling, Data Presentation, Analytical Skills, Data Analysis, Business Research, Data Literacy, Analysis, Critical Thinking, Data Strategy, Data-Driven Decision-Making, Presentations, Problem Solving, Persuasive Communication
Beginner · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Six Sigma Methodology, Process Improvement, Process Optimization, Correlation Analysis, Statistical Hypothesis Testing, Kaizen Methodology, Quality Improvement, Process Improvement and Optimization, Regression Analysis, Statistical Process Controls, Process Analysis, Continuous Improvement Process, Project Management, Quality Management, Quality Control, Cost Benefit Analysis, Statistical Inference, Document Control, Project Documentation
Beginner · Course · 1 - 3 Months

Dubai College of Tourism
Skills you'll gain: Service Recovery, Emotional Intelligence, Empathy & Emotional Intelligence, Sustainable Business, Loyalty Programs, Brand Loyalty, Hospitality, Customer Complaint Resolution, Hospitality Management, Personalized Service, AI Personalization, Customer Service, Customer experience improvement, Corporate Sustainability, Drive Engagement, Driving engagement, Customer Insights, Customer Relationship Building, Sustainability Standards, Experience Design
Beginner · Course · 1 - 4 Weeks

Stanford University
Skills you'll gain: Child Health, Maternal Health, Postpartum Care, Infant Care, Prenatal Care, Preventative Care, Family Support, Nutrition and Diet
Beginner · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Generative AI Agents, AI Enablement, AI Orchestration, AI Workflows, Agentic Workflows, Dashboard, Dashboard Creation, Claude Code, Decision Intelligence, AI Product Strategy, Anthropic Claude, AI Personalization, Agentic systems, Generative AI, ChatGPT, Prompt Engineering, Multimodal Prompts, AI Integrations, Prompt Engineering Tools, Prompt Patterns
Beginner · Course · 1 - 4 Weeks

Northwestern University
Skills you'll gain: Integrated Marketing Communications, Social Media Marketing, Content Marketing, Driving engagement, Social Media Content, Social Media, Social Media Campaigns, Social Media Strategy, Marketing Effectiveness, Marketing Communications, Earned Media, Social Media Analytics, Owned Media, Online Advertising, Paid media, Media Strategy, Content Creation, Advertising Campaigns, Digital Media Strategy, A/B Testing
Mixed · Course · 1 - 4 Weeks

John Wiley & Sons
Skills you'll gain: Database Administration, Database Architecture and Administration, Database Systems, Database Management, Database Management Systems, Databases, Operational Databases, Data Maintenance, Database Design, Data Management, Data Integrity, Data Security, SQL, Data Validation, System Monitoring, Security Controls, Performance Tuning, Query Languages, Disaster Recovery, Data Science
Intermediate · Course · 1 - 4 Weeks

John Wiley & Sons
Skills you'll gain: Change Management, Requirements Management, Project Management, Organizational Change, Plan Execution, Project Implementation, Scope Management, Project Management Office (PMO), Project Controls, Project Management Life Cycle, Program Management, Project Performance, Project Portfolio Management, Project Scoping, Quality Management, Earned Value Management, Risk Management, Leadership, Business, Team Building
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Responsible AI, Data Literacy, Decision Intelligence, Data Analysis, Data-Driven Decision-Making, Cloud Solutions, Cloud Security, Analytics, Cloud-Based Integration, Microsoft Azure, Cloud Services, Cloud Platforms, Enterprise Security, Data Integration, AI Enablement, Business Analytics, Artificial Intelligence, SAS (Software)
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Apple iOS, iOS Development, Swift Programming, Interactive Data Visualization, JSON, Mobile Development, Data Integration, Data Pipelines, Software Development Tools, User Interface and User Experience (UI/UX) Design, User Interface (UI) Design
Intermediate · Course · 1 - 4 Weeks

Pragmatic AI Labs
Skills you'll gain: Prompt Engineering, Code Review, Prompt Patterns, LLM Application, Vibe coding, Generative AI, Generative AI Agents, Large Language Modeling, AI Integrations, AI literacy, AI Workflows, Continuous Integration, Software Documentation, Development Testing, GitHub, Verification And Validation, Software Technical Review, Program Development, YAML, Release Management
Beginner · Course · 1 - 4 Weeks