Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Microsoft
Skills you'll gain: Health Informatics, Azure Active Directory, Medical Privacy, Cloud Security, Health Care, Identity and Access Management, Real Time Data, Data Infrastructure, Model Training, Patient Education and Support, AI Security, Microsoft Azure, Clinical Data Management, Clinical Monitoring, Health Technology, Image Analysis, Data Visualization Software, Patient Communication, Generative AI, AI Integrations
Beginner · Professional Certificate · 3 - 6 Months

University of Colorado Boulder
Skills you'll gain: Data Visualization, Data Visualization Software, Interactive Data Visualization, Visualization (Computer Graphics), User Centered Design, Data Presentation, Usability, Human Centered Design, Data Storytelling, Design Research, User Research, Graphic and Visual Design, Usability Testing, Quantitative Research, Design Elements And Principles
★ 4.6 (44) · Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Technical Documentation, Technical Writing, Mathematical Software
★ 4.7 (204) · Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Microsoft Copilot, Microsoft Outlook, Microsoft Teams, Microsoft Office, Email Automation, Microsoft 365, Collaborative Software, Proposal Writing, Productivity Software, Meeting Facilitation, Prompt Engineering, Proposal Development, Calendar Management, Business Writing, Setting Appointments, Workflow Management
★ 4.7 (38) · Beginner · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Traffic Flow Optimization, Stormwater Management, Public Works, Landscape Architecture, Civil Engineering, Environmental Engineering, Sustainable Systems, Sustainable Development, Water Sustainability, Architectural Design, Land Development, Hydrology, Water Resources, Sustainable Design, Community Development, Community Health, Public Health
★ 4.8 (98) · Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: User Research, Prototyping, Wireframing, Interactive Design, User Interface and User Experience (UI/UX) Design, Systems Design, User Flows, Collaborative Software, Design, Style Guides, Design Specifications, Persona Development, User Interface (UI) Design, UI Components, Design Software, Ideation, Design Elements And Principles
★ 4.6 (39) · Intermediate · Professional Certificate · 3 - 6 Months

British Standards Institution
Skills you'll gain: AI Security, Data Ethics, Responsible AI, Risking, Risk Management Framework, Artificial Intelligence, AI literacy, Data Governance, Risk Management, Compliance Management, Operational Risk, Regulatory Compliance, Business Risk Management, Governance Risk Management and Compliance, Compliance Training, Risk Analysis, Quality Management Systems, Governance, Trustworthiness, Auditing
★ 3.4 (16) · Beginner · Specialization · 3 - 6 Months

Fundação Lemann
Skills you'll gain: Collaborative Software, Google Workspace, Education Software and Technology, Digital pedagogy, Learning Management Systems, Gmail, Educational Materials, Collaboration, Document Management, Spreadsheet Software
★ 4.7 (226) · Mixed · Course · 1 - 3 Months

Institute for the Future
Skills you'll gain: Forecasting, Systems Thinking, Responsible AI, Strategic Thinking, Game Theory, Creative Problem-Solving, Creative Thinking, Collaboration, Interviewing Skills, Emerging Technologies, Ideation, Strategic Planning, Innovation, Ethical Standards And Conduct, Business Ethics, Creativity, Empathy & Emotional Intelligence
★ 4.8 (312) · Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Institutional Review Board (IRB), Clinical Trials, Health Policy, Health Disparities, Clinical Research, Clinical Research Ethics, Health Equity, Public Health, Epidemiology, Good Clinical Practices (GCP), Public Health and Disease Prevention, Pre-Clinical Development, Policy Analysis, Research, and Development, Medical Science and Research, Community Health, Policy Development, Health Care Procedure and Regulation, Health Systems, Drug Development, Research
★ 4.7 (45) · Beginner · Specialization · 3 - 6 Months

University of Michigan
Skills you'll gain: UI/UX Research, User Experience Design, User Experience, User Research, Design Research, Usability Testing, Experience Design, UI/UX Strategy, Prototyping, Design Strategies, User Centered Design, Conceptual Design, Technical Communication, Ideation, Test Planning, Adobe Photoshop
★ 4.7 (103) · Beginner · Course · 1 - 3 Months

Edureka
Skills you'll gain: API Design, API Gateway, Application Programming Interface (API), Postman API Platform, Restful API, API Testing, Data Validation, Authentications, OAuth, Cloud API, Microservices, Application Deployment, Continuous Deployment, CI/CD, Authorization (Computing), Application Frameworks, Performance Tuning, Application Lifecycle Management, Prometheus (Software), Grafana
★ 3.6 (17) · Intermediate · Specialization · 1 - 3 Months