Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Skills you'll gain: Mobile Development, React Native, Responsive Web Design, Browser Compatibility, HTML and CSS, Cross Platform Development, Hypertext Markup Language (HTML), Web Design, Javascript, Application Development, Application Frameworks, JavaScript Frameworks, Cascading Style Sheets (CSS), Web Development, React.js, UI Components
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Applicant Tracking Systems, Writing, Business Writing, Content Strategy, Writing and Editing, Concision, Organizational Skills
Mixed · Course · 1 - 4 Weeks

Northwestern University
Skills you'll gain: Social Media Analytics, Real Time Data, Social Media Content, Data Collection, Social Media, Social Media Marketing, Big Data, Marketing Analytics, Crisis Management, Data-Driven Marketing, Analytics, Social Media Strategy, Content Strategy, Text Mining, Data-Driven Decision-Making
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Collaboration, Team Collaboration, Virtual Teams, Teamwork, Team Building, Telecommuting, Professional Development, Meeting Facilitation, People Development, Communication Strategies, Communication, Critical Thinking
Beginner · Course · 1 - 4 Weeks
University of Michigan
Skills you'll gain: Tactfulness, Oral Expression, Public Speaking, Storytelling, Verbal Communication Skills, Persuasive Communication, Non-Verbal Communication, Communication, Communication Strategies, Presentations, Ingenuity, Creative Thinking, Interpersonal Communications, Cognitive flexibility, Social Skills, Empathy, Composure, Professionalism, Active Listening, Creativity
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Organizational Development, Leadership and Management, Leadership Studies, Organizational Change, Change Management, Organizational Effectiveness, Organizational Leadership, Organizational Structure, Program Evaluation, Interpersonal Communications, Performance Improvement, Operational Analysis, Organizational Strategy, Gap Analysis, Business Transformation, Employee Surveys, Decision Support Systems, Coordination, Data Collection
Mixed · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Prompt Engineering, New Product Development, Model Based Systems Engineering, Model Evaluation, Failure Analysis, Sustainable Business, Data Mining, Field-Programmable Gate Array (FPGA), Delegation Skills, Strategic Decision-Making, Real-Time Operating Systems, Object Oriented Design, Project Schedules, Sampling (Statistics), Data Ethics, Sustainability Reporting, Database Design, Agentic systems, Data Visualization, Supervised Learning
Earn a degree
Degree · 1 - 4 Years

Skills you'll gain: Dashboard Creation, Dashboard, Root Cause Analysis, Descriptive Statistics, Strategic Decision-Making, Data Presentation, Risk Analysis, Decision Making, Descriptive Analytics, Analysis, Strategic Thinking, Data Visualization, Business Risk Management, Risk Management, Decision Intelligence, Data-Driven Decision-Making, Analytical Skills, Systems Thinking, Problem Solving, Analytics
Intermediate · Course · 3 - 6 Months

Georgia Institute of Technology
Skills you'll gain: Sales Presentation, Presentations, Oral Expression, Sales Presentations, Verbal Communication Skills, Public Speaking, Professional Development, Business Correspondence, English Language, Cultural Diversity, Professional Networking, Intercultural Competence, Communication, Cultural Sensitivity, Business Writing, Professionalism, Communication Strategies, Interviewing Skills, Setting Appointments, Writing
Mixed · Course · 1 - 4 Weeks

Tecnológico de Monterrey
Skills you'll gain: Education Software and Technology, Digital pedagogy, Innovation, Entrepreneurship, Entrepreneurial Finance, Technology Strategies, Law, Regulation, and Compliance, Intellectual Property, Business Modeling, Workforce Development, Adult Education, Training and Development, Program Standards, Scalability, Trend Analysis, Fundraising and Crowdsourcing, Training Programs, Employee Training, Digital Assets, Growth Strategies
Beginner · Specialization · 3 - 6 Months

Instituto Tecnológico de Aeronáutica
Skills you'll gain: Control Systems, Systems Design, Systems Engineering, Systems Analysis, Mathematical Modeling, Applied Mathematics, Differential Equations
Mixed · Course · 1 - 4 Weeks

Pragmatic AI Labs
Skills you'll gain: Amazon Bedrock, Amazon Web Services, Agentic Workflows, LLM Application, Anthropic Claude, Generative AI Agents, Agentic systems, Retrieval-Augmented Generation, Tool Calling, Cloud Computing, Generative AI, Model Deployment, Prototyping, Bash (Scripting Language), Embeddings, Large Language Modeling, Restful API, Prompt Engineering, Vector Databases, Rust (Programming Language)
Beginner · Course · 1 - 4 Weeks