Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Coursera
Skills you'll gain: Generative AI, Responsible AI, Data Ethics, AI Enablement, AI powered creativity, Artificial Intelligence, Creative Problem-Solving, Critical Thinking
★ 4.7 (278) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Video Editing, Adobe Premiere, Video Production, Post-Production, Photo/Video Production and Technology, Timelines, Editing, File Management
★ 4.7 (27) · Beginner · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Innovation, Initiative and Leadership, Leadership, Organizational Structure, Organizational Strategy, Culture Transformation, Creative Thinking, Ideation, Creativity, Organizational Change, Culture, Strategic Thinking, Overcoming Obstacles, Resource Allocation, Sociology, Market Dynamics
★ 4.3 (72) · Mixed · Course · 1 - 3 Months

Skills you'll gain: Microsoft Copilot, Data Ethics, Law, Regulation, and Compliance, Responsible AI, Data Governance, Regulatory Compliance, Compliance Management, General Data Protection Regulation (GDPR), AI literacy, Information Privacy, Prompt Engineering, Regulatory Requirements, Ethical Standards And Conduct, Intellectual Property, Generative AI, Critical Thinking
★ 4.7 (38) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Agile Project Management, Forecasting, AI Enablement, Predictive Modeling, Agile Methodology, Workflow Management, Innovation, Project Management Life Cycle, Project Management, Automation, AI Integrations, Artificial Intelligence, Digital Transformation
★ 4.2 (160) · Beginner · Course · 1 - 4 Weeks

AI CERTs
Skills you'll gain: Supply Chain Management, Supply Chain Planning, Supply Chain, Inventory Management System, Customer Demand Planning, Inventory and Warehousing, Supplier Risk Management, Supply Management, Demand Planning, Forecasting, Inventory Management, Supplier Management, Logistics, Risking, Supplier Relationship Management, AI Enablement, Decision Intelligence, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Generative AI Agents
★ 3.4 (8) · Intermediate · Course · 1 - 3 Months

STARWEAVER
Skills you'll gain: Responsible AI, Organizational Change, AI Enablement, Operational Efficiency, Stakeholder Engagement, Technology Roadmaps, Decision Intelligence, Innovation, Digital Transformation, Google Gemini, Anthropic Claude, Business Leadership, Change Management, Business Strategy, Leadership, Generative AI, Initiative and Leadership, Organizational Skills, Communication Strategies, Communication
★ 3.9 (34) · Beginner · Specialization · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Persistence, Personal Development, Resilience, Habit Formation, Decision Making, Self-Awareness, Problem Solving, Emotional Intelligence, Stress Management, Leadership, Neurology, Human Learning, Learning Theory, Psychology, Anatomy, Business, Physiology
★ 4.7 (83) · Beginner · Course · 1 - 3 Months

Skills you'll gain: IT Service Management, Information Technology Infrastructure Library, Change Control, IT Management, Information Technology Architecture, Service Management, Security Management, Technical Services, Infrastructure Architecture, Enterprise Architecture, Risk Management Framework, IT Infrastructure, IT Security Architecture, Computing Platforms
★ 4.8 (190) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Hardware Architecture, Data Storage, Computer Systems, Memory Management
Beginner · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Microsoft Power Platform, Power BI, Microsoft Power Automate/Flow, Power Platform Architecture & Technical Design, Product Automation, Microsoft Development Tools, Business Intelligence Software, Application Development, No-Code Development, Generative AI Agents, Dashboard Creation, Systems Integration
★ 4.4 (45) · Beginner · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Learning Management Systems, Education Software and Technology, Digital pedagogy, Instructional Strategies, Computer Science, Interactive Design, Emerging Technologies, AI Personalization, Collaborative Software, Artificial Intelligence
★ 4.5 (82) · Mixed · Course · 1 - 4 Weeks