Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Jordan University of Science and Technology
Skills you'll gain: Object Oriented Programming (OOP), C# (Programming Language), Data Structures, Software Development, Computer Programming, Programming Principles, Java, Debugging, Query Languages, Data Validation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Postman API Platform, Application Programming Interface (API), Software Testing, Restful API, Development Environment, Collaborative Software, Web Applications, JSON, Data Import/Export, Authentications
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Packaging and Labeling, Sustainable Design, Sustainable Business, Waste Minimization, Sustainable Engineering, Environmental Regulations, Corporate Sustainability, Logistics, Consumer Behaviour, Innovation, Manufacturing Processes, Materials science
Build toward a degree
Intermediate · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Tensorflow, Google Cloud Platform, Cloud Infrastructure, Hardware Architecture, Application Deployment, Infrastructure Architecture, Infrastructure As A Service (IaaS), Cloud Computing Architecture, Performance Tuning, Computer Hardware, Computer Architecture, MLOps (Machine Learning Operations), Cloud Platforms, Business Workflow Analysis, Interoperability, Artificial Intelligence, Product Demonstration, Performance Improvement, Systems Architecture, Benchmarking
Intermediate · Specialization · 1 - 3 Months

University of Michigan
Skills you'll gain: Data Ethics, Policy Analysis, Analytical Skills, Case Studies, Data Analysis, Responsible AI, Public Policies, Data Presentation, Data-Driven Decision-Making, Ethical Standards And Conduct, Data Governance, R Programming, Machine Learning, Predictive Modeling
Intermediate · Course · 1 - 4 Weeks

Universidad Nacional de Colombia
Skills you'll gain: Intellectual Property, Competitive Intelligence, Market Intelligence, Statistical Analysis, Analysis, Legal Research, Research and Design, Innovation, Technical Standard, Law, Regulation, and Compliance, Vocabulary, Databases
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Brainstorming, Root Cause Analysis, Collaborative Software, Business Analysis, Problem Management, Process Analysis, Design Thinking, Business Process Management
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Video Editing, Adobe Premiere, Post-Production, Timelines, Editing, File Management
Beginner · Course · 1 - 4 Weeks

Advancing Women in Tech
Skills you'll gain: Amazon Web Services, Cloud Computing, Amazon Elastic Compute Cloud, Amazon DynamoDB, Cloud Services, AWS Identity and Access Management (IAM), Amazon S3, AWS CloudFormation, Amazon Redshift, Databases, Innovation, Product Management, Cost Management, Business Strategy, Scalability
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Literacy, Education Software and Technology
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Regression Analysis, Microsoft Excel, Statistical Hypothesis Testing, Business Analytics, Data-Driven Decision-Making, Data Visualization, Business Analysis, Statistical Analysis, Analytics, Data Analysis, Correlation Analysis, Case Studies, Probability & Statistics, Variance Analysis, Forecasting, Data Manipulation, Quality Control
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Product Roadmaps, Workflow Management, Agile Methodology, Agile Product Development, Product Management, Business Priorities, Collaborative Software, Product Strategy, Project Design, Performance Measurement, Team Management, Business Metrics
Intermediate · Guided Project · Less Than 2 Hours