• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Technical Support

Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Popular Technical Support Courses and Certifications


  • C

    Coursera

    GenAI for Everyone

    Skills you'll gain: Generative AI, Responsible AI, Data Ethics, AI Enablement, AI powered creativity, Artificial Intelligence, Creative Problem-Solving, Critical Thinking

    4.7 stars, 278 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.7 (278) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • S

    Skillshare

    Premiere Pro Pt. 1 — Getting Started & Editing Basics

    Skills you'll gain: Video Editing, Adobe Premiere, Video Production, Post-Production, Photo/Video Production and Technology, Timelines, Editing, File Management

    4.7 stars, 27 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.7 (27) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • V

    Vanderbilt University

    Leading Innovation in Arts and Culture

    Skills you'll gain: Innovation, Initiative and Leadership, Leadership, Organizational Structure, Organizational Strategy, Culture Transformation, Creative Thinking, Ideation, Creativity, Organizational Change, Culture, Strategic Thinking, Overcoming Obstacles, Resource Allocation, Sociology, Market Dynamics

    4.3 stars, 72 reviews, Mixed, Course, 1 - 3 Months

    ★ 4.3 (72) · Mixed · Course · 1 - 3 Months

    Category: Preview
    Preview
  • M

    Microsoft

    Copilot Best Practices, Ethics and Regulatory Implications

    Skills you'll gain: Microsoft Copilot, Data Ethics, Law, Regulation, and Compliance, Responsible AI, Data Governance, Regulatory Compliance, Compliance Management, General Data Protection Regulation (GDPR), AI literacy, Information Privacy, Prompt Engineering, Regulatory Requirements, Ethical Standards And Conduct, Intellectual Property, Generative AI, Critical Thinking

    4.7 stars, 38 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.7 (38) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • C

    Coursera

    AI for Project Managers and Scrum Masters

    Skills you'll gain: Agile Project Management, Forecasting, AI Enablement, Predictive Modeling, Agile Methodology, Workflow Management, Innovation, Project Management Life Cycle, Project Management, Automation, AI Integrations, Artificial Intelligence, Digital Transformation

    4.2 stars, 160 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.2 (160) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • A

    AI CERTs

    AI in Supply Chain

    Skills you'll gain: Supply Chain Management, Supply Chain Planning, Supply Chain, Inventory Management System, Customer Demand Planning, Inventory and Warehousing, Supplier Risk Management, Supply Management, Demand Planning, Forecasting, Inventory Management, Supplier Management, Logistics, Risking, Supplier Relationship Management, AI Enablement, Decision Intelligence, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Generative AI Agents

    3.4 stars, 8 reviews, Intermediate, Course, 1 - 3 Months

    ★ 3.4 (8) · Intermediate · Course · 1 - 3 Months

    Category: Preview
    Preview
  • S

    STARWEAVER

    Change Management & Innovation Leader

    Skills you'll gain: Responsible AI, Organizational Change, AI Enablement, Operational Efficiency, Stakeholder Engagement, Technology Roadmaps, Decision Intelligence, Innovation, Digital Transformation, Google Gemini, Anthropic Claude, Business Leadership, Change Management, Business Strategy, Leadership, Generative AI, Initiative and Leadership, Organizational Skills, Communication Strategies, Communication

    3.9 stars, 34 reviews, Beginner, Specialization, 1 - 4 Weeks

    ★ 3.9 (34) · Beginner · Specialization · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • U

    University of Colorado Boulder

    The Neuroscience of Personal Excellence

    Skills you'll gain: Persistence, Personal Development, Resilience, Habit Formation, Decision Making, Self-Awareness, Problem Solving, Emotional Intelligence, Stress Management, Leadership, Neurology, Human Learning, Learning Theory, Psychology, Anatomy, Business, Physiology

    4.7 stars, 83 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.7 (83) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
    Category: Build toward a degree
    Build toward a degree
  • E

    EDUCBA

    ITIL V4 Brief Overview of Management and Practices

    Skills you'll gain: IT Service Management, Information Technology Infrastructure Library, Change Control, IT Management, Information Technology Architecture, Service Management, Security Management, Technical Services, Infrastructure Architecture, Enterprise Architecture, Risk Management Framework, IT Infrastructure, IT Security Architecture, Computing Platforms

    4.8 stars, 190 reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 4.8 (190) · Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • P

    Packt

    Foundations of IT and Core Hardware Components

    Skills you'll gain: Hardware Architecture, Data Storage, Computer Systems, Memory Management

    Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • M

    Microsoft

    The PL-900 Practice Exam

    Skills you'll gain: Microsoft Power Platform, Power BI, Microsoft Power Automate/Flow, Power Platform Architecture & Technical Design, Product Automation, Microsoft Development Tools, Business Intelligence Software, Application Development, No-Code Development, Generative AI Agents, Dashboard Creation, Systems Integration

    4.4 stars, 45 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.4 (45) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • U

    University of Illinois Urbana-Champaign

    Ubiquitous Learning and Instructional Technologies

    Skills you'll gain: Learning Management Systems, Education Software and Technology, Digital pedagogy, Instructional Strategies, Computer Science, Interactive Design, Emerging Technologies, AI Personalization, Collaborative Software, Artificial Intelligence

    4.5 stars, 82 reviews, Mixed, Course, 1 - 4 Weeks

    ★ 4.5 (82) · Mixed · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
1…156157158…538

In summary, here are 10 of our most popular technical support courses

  • GenAI for Everyone: Coursera
  • Premiere Pro Pt. 1 — Getting Started & Editing Basics: Skillshare
  • Leading Innovation in Arts and Culture: Vanderbilt University
  • Copilot Best Practices, Ethics and Regulatory Implications: Microsoft
  • AI for Project Managers and Scrum Masters: Coursera
  • AI in Supply Chain: AI CERTs
  • Change Management & Innovation Leader: STARWEAVER
  • The Neuroscience of Personal Excellence: University of Colorado Boulder
  • ITIL V4 Brief Overview of Management and Practices: EDUCBA
  • Foundations of IT and Core Hardware Components: Packt

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok