Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Amazon Web Services
Skills you'll gain: Public Cloud, Cloud Computing Architecture, Cloud Computing, Application Programming Interface (API), Cloud Services, Scalability, Cloud Platforms, Amazon Web Services, Cloud Engineering, Infrastructure As A Service (IaaS), Technical Services, Systems Administration, Solution Architecture, Security Engineering
Beginner · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Content Development and Management, Content Management, Digital Content, Target Audience, Content Strategy, Web Content, Content Management Systems, Content Performance Analysis, Digital Assets, Content Creation, Content Marketing, Content Scheduling, Governance, Audit Planning, Customer Analysis, Asset Management, Auditing
Beginner · Course · 1 - 3 Months

Skills you'll gain: Aerospace Basic Quality System Standards, Basic Electrical Systems, Engineering Practices, Electronics, Electronics Engineering, System Monitoring, Control Systems, Electronic Systems, Electronic Components, Electrical Systems, Safety Assurance, Test Equipment, Global Positioning Systems, Display Devices, Communication Systems, Engineering, Analysis, Operations
Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Strategic Thinking, Strategic Decision-Making, Complex Problem Solving, Decision Making, Contingency Planning, Analysis, Trend Analysis, Forecasting, Case Studies, Competitive Analysis, Risk Analysis, Data-Driven Decision-Making
Mixed · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Consumer Behaviour, Responsible AI, Social Impact, Business Risk Management, Decision Intelligence, Business Operations, Risk Analysis, AI literacy, Generative AI, AI Product Strategy, Socioeconomics, Environment Health And Safety, Safety Assurance, Social Sciences, Environmental Issue, Governance, Accountability, Leadership and Management
Beginner · Course · 1 - 4 Weeks

STARWEAVER
Skills you'll gain: Data Storytelling, Active Listening, Business Writing, Data Visualization, Concision, Data Presentation, Sales Presentation, Non-Verbal Communication, Sales Strategy, Sales Presentations, Customer Relationship Management (CRM) Software, Writing, Persuasive Communication, Team Collaboration, Virtual Teams, Business Communication, Technical Communication, Communication, Marketing Communications, Communication Strategies
Intermediate · Specialization · 1 - 3 Months

Coursera
Skills you'll gain: A/B Testing, Content Performance Analysis, Content Scheduling, Marketing Analytics, Business Intelligence, Performance marketing, Key Performance Indicators (KPIs), Campaign Management, Brand Marketing, Social Media Management, Customer Relationship Management (CRM) Software, Digital Marketing, Marketing Automation, Content Optimization, Email Marketing, Value Propositions, Data-Driven Marketing, Web Analytics, Brand Management, Content Strategy
Beginner · Professional Certificate · 3 - 6 Months

DeepLearning.AI
Skills you'll gain: Data Storytelling, Data Presentation, Data Visualization, Tableau Software, Dashboard, LinkedIn, Storytelling, Dashboard Creation, Interactive Data Visualization, Professional Networking, Data Visualization Software, Report Writing, Technical Communication, Power BI, Relationship Building, Stakeholder Engagement, Interviewing Skills, Job Analysis
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Sustainable Business, Sustainable Development, Corporate Sustainability, Business Planning, Product Development, Consumer Behaviour, Environmental Issue, Sustainability Reporting, Business Strategies, Enterprise Modeling, Product Design, Design Thinking, Market Research, Business Development, Communication Strategies
Build toward a degree
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Extract, Transform, Load, Data Analysis, Model Training, Data Preprocessing, Jupyter, Data Visualization, Unsupervised Learning, Applied Machine Learning, Statistical Analysis, Model Evaluation, Exploratory Data Analysis, Statistical Visualization, Machine Learning, Machine Learning Methods, Statistical Methods, Data Cleansing, Project Scoping, Business Priorities, Business Analysis, Data Manipulation
Intermediate · Professional Certificate · 3 - 6 Months

Universidad Nacional Autónoma de México
Skills you'll gain: Data Warehousing, Extract, Transform, Load, Business Intelligence, Data Mining, Big Data, Predictive Analytics, Analytics, Data Modeling, MySQL, Apache Hadoop, Data Integration, Star Schema, Unstructured Data, Database Design, SQL, Classification Algorithms
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Computer Security Incident Management, Vulnerability Assessments, Cyber Operations, Cyber Threat Intelligence, Cybersecurity, Cyber Attacks, Cyber Security Strategy, IT Security Architecture, MITRE ATT&CK Framework, Cyber Threat Hunting, Threat Detection, Cyber Security Assessment, Network Security, Security Information and Event Management (SIEM), DevSecOps, Malware Protection, Security Management, Cloud Security, Encryption, Authentications
Intermediate · Specialization · 1 - 3 Months