Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.

Simplilearn
Skills you'll gain: Search Engine Marketing, Google Ads, Marketing Analytics, Web Analytics, Google Analytics, Key Performance Indicators (KPIs), Marketing Effectiveness, Performance Measurement, Business Metrics, Marketing Budgets, Performance Metric, Performance marketing, Pay Per Click Advertising, Paid media, Marketing Strategies, Search Engine Optimization, Data-Driven Decision-Making, Marketing Automation, Digital Marketing, AI Personalization
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Game Design, Software Design Documents, Unreal Engine, Video Game Development, Virtual Environment, Conceptual Design, Interactive Design, 3D Assets, Prototyping, Design Elements And Principles, Creativity
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: PySpark, Apache Spark, Model Evaluation, MySQL, Data Pipelines, Scala Programming, Extract, Transform, Load, Logistic Regression, Customer Analysis, Apache Hadoop, Predictive Modeling, Applied Machine Learning, Data Processing, Data Persistence, Advanced Analytics, Big Data, Apache Maven, Unsupervised Learning, Apache, Python Programming
Beginner · Specialization · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: Search Engine Marketing, Pay Per Click Advertising, Marketing Analytics, Search Engine Optimization, Web Analytics, Web Analytics and SEO, Online Advertising, Model Evaluation, Digital Marketing, Apache Hadoop, Data-Driven Decision-Making, Digital Advertising, Return On Investment, A/B Testing, Machine Learning Methods, Advertising, Analytics, Social Media Strategy, Marketing Automation, Predictive Modeling
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: 3D Modeling, Autodesk Maya, Visualization (Computer Graphics), 3D Assets, Autodesk, Layout Design, Computer Graphic Techniques, Computer Graphics, Image Quality, Design Software, Design, Simulations, Design Elements And Principles
Intermediate · Specialization · 3 - 6 Months

KodeKloud
Skills you'll gain: Kubernetes, Microservices, Containerization, Cloud-Native Computing, Docker (Software), DevOps, Application Deployment, Cloud Computing Architecture, YAML, Virtual Networking, Scalability, Command-Line Interface
Beginner · Course · 1 - 3 Months

Arizona State University
Skills you'll gain: Curiosity, Lean Methodologies, Design Thinking, Entrepreneurship, Commercialization, Innovation, Problem Solving, Customer Analysis, Presentations, Creative Thinking, Target Audience, Brainstorming, Customer Insights, Market Opportunities, Team Oriented, Ideation, Market Research, Solution Design, Business Research, Complex Problem Solving
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Hugging Face, Prompt Engineering, Retrieval-Augmented Generation, LLM Application, Model Evaluation, Responsible AI, Large Language Modeling, Model Deployment, Generative AI, Generative Adversarial Networks (GANs), Application Deployment, Application Development, Technical Management, OpenAI API, Data Ethics, AI Enablement, Trend Analysis, Real Time Data, Business Strategy, Python Programming
Intermediate · Specialization · 1 - 3 Months

Skillshare
Skills you'll gain: Constructive Feedback, Sales Presentation, Client Services, Data Storage, Video Editing, Social Media, Style Guides, Rapport Building, Active Listening, Social Media Marketing, File Management, Customer Relationship Building, Cloud Storage, Expectation Management, Data Management, Instagram, Relationship Management, Post-Production, Storyboarding, Self-Motivation
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: ChatGPT, Data Analysis, OpenAI, Data-Driven Decision-Making, AI Enablement, Generative AI, Analytics, Content Creation, Prompt Engineering, Content Strategy, Artificial Intelligence, Business Intelligence, Customer Support, Customer experience improvement, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Electrical Systems, Automation Engineering, Hydraulics, Control Systems, Mechanical Engineering, Real Time Data, Internet Of Things, Automation, Industrial Engineering, Robotics, Hardware Troubleshooting, Equipment Design, Manufacturing Processes, Production Process, Emerging Technologies, Manufacturing Operations
Intermediate · Course · 1 - 4 Weeks

École Polytechnique
Skills you'll gain: Digital Transformation, Business Transformation, Technology Strategies, Business Technologies, E-Commerce, Business Management, Innovation, Business, Customer Acquisition Management, Data Management, Marketing Strategies, Data-Driven Decision-Making, Scalability, Customer experience strategy (CX), Presentations
Mixed · Course · 1 - 4 Weeks