Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

University of Illinois Urbana-Champaign
Skills you'll gain: Learning Management Systems, Education Software and Technology, Digital pedagogy, Instructional Strategies, Computer Science, Interactive Design, Emerging Technologies, AI Personalization, Collaborative Software, Artificial Intelligence
★ 4.5 (82) · Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Slack (Software), Productivity Software, Collaborative Software, Internal Communications, Team Building, Corporate Communications, Organizational Skills, Business Communication, Team Management, Communication Strategies, Resource Management
★ 4.5 (83) · Beginner · Guided Project · Less Than 2 Hours

L&T EduTech
Skills you'll gain: Construction Inspection, Structural Analysis, Structural Engineering, Building Design, Construction, Engineering Plans And Specifications, Building Codes, Building Services Engineering, Architecture and Construction, Industrial Design, Shop Drawing, Architectural Engineering, Construction Engineering, Architectural Design, Engineering Drawings, Computer-Aided Design, Failure Analysis, Technical Drawing, Design Specifications, Engineering Analysis
★ 4.9 (55) · Advanced · Specialization · 3 - 6 Months

Skills you'll gain: SAP Signavio, Business Process Modeling, Process Modeling, Performance Measurement, Process Analysis, Process Design, Business Process, Process Mapping, Performance Metric, Process Improvement, Gap Analysis, Process Improvement and Optimization, Performance Analysis, Process Flow Diagrams, SAP Analytics Cloud, Business Workflow Analysis, Process Optimization, Dashboard, Data Visualization, Root Cause Analysis
★ 4.7 (28) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Software Architecture, Functional Requirement, Requirements Analysis, Internet Of Things, Software Design Patterns, Systems Architecture, User Requirements Documents, Android Development, Application Frameworks, Maintainability, Interoperability
★ 4.3 (250) · Mixed · Course · 1 - 3 Months

Technical University of Munich (TUM)
Skills you'll gain: Prompt Engineering, Amazon Bedrock, MLOps (Machine Learning Operations), Product Improvement, Innovation, Solution Design, Model Training, Generative AI, Ideation, Amazon Web Services, Lean Methodologies, Model Evaluation, Process Improvement, Human Centered Design, Product Development, New Product Development, Machine Learning Methods, Machine Learning, User Research, Risk Management
★ 4.6 (54) · Beginner · Course · 1 - 3 Months

SkillUp
Skills you'll gain: Performance Review, Occupational Safety and Health Administration (OSHA), Diversity and Inclusion, Constructive Feedback, Workplace inclusivity, Interviewing Skills, Ethical Standards And Conduct, Responsible AI, Optimism, Business Ethics, Labor Compliance, People Management, Compliance Training, Law, Regulation, and Compliance, AI literacy, Conflict Management, Human Resources, Healthcare Ethics, Regulation and Legal Compliance, Culture
★ 4.7 (59) · Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Computer-Aided Design, AutoCAD, Design Software, Drafting and Engineering Design, Product Design, Product Development, Technical Drawing, Design
★ 4.5 (171) · Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Generative AI Agents, LangChain, LLM Application, AI Orchestration, Agentic systems, Agentic Workflows, Development Environment, Generative AI, Model Evaluation, Artificial Intelligence, AI literacy, Scalability, Performance Tuning, Model Optimization, Design
★ 4.6 (160) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Responsible AI, Business Analysis, Data-Driven Decision-Making, Process Modeling, Data Analysis, Business Workflow Analysis, AI Integrations, Data Storytelling, Artificial Intelligence, Business Process Automation, Generative AI, Stakeholder Communications, Business Requirements, Requirements Elicitation, Requirements Analysis, Workflow Management, Process Optimization
★ 4.8 (72) · Intermediate · Course · 1 - 4 Weeks

Universidad Nacional Autónoma de México
Skills you'll gain: Music Theory, Music, Post-Production, Open Source Technology, Media Production, Musical Composition, Music History, Aesthetics, Multimedia, Collaborative Software, Digital Publishing, Creativity, Editing, Content Creation, Computer Programming Tools, Computer Networking
★ 4.8 (237) · Beginner · Specialization · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Energy and Utilities, Sustainable Technologies, Electric Power Systems, Project Finance, Market Dynamics, Financial Systems, Climate Change Mitigation, Emerging Technologies, Forecasting, Market Trend, Market Opportunities, Cost Reduction
★ 4.8 (281) · Beginner · Course · 1 - 3 Months