Small business courses can help you learn financial management, marketing strategies, customer service techniques, and operational efficiency. You can build skills in budgeting, social media marketing, and effective communication with clients and suppliers. Many courses introduce tools like QuickBooks for accounting, Canva for marketing materials, and CRM software for managing customer relationships, showing how these skills can streamline operations and enhance business growth.

Arizona State University
Skills you'll gain: Creative Thinking, Creative Problem-Solving, Brainstorming, Curiosity, Creativity, Problem Solving, Independent Thinking, Design Thinking, Innovation, Cognitive flexibility, Collaboration, Discussion Facilitation
Beginner · Course · 1 - 4 Weeks

The Expert Academy
Skills you'll gain: Service Recovery, B2B Sales, Account Management, Consultative Approaches, Account Strategy, Negotiation, Customer experience strategy (CX), Journey Mapping, Loyalty Programs, Customer Relationship Building, Customer Insights, Sales, Customer Retention, Emotional Intelligence, Sales Strategy, Customer experience improvement, Relationship Management, Selling Techniques, Value Propositions, Stakeholder Management
Intermediate · Specialization · 3 - 6 Months
Universidade de São Paulo
Skills you'll gain: Lead Generation, Sales Presentation, Selling Techniques, B2B Sales, Customer Analysis, General Sales Practices, Customer Insights, Sales Process, Sales Strategy, Sales, Customer Retention, Target Audience, Customer Success Management, Prospecting and Qualification, Marketing, Inside Sales, Customer Relationship Building, Marketing Strategies, Marketing Strategy and Techniques, Persona Development
★ 4.8 (452) · Beginner · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Fundraising, Grant Writing, Fundraising and Crowdsourcing, Prospecting and Qualification, Proposal Development, Philanthropy, Proposal Writing, Gift Accounting, Campaign Planning, Business Writing, Ethical Standards And Conduct, Relationship Management, Goal Setting
★ 4.7 (337) · Beginner · Course · 1 - 4 Weeks

John Wiley & Sons
Skills you'll gain: Responsible AI, AI Personalization, Data Ethics, Data-Driven Marketing, Marketing Automation, MarTech, Marketing Operations, Marketing, Personalized Campaigns, Marketing Strategies, Marketing Analytics, Marketing Effectiveness, Generative AI, Marketing Planning, Machine Learning, Artificial Intelligence, Performance marketing, Customer Engagement, Data Analysis, Web Analytics and SEO
Beginner · Course · 3 - 6 Months
Madecraft
Skills you'll gain: Professional Networking, Productivity, Time Management, Social Media Strategy, Relationship Building, Social Media, Growth Mindedness, Resilience, Negotiation, LinkedIn, Customer Relationship Management, Social Media Marketing, Positivity, Employee Engagement, Sales Prospecting, Prioritization, Overcoming Obstacles, Empowerment, Professional Development, Personal Development
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Risk Mitigation, People Analytics, Project Planning, Risk Analysis, Project Risk Management, Dashboard Creation, Data Import/Export, Human Resources Software, HR Tech, Project Coordination, Risk Management, Data Manipulation, Data Wrangling, Data Processing, Workforce Planning, Milestones (Project Management), Timelines, Data Preprocessing, Data Pipelines, Information Technology
Advanced · Course · 1 - 3 Months

Skills you'll gain: Management Accounting, Budgeting, Cost Accounting, Operating Budget, Accounting Systems, Cost Control, Financial Accounting, Accounting, Profit and Loss (P&L) Management, Tax Management, Intercompany Accounting, Performance Measurement, Financial Analysis, Income Statement, Accountability Frameworks, Accountability, Operational Analysis, Price Negotiation, Return On Investment, Market Dynamics
Mixed · Course · 1 - 3 Months

Skills you'll gain: Customer Analysis, Data-Driven Marketing, Service Design, Financial Inclusion, Regulatory Compliance, Consumer Behaviour, Banking, Banking Services, Digital Media Strategy, Customer Insights, Retail Banking, Regulatory Requirements, Marketing Psychology, Digital Marketing, Marketing Analytics, Strategic Marketing, Business Modeling, Compliance Management, Digital Analysis, Marketing
★ 5 (11) · Mixed · Course · 1 - 3 Months

Skills you'll gain: Derivatives, Financial Trading, International Finance, Export Control, Bank Regulations, Commercial Banking, Banking, Banking Services, Credit Risk, Financial Market, Payment Systems, Financial Systems, Securities (Finance), Shipping and Receiving, Payment Processing and Collection, Billing & Invoicing, Finance, Risk Management, Contract Compliance, Risk Mitigation
Mixed · Course · 1 - 3 Months

Coursera
Skills you'll gain: Employee Engagement, Employee Surveys, People Analytics, Data Storytelling, Data Literacy, AI literacy, Stakeholder Engagement, Report Writing, Human Resource Strategy, Data-Driven Decision-Making, Surveys, Prompt Engineering, Data Analysis, Benchmarking, ChatGPT, AI Workflows, Decision Making, Prioritization
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Google Analytics, Email Marketing, Data-Driven Marketing, Marketing Analytics, Web Analytics, Conversion Funnel Analysis, Marketing Effectiveness, Campaign Management, Performance Reporting, Goal Setting, Return On Investment
Beginner · Course · 1 - 4 Weeks