University of Illinois Urbana-Champaign
Skills you'll gain: Leadership and Management, Business Leadership, Organizational Leadership, Decision Making, Emotional Intelligence, Ethical Standards And Conduct, Business Ethics, Leadership, Trustworthiness, Empathy & Emotional Intelligence, Leadership Development, Team Building, Waterfall Methodology, Project Management, Project Management Life Cycle, Self-Awareness, Project Scoping, Business Communication
★ 4.8 (157) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Time Series Analysis and Forecasting, Financial Forecasting, Forecasting, Trend Analysis, Advanced Analytics, Predictive Modeling, Predictive Analytics, Data-Driven Decision-Making, Business Analytics, Supervised Learning, Business Metrics, Market Data, Generative AI, Financial Management, Strategic Decision-Making, Market Intelligence, Statistical Analysis, Model Evaluation, Data Storytelling, Applied Machine Learning
★ 4.1 (64) · Intermediate · Specialization · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Talent Recruitment, Interviewing Skills, Full Cycle Recruitment, Recruitment, Recruitment Strategies, Talent Acquisition, Human Resources Management and Planning, Human Resources, Talent Management, Human Resource Strategy, Executive Recruitment, Employee Onboarding, Workforce Planning, Employee Retention, Diversity and Inclusion, New Hire Orientations, Diversity Equity and Inclusion Initiatives, Job Analysis, Human Resources Information System (HRIS), Leadership
★ 4.7 (180) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer experience improvement, User Feedback, Customer Service, Customer experience strategy (CX), Customer Engagement, Customer Insights, Customer Analysis, Communication, Product Improvement, Continuous Improvement Process, Service Improvement, Data Collection, Surveys, Case Studies, Culture Transformation
★ 4.7 (157) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Sales Pipelines, Closing (Sales), Customer Retention, Sales Process, Lead Generation, Sales Strategy, Customer Relationship Management (CRM) Software, Sales, Sales Management, Customer Relationship Building, Customer Engagement
★ 4.7 (34) · Beginner · Course · 1 - 4 Weeks
Northeastern University
Skills you'll gain: Journey Mapping, Decision Support Systems, Business Solutions, AI Product Strategy, Predictive Analytics, Data-Driven Decision-Making, Artificial Intelligence and Machine Learning (AI/ML), Analytics, Predictive Modeling, Customer Analysis, AI Integrations, Applied Machine Learning, Healthcare Industry Knowledge, Artificial Intelligence, Machine Learning, Machine Learning Algorithms, Model Evaluation
★ 4.4 (84) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Business Continuity Planning, Continuous Monitoring, Business Continuity, Security Management, ISO/IEC 27001, Security Controls, Threat Management, Information Systems Security, Risk Management, Law, Regulation, and Compliance, Risk Analysis, Risk Management Framework, Security Strategy, Business Risk Management, Cyber Risk, Regulation and Legal Compliance, Cyber Governance, Threat Modeling, Governance Risk Management and Compliance, NIST 800-53
★ 4.8 (76) · Beginner · Course · 1 - 4 Weeks

Politecnico di Milano
Skills you'll gain: Data Strategy, Business Modeling, Data Ethics, Data Sharing, Innovation, Customer Data Management, Augmented and Virtual Reality (AR/VR), Market Opportunities, Data Governance, Systems Thinking, Technology Strategies, Data Management, Data-Driven Decision-Making, Product Development, Virtual Reality, Data-Driven Marketing, Entrepreneurship, Strategic Thinking, Digital Transformation, Business Transformation
★ 4.8 (109) · Beginner · Specialization · 3 - 6 Months

Universitat Autònoma de Barcelona
Skills you'll gain: Service Design, Hospitality, Hospitality Management, Customer Insights, Customer experience improvement, Service Management, Sustainable Business, Sustainable Development, Corporate Sustainability, Consumer Behaviour, Language Interpretation, Translation, and Studies, Sustainability Standards, Strategic Marketing, Marketing, Communication
★ 4.7 (45) · Intermediate · Course · 1 - 3 Months

Alfaisal University | KLD
Skills you'll gain: Customer Service, Customer Relationship Building, Customer Inquiries, Customer and Client Support, Client Services, Customer Complaint Resolution, Customer Support, Customer Relationship Management, Customer Retention, Customer Engagement, Customer experience strategy (CX), Business Planning, Communication Strategies, Communication
★ 4.8 (255) · Beginner · Course · 1 - 4 Weeks
Fractal Analytics
Skills you'll gain: Prompt Engineering, Responsible AI, Generative AI, AI Security, Management Consulting, Business Consulting, Consulting, AI Enablement, Technical Consulting, Quality Assurance, Market Intelligence, Market Research, Automation
★ 4.3 (34) · Intermediate · Course · 1 - 4 Weeks

University of Alberta
Skills you'll gain: Diversity Equity and Inclusion Initiatives, Conflict Management, Safety Culture, Team Leadership, Workplace inclusivity, Diversity Training, Stress Management, Organizational Leadership, Diversity and Inclusion, People Management, Rapport Building, Leadership, Diversity Awareness, Leadership and Management, Mental Health, Emotional Intelligence, Employee Engagement, Empathy, Resilience, Communication
★ 4.9 (57) · Beginner · Specialization · 3 - 6 Months