Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.
University of California, Irvine
Skills you'll gain: Blockchain, FinTech, Cryptography, Distributed Computing, Transaction Processing, Payment Systems, Cryptographic Protocols, Emerging Technologies, Digital Assets, Digital Transformation, Software Architecture, Data Integrity, Network Analysis
★ 4.2 (180) · Beginner · Course · 1 - 4 Weeks

MedCerts
Skills you'll gain: Sterilization, Medication Therapy Management, Medical Privacy, Pharmacology, Asepsis, Pharmacy, Pharmacy Operations, Drug Interaction, Medication Administration, Pharmaceuticals, Pharmacist Assistance, Basic Life Support (BLS) Certification, Patient Communication, Patient Education And Counseling, Intravenous Therapy, Healthcare Ethics, Medication Dispensation, Sterile Procedure, Health Care Procedure and Regulation, Patient-centered Care
★ 4.9 (76) · Intermediate · Specialization · 1 - 3 Months

University of Glasgow
Skills you'll gain: AI literacy, Responsible AI, Data Ethics, digital literacy, Generative AI, Artificial Intelligence, Ethical Standards And Conduct, Research, Human Computer Interaction, Intellectual Property
★ 4.5 (30) · Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Model Based Systems Engineering, Failure Analysis, Systems Engineering, Requirements Management, Scope Management, Design Reviews, Engineering Management, Change Control, Program Management, Engineering Change Order, Cost Management, Requirements Analysis, Contract Management, Root Cause Analysis, Test Engineering, Risk Mitigation, Systems Design, Systems Thinking, Organizational Leadership, Risk Management
★ 4.8 (174) · Beginner · Specialization · 3 - 6 Months

University of Colorado Boulder
Skills you'll gain: Self-Awareness, Personal Development, Engineering Management, Leadership Development, Curiosity, Leadership, Cognitive flexibility, Growth Mindedness, Decision Making, Social Skills, Time Management, Prioritization
★ 4.8 (78) · Beginner · Course · 1 - 3 Months

University at Buffalo
Skills you'll gain: Building Design, Sustainable Technologies, Environmental Issue, Sustainable Development, Energy and Utilities, Sustainable Design, Sustainable Architecture, Sustainable Engineering, Sustainability Standards, Building Codes, Materials science, Workforce Planning, Gap Analysis, Workforce Development, Climate Change Mitigation, Training Programs, Emerging Technologies, Semiconductors
★ 4.7 (234) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Data Analysis Expressions (DAX), Power BI, Data Modeling, Interactive Data Visualization, Azure Synapse Analytics, Database Design, Enterprise Architecture, Business Reporting, Microsoft Azure, Business Intelligence, Enterprise Security, Data Lakes, Data Governance, Solution Architecture, Data Management, Performance Analysis, Analytics, Governance, Regulation and Legal Compliance, Automation
★ 2.8 (13) · Intermediate · Professional Certificate · 3 - 6 Months

Stanford Online
Skills you'll gain: Philanthropy, Resource Utilization, Social Impact, Program Evaluation, Lifelong Learning, Collaboration, Strategic Decision-Making, Decision Making, Planning, Entrepreneurship, Research
★ 4.6 (218) · Mixed · Course · 1 - 3 Months

Cisco Learning and Certifications
Skills you'll gain: Network Security, Network Architecture, Network Protocols, Network Performance Management, Network Monitoring, Role-Based Access Control (RBAC), Network Troubleshooting, Network Administration, OSI Models, Network Planning And Design, Virtual Local Area Network (VLAN), Cybersecurity, Routing Protocols, Computer Networking, Firewall, Network Routing, Network Analysis, IT Infrastructure, Cloud Computing, Automation
★ 4.8 (37) · Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Microsoft Azure, Cloud Services, Cloud Platforms, Cloud Computing, Cloud Deployment, Cloud Storage, Cloud Security, Computing Platforms, Cloud Management
★ 4.9 (56) · Beginner · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Network Troubleshooting, Network Administration, Network Security, Network Architecture, TCP/IP, Network Routers, Computer Networking, Network Routing, Virtual Local Area Network (VLAN), Dynamic Host Configuration Protocol (DHCP), Wireless Networks, Local Area Networks, Network Switches, Networking Hardware, Network Infrastructure, IT Automation, Network Protocols, Routing Protocols, Hardware Troubleshooting, Network Model
★ 4.1 (20) · Beginner · Specialization · 1 - 3 Months

Dartmouth College
Skills you'll gain: Computer Programming Tools, C (Programming Language), Programming Principles, Embedded Systems, Software Development Tools, Computer Engineering, Algorithms, Data Structures, Computer Programming, Computational Logic
★ 4.7 (109) · Beginner · Course · 1 - 3 Months