Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Johns Hopkins University
Skills you'll gain: Hardware Design, Electronic Hardware, Schematic Diagrams, Computer-Aided Design, Mechanical Design, Wiring Diagram, Electrical Engineering, 3D Modeling, Electronics, Electronic Components, Simulations, Design Specifications, Open Source Technology
Beginner · Course · 1 - 4 Weeks

28DIGITAL
Skills you'll gain: Model Evaluation, Data Ethics, Systems Design, System Requirements, Responsible AI, Machine Learning Algorithms, Innovation, Algorithms, Data Preprocessing, Predictive Modeling, Data-Driven Decision-Making, Applied Machine Learning
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Google Ads, Keyword Research, Advertising Campaigns, Pay Per Click Advertising, Online Advertising, Campaign Management, Digital Advertising, Search Engine Marketing, Performance marketing
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: LangChain, Prompt Engineering, Large Language Modeling, Retrieval-Augmented Generation, Vector Databases, Tool Calling, Embeddings, OpenAI API, ChatGPT, Google Gemini, Agentic Workflows
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Supply Chain Management, Supply Chain Planning, Inventory Management System, Supply Chain Systems, Forecasting, Customer Demand Planning, AI Enablement, Supplier Management, Risk Mitigation, Transportation, Supply Chain, and Logistics, Automation, Risk Management, Operational Efficiency
Beginner · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Application Security, Secure Coding, Vulnerability Assessments, Security Software, Security Testing, Cybersecurity, Collaborative Software, Threat Modeling, Debugging, Systems Design
Intermediate · Course · 1 - 4 Weeks
Google Cloud
Skills you'll gain: Presentations, Google Workspace, Sales Presentations, Product Demonstration, Collaborative Software, Constructive Feedback, Data Sharing, Data Visualization, Version Control, File Management, Multimedia, Editing
Beginner · Course · 1 - 3 Months

H2O.ai
Skills you'll gain: Large Language Modeling, Model Evaluation, Collaborative Software, Artificial Neural Networks, Deep Learning, Artificial Intelligence and Machine Learning (AI/ML), Generative AI, LLM Application, Data Preprocessing, Prompt Engineering, Generative Model Architectures, Training Programs, Data Validation, Data Cleansing, Natural Language Processing, Applied Machine Learning, Transfer Learning, Verification And Validation, Data Quality, AI Workflows
Intermediate · Specialization · 3 - 6 Months

Columbia University
Skills you'll gain: Image Analysis, Computer Graphics, 3D Modeling, Virtual Reality, Computer Vision, Visualization (Computer Graphics), Mathematical Modeling, Linear Algebra
Beginner · Course · 1 - 3 Months

Skills you'll gain: AI Product Strategy, Backlogs, Agile Product Development, Product Roadmaps, Product Strategy, Sprint Planning, Product Management, User Story, Product Lifecycle Management, Product Requirements, Scaled Agile Framework, Lean Methodologies, Prioritization, Business Priorities, Release Management
Intermediate · Course · 1 - 4 Weeks

University of California San Diego
Skills you'll gain: Technical Communication, Software Design Documents, Technical Documentation, System Design and Implementation, Internet Of Things, Technical Writing, Mobile Development, Test Case, Software Testing, Software Development, Embedded Systems, Software Technical Review, Conceptual Design, Systems Integration
Mixed · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Looker (Software), Collaborative Software, User Accounts, Data Visualization, Data Storytelling, Business Reporting, Database Administration, Data Management, Customer Support, Data Sharing, Role-Based Access Control (RBAC), Scheduling, Technical Support, Auditing
Intermediate · Course · 1 - 3 Months