
Skills you'll gain: Critical Thinking, Critical Thinking and Problem Solving, Deductive Reasoning, Decision Making, Problem Solving, Analytical Skills, Positivity, Open Mindset
Beginner · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Active Listening, Customer Service, Client Support, Customer Retention, Customer and Client Support, Customer Support, Empathy, Surveys, Customer experience improvement, Non-Verbal Communication, Market Research, Survey Creation, Brand Loyalty, Verbal Communication Skills, Customer Relationship Building, Customer Inquiries, Emotional Intelligence, Communication Strategies, Professional Development, Competitive Analysis
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Hardware Troubleshooting, Customer Service, Network Troubleshooting, Customer Relationship Building, Computer Security Incident Management, Incident Response, Continuous Improvement Process, Customer Inquiries, Cybersecurity, Process Improvement, Client Services, Incident Management, Quality Improvement, Performance Metric, Operating Systems, Computer Hardware, Technical Support, Operating System Administration, Technical Support and Services, Digital Transformation
Beginner · Professional Certificate · 3 - 6 Months

Fundação Instituto de Administração
Skills you'll gain: Sales Management, Sales Strategy, Customer Engagement, Sales Process, Sales, Sales Training, Selling Techniques, Sales Support, General Sales Practices, Account Management, Communication, Negotiation
Intermediate · Course · 1 - 4 Weeks

University of Lausanne
Skills you'll gain: Business Ethics, Decision Making, Ethical Standards And Conduct, Social Sciences, Business Management, Research, Sociology, Compliance Management, Psychology, Case Studies, Mindfulness
Beginner · Course · 1 - 3 Months

Dartmouth College
Skills you'll gain: Decision Making, Self-Awareness, Emotional Intelligence, Critical Thinking, Behavioral Economics, Problem Solving, Leadership Development, Analysis, Goal Setting, Strategic Leadership, Business Strategy, Overcoming Obstacles, Mitigation
Beginner · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Data Warehousing, SQL, Data Governance, Data Integration, Data Management, Business Intelligence, Oracle Databases, Analytics, PostgreSQL, Data Mining, Big Data, Relational Databases, Database Management Systems, Query Languages, Business Analytics, Data Architecture, Analytical Skills, Data Storage Technologies
Mixed · Course · 1 - 3 Months

Tecnológico de Monterrey
Skills you'll gain: Critical Thinking, Critical Thinking and Problem Solving, Independent Thinking, Business Ethics, Strategic Thinking, Decision Making, Analytical Skills, Problem Solving, Strategic Decision-Making, Ethical Standards And Conduct, Cognitive flexibility, Analysis, Self-Awareness, Open Mindset
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Desktop Support, Operating Systems, Operating System Administration, Help Desk Support, Technical Support, End User Training and Support, System Support, Computer Systems, System Software, Technical Support and Services, Unix, Remote Access Systems, Debugging, Computing Platforms, Issue Tracking, Microsoft Windows, Performance Tuning, Ubuntu, Software Installation, Patch Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Google Sheets, Data-Driven Decision-Making, Workforce Management, Google Workspace, Data Maintenance, Data Store, Data Analysis, Business Operations, Resource Allocation, Spreadsheet Software, Automation, Management Reporting, Workflow Management, Operations, Data Management
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Hardware Troubleshooting, Desktop Support, Computer Hardware, Digital Transformation, Network Troubleshooting, Technical Support, System Support, Help Desk Support, Technical Support and Services, Networking Hardware, Servers, Network Security, Network Infrastructure, Server Administration, Data Security, Hardware Architecture, System Configuration, IT Infrastructure, Peripheral Devices, Data Storage Technologies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Technical Support, Technical Support and Services, Customer Service, Product Support, End User Training and Support, Customer Relationship Building, Technical Communication, Business Communication
Beginner · Course · 1 - 4 Weeks