
Skills you'll gain: Patient Education And Counseling, Patient Coordination, Law, Regulation, and Compliance, Educational Materials, Needs Assessment, Decision Making
Beginner · Course · 1 - 3 Months

Skills you'll gain: Interactive Learning, Education Software and Technology, End User Training and Support
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Hardware Troubleshooting, Customer Service, Network Troubleshooting, Customer Relationship Building, Incident Response, Technical Support and Services, Continuous Improvement Process, Cybersecurity, Process Improvement, Incident Management, Quality Improvement, Performance Metric, Desktop Support, Operating Systems, Service Improvement, Computer Hardware, Cyber Attacks, Technical Support, Operating System Administration, Customer Support
Beginner · Professional Certificate · 3 - 6 Months

Tecnológico de Monterrey
Skills you'll gain: Critical Thinking, Critical Thinking and Problem Solving, Independent Thinking, Business Ethics, Strategic Thinking, Decision Making, Analytical Skills, Problem Solving, Strategic Decision-Making, Ethical Standards And Conduct, Analysis, Self-Awareness, Open Mindset
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Responsible AI, Generative AI, AI literacy, Google Cloud Platform, System Support, Data Ethics, Model Evaluation, Strategic Planning
Intermediate · Course · 1 - 4 Weeks

Knowledge Accelerators
Skills you'll gain: Customer Service, Problem Solving, Customer Support, Telephone Skills, Greeting Customers, Service Level, Client Support, Help Desk Support, Operations Support Systems, Customer and Client Support, Service Management, Personal Attributes, Critical Thinking and Problem Solving, Technical Support and Services, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management
Beginner · Course · 1 - 3 Months

Amazon Web Services
Skills you'll gain: Amazon Web Services, Cloud Infrastructure, Network Troubleshooting, Technical Consulting, Amazon S3, Cloud Solutions, Cloud Computing, Cloud Management, Technical Support, AWS Identity and Access Management (IAM), Amazon Elastic Compute Cloud, Scenario Testing, System Support, Virtual Networking, Customer Support, Cloud Storage, Cloud-Based Integration, Security Controls, Database Management
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Command-Line Interface, Network Troubleshooting, Linux Commands, Linux, Linux Servers, Technical Support and Services, Linux Administration, Technical Support, Network Infrastructure, Amazon Web Services, File Management, Remote Access Systems, Network Protocols, Network Security, Operating Systems, Package and Software Management, System Configuration, DevOps, Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Infrastructure as Code (IaC), Amazon Web Services, AWS Identity and Access Management (IAM), Data Integration, IT Automation, Cloud Security, Billing, Billing Systems, Expense Management, Cloud-Based Integration, Security Controls, Cost Management, Cloud Solutions, Technical Support, Cloud Services, Technical Support and Services, Regulatory Compliance, Cloud Standards, System Support, Network Troubleshooting
Intermediate · Course · 1 - 4 Weeks

University of Cambridge
Skills you'll gain: Human Development, Psychology, Neurology, Decision Intelligence, Psychiatry, Mental and Behavioral Health Specialties, Child Development, Mental Health Diseases and Disorders, Anatomy, Physiology, Biology
Mixed · Course · 1 - 3 Months

Skills you'll gain: Negotiation, Trustworthiness, Influencing, Stakeholder Engagement, Leadership and Management, Stakeholder Management, Analytical Skills, Analysis, Leadership, Cooperation, Supervision, Conflict Management, Collaboration, Team Leadership, Communication, Critical Thinking, Team Collaboration, Case Studies, Decision Making, Relationship Building
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Technical Support, Technical Support and Services, Customer Support, Customer Service, Product Support, Technical Communication, Business Communication
Beginner · Course · 1 - 4 Weeks