Network support courses can help you learn troubleshooting techniques, network configuration, security protocols, and performance monitoring. You can build skills in diagnosing connectivity issues, managing network devices, and implementing security measures. Many courses introduce tools like Wireshark for packet analysis, Cisco Packet Tracer for simulation, and various network management software, allowing you to practice real-world applications of your skills.

University of Pennsylvania
Skills you'll gain: Social Network Analysis, Network Analysis, Social Sciences, Sociology, Social Impact, Systems Thinking, Simulations, Culture, Graph Theory, Complex Problem Solving, Innovation
Beginner · Course · 1 - 3 Months

University of California, Davis
Skills you'll gain: Fundraising, Fundraising and Crowdsourcing, Campaign Management, Promotions and Campaigns, Direct Marketing, Advertising Mail, Campaign Planning, Data-Driven Marketing, Target Audience, Email Marketing, Telemarketing, Events and Conferences, Event Planning, Relationship Building, Customer Engagement, Cross-Channel Marketing, Prospecting and Qualification, Telephone Skills, Communication Strategies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Excel, Data Validation, Customer Data Management, Excel Formulas, Microsoft 365, Customer Relationship Management, Customer Support, Spreadsheet Software, Customer Service, Data Security, Data Management, Data Integrity, Invoicing, User Accounts, Editing
Beginner · Guided Project · Less Than 2 Hours
University of Michigan
Skills you'll gain: Network Analysis, Social Network Analysis, Network Model, Graph Theory, Data Analysis, Analysis, Predictive Analytics, Predictive Modeling, Python Programming, Algorithms
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Cyber Threat Intelligence, MITRE ATT&CK Framework, Hardening, Cyber Threat Hunting, Operating System Administration, Threat Modeling, Exploitation techniques, Linux Commands, Intrusion Detection and Prevention, Cyber Operations, Linux, Cybersecurity, Cyber Security Strategy, Network Security, Network Monitoring, Operating Systems, Cyber Attacks, Cyber Engineering, Network Administration, Security Awareness
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Knowledge of Apple Software, User Accounts, Knowledge of Apple Hardware, User Provisioning, Identity and Access Management, AI literacy, Wireless Networks, Authentications, Key Management, Data Sharing
Intermediate · Course · 3 - 6 Months

University of California San Diego
Skills you'll gain: Social Network Analysis, Network Analysis, Peer Review, Graph Theory, Technical Communication, Data Structures, Data Presentation, Algorithms, Analysis
Mixed · Course · 1 - 3 Months

University of Cape Town
Skills you'll gain: Disabilities, Visual Impairment Education, Developmental Disabilities, Special Education, Education and Training, Instructional Strategies, Student Support and Services, Teaching, Social Justice, Pedagogy, Differentiated Instruction, Instructional Design, Diversity Equity and Inclusion Initiatives, Diversity Awareness, Curriculum Development, Working With Children, Child Welfare
Beginner · Course · 1 - 3 Months

Alex Genadinik
Skills you'll gain: Customer Service, Client Support, Customer and Client Support, Customer Support, Client Services, Customer Retention, Customer Relationship Building, Social Media Management, Customer Inquiries, Customer Engagement, Service Management, Customer experience improvement, Customer Complaint Resolution, Personalized Service, Service Recovery, Active Listening
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Security Software, Software Installation, Virtual Machines
Beginner · Course · 1 - 3 Months

Total Seminars
Skills you'll gain: Network Monitoring, Network Troubleshooting, Network Performance Management, Dynamic Host Configuration Protocol (DHCP), Network Protocols, Network Security, TCP/IP, Authentications, Identity and Access Management, Security Controls, Network Administration, Network Infrastructure, Email Security, Firewall, Cryptographic Protocols, File Transfer Protocol (FTP), Network Engineering, Single Sign-On (SSO), Network Model, Network Analysis
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Infrastructure as Code (IaC), Amazon Web Services, AWS Identity and Access Management (IAM), Data Integration, IT Automation, Cloud Security, Billing, Billing Systems, Expense Management, Cloud-Based Integration, Security Controls, Cost Management, Cloud Solutions, Technical Support, Cloud Services, Technical Support and Services, Regulatory Compliance, Cloud Standards, System Support, Network Troubleshooting
Intermediate · Course · 1 - 4 Weeks