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Customer Success Courses

Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.


Popular Customer Success Courses and Certifications


  • Status: Free Trial
    Free Trial
    U

    University of Maryland, College Park

    Lean Product Portfolio Management

    Skills you'll gain: Product Lifecycle Management, Enterprise Architecture, AI Product Strategy, Product Management, Responsible AI, Innovation, New Product Development, Product Strategy, User Research, Scalability, Design Thinking, Lean Methodologies, Project Portfolio Management, Agile Product Development, Governance, Product Development, Product Roadmaps, User Centered Design, Resource Management, Brand Management

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    S

    SkillUp

    Scrum Master Capstone

    Skills you'll gain: User Story, Sprint Retrospectives, Sprint Planning, Backlogs, Project Risk Management, Agile Project Management, Agile Methodology, Stakeholder Engagement, Stakeholder Management, Kanban Principles, Project Documentation, Portfolio Management, Product Improvement, Project Planning, Performance Analysis, Team Building, Estimation

    4.8
    Rating, 4.8 out of 5 stars
    ·
    47 reviews

    Advanced · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    O

    O.P. Jindal Global University

    Machine Learning for Marketing

    Skills you'll gain: Marketing Analytics, Anomaly Detection, Digital Marketing, Web Analytics, Digital Advertising, Dimensionality Reduction, Unsupervised Learning, Customer Analysis, Search Engine Marketing, Supervised Learning, Online Advertising, Customer Retention, Text Mining, Predictive Analytics, Search Engine Optimization, Google Ads, Customer Insights, Google Analytics, Data Ethics, Data Mining

    3.8
    Rating, 3.8 out of 5 stars
    ·
    19 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Data Transformation in the Cloud

    Skills you'll gain: Data Pipelines, Data Cleansing, Data Governance, Data Transformation, Cloud Security, Data Visualization, Extract, Transform, Load, Data Integration, Data Processing, Data Management, Data Migration, Data Collection, Cloud Computing, Cloud Storage, Data Analysis, SQL

    4.5
    Rating, 4.5 out of 5 stars
    ·
    27 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Maryland, College Park

    Legal Foundations for Entrepreneurs

    Skills you'll gain: Intellectual Property, Law, Regulation, and Compliance, Entrepreneurship, Business, Commercial Laws, Labor Law, Business Management, Contract Management, Staff Management, New Business Development, Organizational Structure, Corporate Tax

    4.8
    Rating, 4.8 out of 5 stars
    ·
    83 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    I

    IBM

    IBM Data Topology

    Skills you'll gain: Multi-Cloud, Data Architecture, Data Flow Diagrams (DFDs), Multi-Tenant Cloud Environments, Dataflow, Data Management, Regulatory Compliance, Information Architecture, Data Infrastructure, AI Enablement, Data Integration, Data Strategy, Data Science, Strategic Planning

    4.6
    Rating, 4.6 out of 5 stars
    ·
    35 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Pearson

    Cisco Certified Support Technician IT Support - 100-140

    Skills you'll gain: Cyber Threat Intelligence, Malware Protection, Peripheral Devices, Personally Identifiable Information, Remote Access Systems, Hardware Troubleshooting, Threat Detection, Desktop Support, Threat Management, Help Desk Support, Network Support, Cloud Services, Cybersecurity, Mac OS, Computer Hardware, Microsoft Windows, Technical Support and Services, Electrical Safety, IT Management, Cloud Security

    4.7
    Rating, 4.7 out of 5 stars
    ·
    15 reviews

    Beginner · Specialization · 1 - 3 Months

  • C

    Coursera

    Create your e-commerce store with Ecwid

    Skills you'll gain: Customer Communications Management, Content Management Systems, Retail Management, Payment Processing, E-Commerce, Web Content, Product Management, Shipping and Receiving, Marketing, System Configuration, Business

    4.8
    Rating, 4.8 out of 5 stars
    ·
    15 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
    A

    AI CERTs

    AI Powered UI/UX Design

    Skills you'll gain: User Experience Design, User Experience, User Interface and User Experience (UI/UX) Design, Design Thinking, Artificial Intelligence, UI/UX Research, Experience Design, Persona (User Experience), User Interface (UI), User Centered Design, Responsible AI, Design Research, Wireframing, Prototyping, Design Reviews, User Story, Prompt Patterns, Storyboarding, Professional Development, Presentations

    2.7
    Rating, 2.7 out of 5 stars
    ·
    10 reviews

    Advanced · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    GenAI for Digital Marketing and Ecommerce Analysts

    Skills you'll gain: Data Presentation, E-Commerce, Analytics, Key Performance Indicators (KPIs), Web Analytics, Google Analytics, Marketing Analytics, Generative AI, Data Analysis, Business Strategy, Data Processing, Artificial Intelligence

    4.8
    Rating, 4.8 out of 5 stars
    ·
    27 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    G

    Goodwill Industries International

    Goodwill® Digital Navigator Certificate

    Skills you'll gain: digital literacy, Cultural Responsiveness, Community Outreach, Training Programs, Relationship Building, Active Listening, Cultural Diversity, Computer Literacy, Disabilities, Workforce Development, Community Development, Web Content Accessibility Guidelines, Diversity Awareness, Curriculum Planning, Needs Assessment, Digital Communications, Rapport Building, Professional Development, Ethical Standards And Conduct, Program Evaluation

    4.7
    Rating, 4.7 out of 5 stars
    ·
    43 reviews

    Beginner · Specialization · 1 - 3 Months

  • A

    Amazon Web Services

    Introduction to AWS Cloud Careers

    Skills you'll gain: Public Cloud, Cloud Computing Architecture, Cloud Computing, Application Programming Interface (API), Cloud Services, Scalability, Cloud Platforms, Amazon Web Services, Infrastructure As A Service (IaaS), Technical Services, Systems Administration, Solution Architecture, Security Engineering

    4.7
    Rating, 4.7 out of 5 stars
    ·
    82 reviews

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer success courses

  • Lean Product Portfolio Management: University of Maryland, College Park
  • Scrum Master Capstone: SkillUp
  • Machine Learning for Marketing: O.P. Jindal Global University
  • Data Transformation in the Cloud: Google Cloud
  • Legal Foundations for Entrepreneurs: University of Maryland, College Park
  • IBM Data Topology: IBM
  • Cisco Certified Support Technician IT Support - 100-140: Pearson
  • Create your e-commerce store with Ecwid: Coursera
  • AI Powered UI/UX Design: AI CERTs
  • GenAI for Digital Marketing and Ecommerce Analysts: Coursera

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