Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Plotly, Dashboard, Pandas (Python Package), Data Manipulation, Interactive Data Visualization, Data Visualization Software, Data Visualization, Web Applications, Data Science, Data Analysis, Python Programming
Intermediate · Guided Project · Less Than 2 Hours

Siemens
Skills you'll gain: Design Software, Data Import/Export, User Experience, Engineering Software, Technical Design, 3D Assets, Graphical Tools
Beginner · Course · 1 - 3 Months

Skills you'll gain: Laboratory Experience, Laboratory Equipment, Laboratory Procedures, Design Specifications, Chemistry, Safety Standards, Materials science, Product Testing, Personal protective equipment, Record Keeping, Product Development, Systems Of Measurement, Innovation
Beginner · Course · 1 - 4 Weeks

Interactive Brokers
Skills you'll gain: Derivatives, Financial Trading, Financial Market, Risk Management, Market Analysis, Capital Markets, Portfolio Risk, Investments, Technical Analysis, Market Dynamics, Profit and Loss (P&L) Management
Intermediate · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Prototyping, Usability Testing, Wireframing, Interaction Design, User Experience Design, Figma (Design Software), Usability, User Interface (UI) Design, Mockups, UI/UX Research, Design Thinking, User Research, Style Guides
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Email Marketing, Social Media Content, Search Engine Optimization, Web Analytics and SEO, Social Media Marketing, Brand Marketing, Branding, Digital Marketing, Marketing Design, Marketing, Content Management Systems
Beginner · Guided Project · Less Than 2 Hours

University of Toronto
Skills you'll gain: Traffic Flow Optimization, Machine Controls, Automation, Robotics, Network Routing, Graph Theory, Algorithms, Computer Vision, Mathematical Modeling, Data Mapping, Predictive Modeling, Spatial Data Analysis, Control Systems, Estimation, Applied Mathematics
Advanced · Course · 1 - 3 Months

Skills you'll gain: Canva (Software), Social Media Content, Social Media Marketing, Social Media, Style Guides, Marketing Design, Color Theory, Graphic Design, Design Elements And Principles, Branding, Marketing
Beginner · Guided Project · Less Than 2 Hours

University of Cape Town
Skills you'll gain: Strategic Communication, Stakeholder Engagement, Social Impact, Influencing, Research, Sustainable Development, Policy Analysis, Change Management, Systems Thinking, Complex Problem Solving, Capacity Planning
Beginner · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Rmarkdown, Data Visualization, Statistical Visualization, Ggplot2, Data Import/Export, Data Visualization Software, R Programming, Tidyverse (R Package), Statistical Reporting, Data Manipulation, Scatter Plots, Data Wrangling, Histogram
Beginner · Course · 1 - 4 Weeks
Rice University
Skills you'll gain: Chemistry, General Science and Research, Physical Science, Analytical Chemistry, Laboratory Research, Materials science, Scientific Methods, Experimentation, Estimation
Mixed · Course · 1 - 3 Months

Skills you'll gain: Delegation Skills, Team Performance Management, Constructive Feedback, Team Building, Change Management, Organizational Change, Team Management, Coaching, Teamwork, Organizational Development, Employee Coaching, Team Motivation, Employee Performance Management, Leadership and Management, Business Transformation, Business Leadership, Leadership Development, Case Studies, Communication, Productivity
Intermediate · Specialization · 1 - 3 Months