Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

LearnKartS
Skills you'll gain: Salesforce, Salesforce Development, User Provisioning, Identity and Access Management, Enterprise Application Management, Application Deployment, Security Management, Security Controls, Data Management, Customer Relationship Management (CRM) Software, Workflow Management, Internal Communications, Training and Development, Customer Service
★ 3.6 (14) · Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Target Audience, Target Market, Value Propositions, Operating Cost, Customer Analysis, Business Modeling, Strategic Partnership, Marketing Channel, Business Planning, Strategic Thinking, Entrepreneurship, Business Strategy, Resource Management, New Business Development, Resource Allocation, Revenue Management
★ 4.5 (58) · Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Model Evaluation, ChatGPT, Generative AI, Fine-tuning, Keras (Neural Network Library), Model Training, Model Optimization, Applied Machine Learning, Data Preprocessing, Image Analysis, Data Import/Export, Test Data, Machine Learning, Python Programming, Artificial Neural Networks
★ 4.4 (35) · Intermediate · Guided Project · Less Than 2 Hours

Johns Hopkins University
Skills you'll gain: Crisis Management, Strategic Leadership, Strategic Planning, Leadership Studies, Workplace inclusivity, Leadership Development, Leadership, Business Ethics, Critical Thinking, Critical Thinking and Problem Solving, Team Building, Team Leadership, Organizational Change, Business Strategies, Diversity and Inclusion, Planning, Strategic Decision-Making, Initiative and Leadership, Organizational Leadership, Change Management
★ 4.6 (44) · Intermediate · Specialization · 3 - 6 Months

American Council on Exercise
Skills you'll gain: Selling Techniques, General Sales Practices, Sales Strategy, Exercise Science, Sales, Goal Setting, Health And Wellness Coaching, Customer Retention, Sales Prospecting, Smart Goals, Nutrition and Diet, Client Services, Customer Acquisition Management, Nutrition Education, Workplace inclusivity, Motivational Interviewing, Kinesiology, Safety Assurance, Active Listening, Health Education
★ 4.2 (23) · Beginner · Specialization · 1 - 3 Months
Duke University
Skills you'll gain: Responsible AI, Large Language Modeling, Decision Tree Learning, Data Ethics, Regression Analysis, Artificial Intelligence, Machine Learning, Applied Machine Learning, Statistical Modeling, Python Programming, Embeddings, Deep Learning, Machine Learning Algorithms, Artificial Neural Networks
★ 4.6 (30) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: AI Enablement, Organizational Change, Business Transformation, Stakeholder Communications, Culture Transformation, Communication, Employee Training, Workforce Development, Stakeholder Engagement, AI Integrations, Employee Engagement, Change Management, Customer Engagement
★ 4.9 (45) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Adobe XD, Prototyping, User Experience Design, Usability Testing, UI/UX Research, Figma (Design Software), User Experience, Experience Design, Presentations, Responsive Web Design, Information Architecture, User Story, Usability, Storyboarding, User Research, Design Research, Design, Persona (User Experience), User Interface and User Experience (UI/UX) Design, Cross Platform Development
★ 4.8 (148) · Beginner · Professional Certificate · 3 - 6 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Food and Beverage, Supply Chain, Sustainability Standards, Supply Chain Management, Supply Chain Systems, Sustainable Development, Environmental Issue, International Relations, Economics, Sustainable Systems, Export Control, Sustainable Business, Market Dynamics, Environmental Regulations, Supply And Demand, Economic Development, Technology Solutions, Regulatory Requirements, Consumer Behaviour
★ 4.8 (15) · Intermediate · Course · 1 - 4 Weeks

The State University of New York
Skills you'll gain: Professional Development, Professionalism, Business Ethics, Intercultural Competence, Strong Work Ethic, Telecommuting, Cultural Diversity, Personal Development, Overcoming Obstacles, Cultural Sensitivity, Learning Management Systems, Education Software and Technology, Collaboration, Goal Setting, Teamwork, Problem Solving, Adaptability, Higher Education, digital literacy, Communication
★ 4.2 (16) · Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Responsible AI, AI Personalization, Sales Enablement, Sales Process, Sales Management, Sales Development, General Sales Practices, Sales Operations, Generative AI Agents, Customer Engagement, Sales, Data-Driven Decision-Making, AI Enablement, AI Integrations, Large Language Modeling
★ 4.2 (9) · Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Customer Success Management, Customer Service, Customer Relationship Building, Customer Analysis, Customer Retention, Customer experience strategy (CX), Customer Engagement, Customer Relationship Management, Customer Insights, Target Audience, Organizational Structure, Key Performance Indicators (KPIs), Business Metrics, Organizational Change, Value Propositions, Drive Engagement
★ 4.8 (20) · Beginner · Course · 1 - 4 Weeks