Conflict resolution courses can help you learn negotiation techniques, active listening skills, mediation strategies, and the dynamics of interpersonal communication. You can build skills in identifying underlying interests, managing emotions during disputes, and facilitating collaborative problem-solving. Many courses introduce tools like conflict assessment frameworks and communication models that aid in resolving disagreements effectively and fostering a positive environment.

Google Cloud
Skills you'll gain: Google Docs, Gmail, Google Sheets, Google Workspace, Presentations, Calendar Management, File Management, Spreadsheet Software, Productivity Software, Email Security, Email Automation, Collaborative Software, Excel Formulas, Data Visualization, Data Validation, Document Management, Setting Appointments, Meeting Facilitation, Sales Presentations, Version Control
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Teamwork, Team Building, Team Management, Team Performance Management, Collaboration, Conflict Management, Team Collaboration, Organizational Effectiveness, Virtual Teams, Coordinating, Cross-Functional Collaboration, Accountability, Social Skills, Organizational Skills, Productivity, Innovation, Virtual Environment, Social Work, Build Tools, Environment
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Teamwork, Team Management, Team Leadership, Team Building, Team Performance Management, Collaboration, Virtual Teams, Behavior Management, Team Collaboration, Decision Making, Leadership, Team Motivation, Organizational Structure, Leadership Development, Conflict Management, Critical Thinking, Productivity, Problem Solving, Communication Strategies, Communication
Mixed · Course · 1 - 4 Weeks

CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Cashiering, Empathy, Cross Selling, Retail Sales, Call Center Experience, Customer Support, Transaction Processing, Selling Techniques, Upselling, Retail Store Operations, Customer Complaint Resolution, Product Knowledge, Team Oriented, Conflict Management, Communication, Time Management
Beginner · Professional Certificate · 3 - 6 Months

University of Colorado Boulder
Skills you'll gain: Software Configuration Management, Embedded Software, Embedded Systems, Configuration Management, Git (Version Control System), Version Control, Memory Management, Build Tools, Software Development Tools, C (Programming Language), Development Environment, Program Development, Code Review, Software Technical Review, Software Design, Debugging, Make.com
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: File I/O, Git (Version Control System), Software Development Methodologies, JUnit, Systems Development Life Cycle, Requirements Analysis, Version Control, Application Development, Software Development Life Cycle, Full-Stack Web Development, Test Driven Development (TDD), SQL, Software Development, Restful API, Database Management, Object Oriented Programming (OOP), Decision Intelligence, Digital Transformation, Java Programming, Generative AI
Beginner · Professional Certificate · 3 - 6 Months

CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Call Center Experience, Customer Support, Greeting Customers, Retail Sales, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Conflict Management, Ability To Meet Deadlines, Root Cause Analysis, Non-Verbal Communication, Communication, Positivity
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Climate Change Adaptation, Sustainable Development, Sustainable Systems, Social Justice, Socioeconomics, Environment and Resource Management, Climate Change Programs, Environmental Science, Economics, Policy, and Social Studies, Social Impact, Sustainability Standards, Innovation, Climate Change Mitigation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Ethical Standards And Conduct, Business Ethics, Decision Making, Performance Reporting, Record Keeping, Investment Management, Compliance Reporting, Law, Regulation, and Compliance, Client Services, Strategic Decision-Making, Compliance Management, Portfolio Management, Finance, Financial Market, Regulatory Compliance, Dealing With Ambiguity, Conflict Management, Research, Application Performance Management, Design
Mixed · Course · 1 - 3 Months

Skills you'll gain: Record Keeping, Business Ethics, Ethical Standards And Conduct, Performance Reporting, Investment Management, Decision Making, Investments, Brokerage, Compliance Management, Portfolio Management, Conflict Management, Regulatory Compliance, Compensation Analysis, Client Services, Asset Management, Risk Mitigation, Finance, Corporate Finance, Accounting, Entrepreneurial Finance
Mixed · Course · 1 - 3 Months

Skills you'll gain: Electronic Benefits Transfer (EBT), Record Keeping, Automated Clearing House, Financial Regulation, Bank Regulations, Regulatory Compliance, Customer Complaint Resolution, Financial Regulations, Payment Processing and Collection, Compliance Training, Payment Systems, Law, Regulation, and Compliance, Payment Processing, Compliance Management, Regulatory Requirements, Regulation and Legal Compliance
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Negotiation, Contract Negotiation, Mediation, Arbitration, Price Negotiation, Intercultural Competence, Planning, Conflict Management, Communication, Influencing, Cultural Sensitivity, Contract Management, Ethical Standards And Conduct, Decision Making
Mixed · Course · 1 - 3 Months