• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Help Desk Support

Results for "help desk support"


  • Status: Hot New Release
    Hot New Release
    H

    Harvard Business Review

    Strengthen Your Business Savvy

    Skills you'll gain: Budget Management, Financial Statements, Business Planning, Generative AI, Strategic Thinking, Financial Statement Analysis, Critical Thinking, Plan Execution, Financial Acumen, Business Acumen, Prompt Engineering, Financial Management, Budgeting, Strategic Decision-Making, Responsible AI, Organizational Strategy, Strategic Leadership, Data-Driven Decision-Making, Business Modeling, Digital Transformation

    4.7
    Rating, 4.7 out of 5 stars
    ·
    44 reviews

    Intermediate · Specialization · 1 - 3 Months

  • M

    Microsoft

    Natural Language Processing in Microsoft Azure

    Skills you'll gain: Text Mining, Natural Language Processing, Microsoft Azure, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), AI literacy, Unstructured Data, Automation, Application Development

    4.7
    Rating, 4.7 out of 5 stars
    ·
    126 reviews

    Beginner · Course · 1 - 4 Weeks

  • E

    Erasmus University Rotterdam

    The Epistemic Quest for Truth: Introduction to epistemology

    Skills you'll gain: Case Studies

    4.5
    Rating, 4.5 out of 5 stars
    ·
    119 reviews

    Beginner · Course · 1 - 3 Months

  • C

    Coursera

    Forecasting and Predictive Analytics Methods Pack

    Skills you'll gain: Time Series Analysis and Forecasting, Financial Forecasting, Forecasting, Trend Analysis, Advanced Analytics, Predictive Modeling, Predictive Analytics, Data-Driven Decision-Making, Business Analytics, Supervised Learning, Business Metrics, Market Data, Generative AI, Financial Management, Strategic Decision-Making, Market Intelligence, Statistical Analysis, Model Evaluation, Data Storytelling, Applied Machine Learning

    4.1
    Rating, 4.1 out of 5 stars
    ·
    63 reviews

    Intermediate · Specialization · 1 - 3 Months

  • L

    L&T EduTech

    Intelligent Digital Factories

    Skills you'll gain: Machine Learning Algorithms, Internet Of Things, Artificial Intelligence, Unsupervised Learning, Python Programming, Embedded Software, Computer Vision, Peripheral Devices, Integrated Development Environments, Deep Learning, Applied Machine Learning, Image Analysis, Machine Learning, Embedded Systems, Civil Engineering, Classification Algorithms, Security Controls, Wireless Networks, Automation, Digital Transformation

    4.6
    Rating, 4.6 out of 5 stars
    ·
    321 reviews

    Intermediate · Specialization · 3 - 6 Months

  • U

    Universidade de São Paulo

    Mapas conceituais para aprender e colaborar

    Skills you'll gain: Lifelong Learning, Learning Strategies, Peer Review, Collaborative Software, Diagram Design, Collaboration, Information Architecture, Critical Thinking, Team Collaboration, Constructive Feedback, Organizational Skills

    4.9
    Rating, 4.9 out of 5 stars
    ·
    412 reviews

    Beginner · Course · 1 - 3 Months

  • U

    Universitat Autònoma de Barcelona

    Social Pedagogy across Europe

    Skills you'll gain: Social Justice, Social Work, Pedagogy, Community and Social Work, Child Development, Community Development, Childhood Education and Development, Creativity, Education and Training, Working With Children, Family Support, Rapport Building

    4.5
    Rating, 4.5 out of 5 stars
    ·
    94 reviews

    Intermediate · Course · 1 - 3 Months

  • I

    IBM

    Monitoring and Observability for Development and DevOps

    Skills you'll gain: Grafana, System Monitoring, Prometheus (Software), Application Performance Management, Devops Tools, DevOps, Continuous Monitoring, Docker (Software), Cloud-Native Computing, Containerization, Interactive Data Visualization, Kubernetes, Dashboard Creation, Distributed Computing

    4.6
    Rating, 4.6 out of 5 stars
    ·
    104 reviews

    Intermediate · Course · 1 - 3 Months

  • E

    Edureka

    Generative AI for Automation

    Skills you'll gain: Prompt Patterns, Generative AI Agents, AI Orchestration, AI Workflows, Business Process Automation, Make.com, Large Language Modeling, Automation, ChatGPT, Agentic systems, Generative Model Architectures, Agentic Workflows, LangChain, Responsible AI, AI Security, Workflow Management, OpenAI, Process Optimization, Application Programming Interface (API), Decision Support Systems

    4.3
    Rating, 4.3 out of 5 stars
    ·
    21 reviews

    Beginner · Specialization · 1 - 3 Months

  • V

    Vanderbilt University

    Generative AI for University Leaders

    Skills you'll gain: Generative AI, AI Enablement, AI Product Strategy, Innovation, AI Integrations, AI powered creativity, Curriculum Development, AI literacy, Responsible AI, Automation, Workforce Development, Business Strategy

    4.8
    Rating, 4.8 out of 5 stars
    ·
    1.1K reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Figma, Sketch & Miro for UX Design

    Skills you'll gain: User Research, Prototyping, Wireframing, User Interface and User Experience (UI/UX) Design, Systems Design, User Flows, Collaborative Software, Design, Design Specifications, Peer Review, Persona Development, User Interface (UI) Design, UI Components, Design Software, Ideation, Animations, Design Elements And Principles

    4.6
    Rating, 4.6 out of 5 stars
    ·
    36 reviews

    Intermediate · Professional Certificate · 3 - 6 Months

  • Y

    Yonsei University

    Big Data Emerging Technologies

    Skills you'll gain: Apache Spark, Big Data, SPSS (Software), SPSS, Analytics, Real Time Data, Apache Hadoop, Data Processing, Statistical Analysis, Data Analysis Software, Business Planning, Data Storage Technologies, Business Strategy, Business Strategies, Market Share, Distributed Computing, Machine Learning Algorithms, File Systems

    4.7
    Rating, 4.7 out of 5 stars
    ·
    321 reviews

    Beginner · Course · 1 - 3 Months

1…193194195…627

In summary, here are 10 of our most popular help desk support courses

  • Strengthen Your Business Savvy: Harvard Business Review
  • Natural Language Processing in Microsoft Azure: Microsoft
  • The Epistemic Quest for Truth: Introduction to epistemology: Erasmus University Rotterdam
  • Forecasting and Predictive Analytics Methods Pack: Coursera
  • Intelligent Digital Factories: L&T EduTech
  • Mapas conceituais para aprender e colaborar: Universidade de São Paulo
  • Social Pedagogy across Europe : Universitat Autònoma de Barcelona
  • Monitoring and Observability for Development and DevOps: IBM
  • Generative AI for Automation: Edureka
  • Generative AI for University Leaders : Vanderbilt University

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok