
Microsoft
Skills you'll gain: Business Software, Computer Hardware, Hardware Architecture, Generative AI, Operating Systems, Data Storage Technologies, Data Loss Prevention, Computer Systems, Data Maintenance, Enterprise Security, System Software, Information Technology, OS Process Management, Computer Architecture, Technology Solutions, Data Storage, Solution Architecture, System Configuration, Technical Support and Services, Cybersecurity
★ 4.8 (1.1K) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Hardware Troubleshooting, Networking Hardware, Database Theory, Database Management Systems, Computer Networking, Database Management, Network Protocols, Query Languages, Web Applications, Security Software, Network Routers, Encryption, Security Awareness, Computer Literacy, Computing Platforms, Computer Programming, Endpoint Security, System Software, Authentications, Application Design
★ 4.5 (12) · Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Peripheral Devices, File Systems, Mac OS, User Accounts, Virtual Private Networks (VPN), Apple software proficiency, File Management, Knowledge of Apple Software, TCP/IP, User Provisioning, Data Security, System Configuration, Network Protocols, Operating System Administration, Network Administration, Enterprise Application Management, Network Support, Software Installation, General Networking, Data Management
★ 4.6 (17) · Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Hardening, Performance Tuning, Systems Analysis, Virtual Environment, Virtualization and Virtual Machines, Operating System Administration, Memory Management, End User Training and Support, Help Desk Support, Debugging, Service Management, User Accounts, OS Process Management, Scripting, Record Keeping, Cloud Deployment
★ 4.3 (12) · Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Hardware Troubleshooting, Customer Service, Network Troubleshooting, Customer Relationship Building, Incident Response, Technical Support and Services, Continuous Improvement Process, Cybersecurity, Process Improvement, Client Services, Incident Management, Quality Improvement, Performance Metric, Desktop Support, Operating Systems, Service Improvement, Computer Hardware, Technical Support, Operating System Administration, Customer Support
★ 4.5 (50) · Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Peripheral Devices, Virtualization, Computer Hardware, System Configuration, Virtualization and Virtual Machines, Operating System Administration, Computer Systems, Virtual Machines, Operating Systems, Hardware Troubleshooting, Linux, Software Installation, Technical Support, Mac OS, Computer Architecture, File Systems, Network Infrastructure, Data Storage, User Accounts, Disaster Recovery
★ 4.7 (2K) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Hardware Architecture, OSI Models, Computer Networking, Computer Hardware, Disaster Recovery, Virtual Local Area Network (VLAN), Network Administration, Network Architecture, Network Infrastructure, Database Management, General Networking, Network Troubleshooting, Relational Databases, Computer Systems, Wide Area Networks, Databases, Hardware Troubleshooting, Computer Architecture, Networking Hardware, IT Service Management
Beginner · Specialization · 1 - 3 Months

Coursera
Skills you'll gain: Problem Solving, Problem Management, Network Troubleshooting, Authorization (Computing), Identity and Access Management, Role-Based Access Control (RBAC), End User Training and Support, Data Access, Content Management Systems, Data Management, Information Technology
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Computer Hardware, Cloud Deployment, Hardware Troubleshooting, Networking Hardware, Cloud Computing, Virtualization and Virtual Machines, Cloud Services, General Networking, Network Troubleshooting, TCP/IP, Virtualization, Network Protocols, Network Administration, Dynamic Host Configuration Protocol (DHCP), Peripheral Devices, Information Technology Operations, Technical Support, System Configuration, Wireless Networks, Data Storage
Beginner · Course · 1 - 3 Months

Skills you'll gain: Computer Hardware, Operating Systems, Desktop Support, Hardware Architecture, Network Troubleshooting, Databases, Technical Support and Services, Hardware Troubleshooting, Information Technology, Package and Software Management, Technical Support, Information Technology Operations, System Support, Database Management Systems, Computer Systems, Operating System Administration, Security Controls, Information Systems Security, Patch Management, End User Training and Support
★ 3.8 (6) · Beginner · Course · 3 - 6 Months

Coursera
Skills you'll gain: Problem Management, Issue Tracking, Network Troubleshooting, Collaborative Software, Incident Management, Help Desk Support, Debugging, System Support, Governance, Incident Response, Solution Design, Cyber Governance, Change Control, Content Management Systems, IT Management, Systems Analysis, Identity and Access Management, Technical Documentation, Software Documentation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Network Troubleshooting, Network Performance Management, Technical Communication, Technical Support and Services, Network Support, Technical Support, Debugging, End User Training and Support, Help Desk Support, Problem Management, Network Analysis
★ 5 (9) · Beginner · Course · 1 - 4 Weeks