
Coursera
Skills you'll gain: Problem Management, Issue Tracking, Network Troubleshooting, Collaborative Software, Incident Management, Help Desk Support, Debugging, System Support, Governance, Incident Response, Solution Design, Cyber Governance, Change Control, Content Management Systems, IT Management, Systems Analysis, Identity and Access Management, Technical Documentation, Software Documentation
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Root Cause Analysis, Pareto Chart, Operational Analysis, Analytical Skills, Data Analysis, Data Validation, Diagram Design
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Mobile Security, Operating System Administration, Microsoft Windows, Malware Protection, Information Technology Operations, Disaster Recovery, Mac OS, Document Management, Command-Line Interface, Incident Response, Network Security, Linux, Information Systems Security, Incident Management, Security Controls, Cybersecurity, Windows PowerShell, Desktop Support, Operating Systems, Internet Of Things
Intermediate · Specialization · 1 - 4 Weeks

Skills you'll gain: Root Cause Analysis, Operational Efficiency, Corrective and Preventive Action (CAPA), Continuous Improvement Process, Product Improvement, Quality Improvement, Product Quality (QA/QC), Process Improvement, Operational Excellence, Process Improvement and Optimization, Critical Thinking and Problem Solving, Complex Problem Solving, Critical Thinking, Culture Transformation
★ 4.5 (108) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Debugging, Technical Communication, Network Troubleshooting, Performance Tuning, Problem Management, Technical Documentation, System Monitoring, Capacity Management, Incident Management, Memory Management, Continuous Integration, Continuous Monitoring
★ 4.6 (3.1K) · Beginner · Course · 1 - 4 Weeks

Howard University
Skills you'll gain: Regression Analysis, Correlation Analysis, Spreadsheet Software, Business Analysis, Data-Driven Decision-Making, Data Modeling, Business Modeling, Business Analytics, Microsoft Excel, Business Solutions, Statistical Analysis, Mathematical Modeling, Data Analysis Software, Excel Formulas, Analysis, Statistical Methods, Forecasting, Data Analysis, Operations Research, Business Strategy
★ 4.7 (33) · Intermediate · Specialization · 1 - 3 Months

Minnesota State University, Mankato
Skills you'll gain: Strategic Decision-Making, Leadership, Strategic Leadership, Decision Making, Strategic Thinking, Leadership Development, Business Leadership, Problem Solving, Dealing With Ambiguity, Systems Thinking, Influencing, Solution Design, Critical Thinking, Problem Management, Business Priorities, Prioritization, Risk Management, Risk Analysis, Root Cause Analysis, Communication
Advanced · Course · 1 - 4 Weeks

John Wiley & Sons
Skills you'll gain: Critical Thinking and Problem Solving, Complex Problem Solving, Problem Solving, Strategic Decision-Making, Advanced Analytics, Decision Making, Critical Thinking, Data Storytelling, Strategic Thinking, Systems Thinking, Creative Problem-Solving, Deductive Reasoning, Storytelling, Analytics, Analytical Skills, Statistical Analysis, Solution Design, Business Strategy, Analysis, Business Analysis
Beginner · Course · 1 - 3 Months

Universidad Nacional Autónoma de México
Skills you'll gain: Algebra, General Mathematics, Arithmetic, Applied Mathematics, Geometry
★ 4.8 (3.7K) · Mixed · Course · 1 - 3 Months

Saïd Business School, University of Oxford
Skills you'll gain: Prioritization, Strategic Prioritization, Root Cause Analysis, Critical Thinking and Problem Solving, Complex Problem Solving, Strategic Thinking, Responsible AI, Strategic Leadership, Systems Thinking, Strategic Decision-Making, Leadership, Initiative and Leadership, Critical Thinking, AI Enablement, Leadership Development, Analysis, Business Solutions, Decision Making, Ideation, Artificial Intelligence
★ 4.9 (15) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Root Cause Analysis, Corrective and Preventive Action (CAPA), Performance Metric, Performance Analysis, Performance Improvement, Process Improvement and Optimization, Performance Measurement, Procedure Development, Critical Thinking and Problem Solving
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Root Cause Analysis, Problem Management, Solution Delivery, Issue Tracking, Plan Execution, Corrective and Preventive Action (CAPA), Sprint Planning, Milestones (Project Management), Discussion Facilitation, Project Management Software, Performance Measurement, Accountability
Beginner · Course · 1 - 4 Weeks