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  • Customer Experience Improvement

Results for "customer experience improvement"


  • G

    Google Cloud

    Google Cloud Customer Care Fundamentals-Português Brasileiro

    Skills you'll gain: Product Support, End User Training and Support, Help Desk Support, Google Cloud Platform, Technical Support, Technical Support and Services, Service Level, Cloud Services, Issue Tracking, Technical Communication, Information Privacy, Personally Identifiable Information

    Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Google Cloud Customer Care Fundamentals - Bahasa Indonesia

    Skills you'll gain: Product Support, Google Cloud Platform, End User Training and Support, Cloud Management, Technical Support, Technical Support and Services, Service Level, Technical Communication, Cloud Services, Service Management, Issue Tracking, Data Access

    Beginner · Course · 1 - 4 Weeks

  • A

    Alex Genadinik

    Monetization Models To Boost Lifetime Customer Value (LTV)

    Skills you'll gain: Revenue Management, Upselling, Customer Retention, Cross Selling, Market Trend, Customer Acquisition Management, Business Modeling, Competitive Analysis, Product Strategy, Consumer Behaviour, Sustainable Business, Growth Strategies

    Mixed · Course · 1 - 4 Weeks

  • J

    Johns Hopkins University

    Measuring the Success of a Patient Safety or Quality Improvement Project (Patient Safety VI)

    Skills you'll gain: Patient Safety, Data Literacy, Performance Measurement, Data Visualization, Data Analysis, Data Presentation, Continuous Quality Improvement (CQI), Data Visualization Software, Statistical Reporting, Quantitative Research, Data Integration

    ★ 4.7 (97) · Mixed · Course · 1 - 4 Weeks

  • A

    Alex Genadinik

    Delivering Bad News To Customers During Customer Service

    Skills you'll gain: Customer Service, Customer Complaint Resolution, Customer Relationship Building, Trustworthiness, Service Recovery, Tactfulness, Professionalism, Overcoming Objections, Expectation Management, Rapport Building, Communication Strategies, Active Listening, Empathy, Business Communication, Honesty, Positivity

    Mixed · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Analyze Customer Reviews with Gemini Using Python Notebooks

    Skills you'll gain: Gemini, Google Gemini, Google Cloud Platform, Cloud Management, Applied Machine Learning, Jupyter, Cloud Applications, Application Development, LLM Application, Text Mining, Statistical Reporting, Machine Learning, SQL

    Intermediate · Project · Less Than 2 Hours

  • C

    Coursera

    Generative AI with Vertex AI: Build a customer chatbot

    Skills you'll gain: Cloud API, Google Cloud Platform, Text Mining, Application Programming Interface (API), LLM Application, Large Language Modeling, Generative AI, Prompt Engineering, Natural Language Processing, Jupyter, Python Programming, Classification Algorithms

    ★ 4.1 (7) · Intermediate · Guided Project · Less Than 2 Hours

  • C

    Coursera

    Design a Customer Satisfaction Survey with Typeform: A Beginner's Guide

    Skills you'll gain: Customer Insights, User Feedback, Customer Analysis, Customer experience improvement, Data Sharing, Business Research, User Accounts, Content Creation, Registration

    Beginner · Guided Project · Less Than 2 Hours

  • A

    AI Business School

    AI agents and creator tools for customer care professionals

    Skills you'll gain: Agentic Workflows, AI Workflows, Agentic systems, Generative AI Agents, Productivity, No-Code Development, AI Enablement, AI literacy, Customer Service, Digital Transformation, Automation, Feasibility Studies, Operational Efficiency, Responsible AI, Risking, Innovation

    Intermediate · Course · 1 - 4 Weeks

  • E

    EDUCBA

    PyMongo Case Study - Aggregating Customer Data of a Bank

    Skills you'll gain: Data Transformation, Customer Analysis, Customer Insights, Customer Data Management, MongoDB, Data Processing, Data Validation, Extract, Transform, Load, Financial Data, Data Import/Export, Data Pipelines, Data Integration, Code Reusability, Development Environment

    ★ 4.7 (31) · Intermediate · Course · 1 - 4 Weeks

  • E

    EDUCBA

    Apply R Techniques for Telecom Customer Churn Prediction

    Skills you'll gain: Feature Engineering, Data Preprocessing, Model Training, Model Optimization, Applied Machine Learning, Model Evaluation, R Programming, Data Transformation, Data Cleansing, Predictive Modeling, Predictive Analytics, Supervised Learning, Classification Algorithms, Machine Learning Algorithms

    Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Google Cloud Customer Care Fundamentals - 繁體中文

    Skills you'll gain: Record Keeping, Google Cloud Platform, Product Support, Service Level, Records Management, Help Desk Support, Personally Identifiable Information, Technical Support, End User Training and Support, Issue Tracking, Identity and Access Management, Problem Management, Technical Communication

    Beginner · Course · 1 - 4 Weeks

1…212223…719

In summary, here are 10 of our most popular customer experience improvement courses

  • Google Cloud Customer Care Fundamentals-Português Brasileiro: Google Cloud
  • Google Cloud Customer Care Fundamentals - Bahasa Indonesia: Google Cloud
  • Monetization Models To Boost Lifetime Customer Value (LTV): Alex Genadinik
  • Measuring the Success of a Patient Safety or Quality Improvement Project (Patient Safety VI): Johns Hopkins University
  • Delivering Bad News To Customers During Customer Service: Alex Genadinik
  • Analyze Customer Reviews with Gemini Using Python Notebooks: Google Cloud
  • Generative AI with Vertex AI: Build a customer chatbot: Coursera
  • Design a Customer Satisfaction Survey with Typeform: A Beginner's Guide: Coursera
  • AI agents and creator tools for customer care professionals: AI Business School
  • PyMongo Case Study - Aggregating Customer Data of a Bank: EDUCBA

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