• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Relationship Management Crm Software

Results for "customer relationship management (crm) software"


  • U

    University of Colorado Boulder

    Crisis Management and Crisis Communication

    Skills you'll gain: Crisis Management, Consulting, Leadership Studies, Management Consulting, Strategic Communication, Communication Planning, Emergency Response, Corporate Communications, Leadership, Risk Management, Contingency Planning, Consultative Approaches, Organizational Leadership, Crisis Intervention, Risk Mitigation, Risk Analysis, Communication Strategies, Case Studies, Stakeholder Communications, Critical Thinking

    4.6 stars, 40 reviews, Beginner, Specialization, 1 - 3 Months

    ★ 4.6 (40) · Beginner · Specialization · 1 - 3 Months

    Status: Free trial
    Free trial
  • C

    Coursera

    Business Analysis & Process Management

    Skills you'll gain: Process Analysis, Process Modeling, Business Process, Business Analysis, Process Mapping, Process Management, Process Flow Diagrams, Business Process Modeling, Business Modeling, Stakeholder Management, Stakeholder Analysis, Computer Literacy

    4.5 stars, 7.6K reviews, Beginner, Guided Project, Less Than 2 Hours

    ★ 4.5 (7.6K) · Beginner · Guided Project · Less Than 2 Hours

    Category: Free
    Free
  • D

    Duke University

    Risk Management and Financial Theory

    Skills you'll gain: Risk Management, Business Risk Management, Credit Risk, Risk Mitigation, Stakeholder Communications, Operational Risk, Proposal Development, Risk Analysis, Finance, Stakeholder Management, Stakeholder Engagement, Business Strategies, Financial Analysis, Organizational Strategy, Strategic Thinking, Strategic Decision-Making, Cost Benefit Analysis

    4.7 stars, 53 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.7 (53) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • I

    IBM

    Product Management: An Introduction

    Skills you'll gain: Product Lifecycle Management, Product Management, Project Management, Product Development, Product Strategy, Portfolio Management, Product Knowledge, Value Propositions, Competitive Analysis

    4.6 stars, 1.4K reviews, Beginner, Course, 1 - 3 Months

    ★ 4.6 (1.4K) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • U

    Università Bocconi

    Arts and Heritage Management

    Skills you'll gain: Leadership and Management, Branding, Business Management, Brand Management, Brand Strategy, Brand Loyalty, Data Strategy, Fundraising, Data-Driven Decision-Making, Marketing, Consumer Behaviour, Customer experience strategy (CX), Customer Engagement, Value Propositions, Target Audience

    4.8 stars, 1.5K reviews, Mixed, Course, 1 - 3 Months

    ★ 4.8 (1.5K) · Mixed · Course · 1 - 3 Months

    Category: Preview
    Preview
  • U

    University of Cambridge

    Introduction to Change Management: Practical Strategies

    Skills you'll gain: Change Management, Organizational Change, Leadership and Management, Organizational Development, Management Training And Development, Leadership, Organizational Leadership, Adaptability, Overcoming Objections, Leadership Development, Communication Strategies

    Beginner · Course · 1 - 3 Months

    Category: New
    New
    Category: Preview
    Preview
  • J

    John Wiley & Sons

    Change Management and Organizational Transformation

    Skills you'll gain: Organizational Change, Business Transformation, Mergers & Acquisitions, Change Management, Organizational Development, Digital Transformation, Culture Transformation, Agile Methodology, Scaled Agile Framework, Adaptability, Organizational Leadership, Organizational Strategy, Business Leadership, Organizational Effectiveness, Strategic Planning, Technology Strategies, Organizational Structure, Innovation, Leadership, Business Strategy

    Intermediate · Course · 1 - 3 Months

    Category: Preview
    Preview
  • G

    Google

    Capstone: Applying Project Management in the Real World

    Skills you'll gain: Sprint Retrospectives, Stakeholder Communications, Quality Assessment, Project Management, Quality Management, Quality Assurance, Milestones (Project Management), Stakeholder Management, Project Management Life Cycle, Stakeholder Engagement, AI Enablement, Interviewing Skills, Project Scoping, Meeting Facilitation, Smart Goals, Project Documentation, Project Planning, Discussion Facilitation, Communication Planning, Problem Solving

    4.9 stars, 13K reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.9 (13K) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • T

    Tally Education and Distribution Services Private Limited

    Payroll & HR Management

    Skills you'll gain: Payroll, Payroll Systems, Payroll Administration, Payroll Processing, Payroll Tax, Payroll Reporting, Income Tax, Human Resources Software, Tax Management, HR Tech, Compensation Management, Accounting Software, Benefits Administration, Accounting and Finance Software, Tax Laws

    4.3 stars, 66 reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 4.3 (66) · Intermediate · Course · 1 - 4 Weeks

    Category: Preview
    Preview
  • G

    Google

    Foundations of Agile Project Management

    Skills you'll gain: Agile Project Management, Agile Software Development, Agile Methodology, Agile Product Development, Kanban Principles, Lean Methodologies

    4.8 stars, 72 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.8 (72) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • H

    Harvard Business School Online

    Creating Customer Value

    Skills you'll gain: Value Propositions, Customer experience strategy (CX), Business Strategy, Strategic Thinking, Customer Retention, Customer Analysis, Strategic Marketing, Corporate Strategy, Customer Insights, Cost Benefit Analysis, Revenue Management, Return On Investment, Consumer Behaviour, Branding, Customer experience improvement, Supplier Relationship Management, Financial Analysis, Business Analysis, Market Dynamics, Competitive Analysis

    Beginner · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • S

    STARWEAVER

    Introduction to Hospitality Management in the 21st Century

    Skills you'll gain: Hospitality Services, Hospitality, Hospitality Management, Hospitality and Food Services, Guest Relations, Innovation, Hotel And Restaurant Management, Hotels and Accommodations, Service Improvement, Service Management, Customer experience strategy (CX), Hotel Operations, Customer Service, Restaurant Operation, Personalized Service, Cultural Sensitivity, Digital Transformation, Corporate Sustainability, Sustainable Business, AI Personalization

    4.6 stars, 79 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.6 (79) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
1…212223…834

In summary, here are 10 of our most popular customer relationship management (crm) software courses

  • Crisis Management and Crisis Communication: University of Colorado Boulder
  • Business Analysis & Process Management: Coursera
  • Risk Management and Financial Theory: Duke University
  • Product Management: An Introduction: IBM
  • Arts and Heritage Management: Università Bocconi
  • Introduction to Change Management: Practical Strategies: University of Cambridge
  • Change Management and Organizational Transformation: John Wiley & Sons
  • Capstone: Applying Project Management in the Real World: Google
  • Payroll & HR Management: Tally Education and Distribution Services Private Limited
  • Foundations of Agile Project Management: Google

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok