Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

University of Colorado Boulder
Skills you'll gain: Quantum computing, Public Key Cryptography Standards (PKCS), Cryptography, Data Structures, Cryptographic Protocols, Algorithms, Encryption, Theoretical Computer Science, Computer Science, Programming Principles, Mathematical Software, Advanced Mathematics
★ 4.6 (69) · Advanced · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Sampling (Statistics), Statistical Hypothesis Testing, Data-Driven Decision-Making, Descriptive Statistics, Correlation Analysis, Data Literacy, Data Analysis, Plot (Graphics), Probability Distribution, Statistics, Statistical Visualization, Statistical Analysis, Estimation, Data Collection, Data Visualization, Risk Analysis, Statistical Software, Statistical Programming, Statistical Methods, Problem Solving
★ 4.6 (48) · Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Kubernetes, Bash (Scripting Language), Jenkins, Terraform, Continuous Integration, Web Servers, Amazon CloudWatch, IT Automation, Linux Commands, Nginx, Cloud Deployment, Operating System Administration, Firewall, DevOps, Infrastructure As A Service (IaaS), Systems Architecture, Cloud Infrastructure, Git (Version Control System), Data Storage, Role-Based Access Control (RBAC)
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Credit Risk, Risk Modeling, Financial Modeling, Risk Management, Bank Regulations, Regulatory Compliance, Financial Regulation, Financial Analysis
★ 4.5 (23) · Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Agentic systems, Algorithms, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Computational Thinking, Graph Theory, Model Optimization, Solution Design, Technical Design, Performance Testing
★ 4 (6) · Beginner · Course · 1 - 3 Months

Northeastern University
Skills you'll gain: Systems Development Life Cycle, Software Development Life Cycle, Agile Software Development, Agile Methodology, Requirements Analysis, Agile Project Management, Requirements Management, Software Development Methodologies, User Requirements Documents, Requirements Elicitation, User Story, Waterfall Methodology, Software Architecture, Project Management, Cross-Functional Collaboration, Quality Assurance
★ 4.9 (21) · Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Generative AI, AI Product Strategy, AI Enablement, Data Integration, Business Analysis, Data Quality, Technology Roadmaps, Business Solutions, Business Transformation, Business Strategy, Stakeholder Communications, Process Analysis, Decision Making, Stakeholder Engagement
★ 4.8 (39) · Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Team Motivation, Team Leadership, Leadership, Strategic Leadership, Team Performance Management, Leadership and Management, Team Collaboration, Leadership Studies, Team Building, Drive Engagement, Oral Expression, Storytelling, Coaching, Employee Coaching, Industrial and Organizational Psychology, Goal Setting, Employee Engagement, Collaboration, Compassion, Safety Culture
★ 4.7 (83) · Beginner · Course · 1 - 3 Months
Imperial College London
Skills you'll gain: Virtual Reality, Augmented and Virtual Reality (AR/VR), Android (Operating System), Virtual Environment, 3D Assets, Visualization (Computer Graphics), Android Development, Computer Graphics, Android Studio, Computer Graphic Techniques, Application Development, Animations
★ 4.4 (17) · Advanced · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Risk Management, Security Management, Risk Management Framework, Threat Management, Enterprise Risk Management (ERM), Business Risk Management, Risk Mitigation, Risk Analysis, Asset Protection, Continuous Improvement Process
★ 4.9 (48) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Graph Theory, Data Structures, Algorithms, Computer Programming, Python Programming, Programming Principles, Computational Thinking, Data Science, Theoretical Computer Science, Model Optimization, Data Processing, Geometry, Data Analysis Expressions (DAX), Data Manipulation, Data Analysis, Data Management, Applied Mathematics
Intermediate · Specialization · 3 - 6 Months

University of Colorado System
Skills you'll gain: Curriculum Development, Education and Training, Diversity Training, Workplace inclusivity, Advocacy, Student Support and Services, Diversity Awareness, Diversity Equity and Inclusion Initiatives, Diversity Programs, Community Organizing, Lifelong Learning, Cultural Responsiveness, Social Justice
★ 4.7 (144) · Beginner · Course · 1 - 3 Months