
Tsinghua University
Skills you'll gain: Intercultural Competence, Cultural Diversity, Cultural Sensitivity, Mental Health, Learning Strategies, Culture, Stress Management, Liberal Arts, English Language, Literacy, Language Learning, Social Studies, Economics, Empathy & Emotional Intelligence, Interpersonal Communications, Psychology, Writing, Business Management, Higher Education, Oral Comprehension
Beginner · Specialization · 3 - 6 Months
Madecraft
Skills you'll gain: Emotional Intelligence, Communication, Empathy & Emotional Intelligence, Virtual Teams, Communication Strategies, Drive Engagement, Verbal Communication Skills, Leadership, Team Leadership, Active Listening, Executive Presence, Constructive Feedback, Meeting Facilitation, Employee Engagement, Team Collaboration, Storytelling, Delegation Skills, Employee Coaching, People Management, Goal Setting
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Workplace inclusivity, Workplace Bullying Intervention, Diversity Training, Diversity and Inclusion, Diversity Equity and Inclusion Initiatives, Intercultural Competence, Active Listening, Diversity Awareness, Conflict Management, Relationship Building, Cultural Diversity, Empathy, Safety Culture, People Management, Drive Engagement, Interpersonal Communications, Diversity Programs, Employee Engagement, Cultural Sensitivity, Communication
Beginner · Specialization · 1 - 3 Months

CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Cashiering, Empathy, Cross Selling, Retail Sales, Call Center Experience, Customer Support, Transaction Processing, Selling Techniques, Upselling, Retail Store Operations, Customer Complaint Resolution, Conflict Management, Product Knowledge, Team Oriented, Communication, Time Management
Beginner · Professional Certificate · 3 - 6 Months

Dubai College of Tourism
Skills you'll gain: Service Recovery, Emotional Intelligence, Empathy & Emotional Intelligence, Sustainable Business, Loyalty Programs, Brand Loyalty, Hospitality, Customer Complaint Resolution, Hospitality Management, Personalized Service, AI Personalization, Customer Service, Customer experience improvement, Corporate Sustainability, Drive Engagement, Driving engagement, Customer Insights, Customer Relationship Building, Sustainability Standards, Experience Design
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Stakeholder Engagement, B2B Sales, Stakeholder Management, Stakeholder Communications, Persuasive Communication, Rapport Building, Composure, Relationship Management, Business Relationship Management, Emotional Intelligence, Empathy & Emotional Intelligence, Sales, Relationship Building, Writing, Communication, Business Communication, Generative AI Agents, Communication Strategies, Negotiation, Active Listening
Intermediate · Course · 3 - 6 Months

Institute for the Future
Skills you'll gain: Strategic Thinking, Cognitive flexibility, Creative Thinking, Simulations, Creativity, Virtual Reality, Empathy, Self-Motivation, Strategic Planning, Personal Development, Scenario Testing, Innovation, Storytelling, Experience Design
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Self-Awareness, Teaching, Education and Training, Empathy & Emotional Intelligence, Journals, Pedagogy, Empathy, Growth Mindedness, Tenacity, Persistence, Relationship Building
Advanced · Course · 1 - 3 Months

CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Call Center Experience, Customer Support, Greeting Customers, Retail Sales, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Conflict Management, Ability To Meet Deadlines, Root Cause Analysis, Non-Verbal Communication, Communication, Positivity
Beginner · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: Prioritization, Critical Thinking and Problem Solving, Security Awareness, Team Collaboration, Empathy & Emotional Intelligence, Teamwork, Active Listening, Stress Management, Problem Solving, Emotional Intelligence, Collaboration, Productivity, Courage, Personal Integrity, Workplace Bullying Intervention, Information Privacy, Accountability, Professionalism, Diversity Awareness, Diversity and Inclusion
Beginner · Specialization · 3 - 6 Months

CVS Health
Skills you'll gain: De-escalation Techniques, Greeting Customers, Cross Selling, Retail Sales, Customer Service, Selling Techniques, Upselling, Conflict Management, Product Knowledge, Retail Store Operations, Customer Relationship Building, Transaction Processing, Customer Engagement, Professionalism, Company, Product, and Service Knowledge, Empathy, Social Media, Communication, Time Management
Beginner · Course · 1 - 4 Weeks

Sungkyunkwan University
Skills you'll gain: Ancient History, Cultural Sensitivity, Culture, Diagram Design, Intercultural Competence, Cultural Diversity, Language Learning, Liberal Arts, Creativity, Language Interpretation, Translation, and Studies, Case Studies, European History, World History, Motion Arguments, Social Studies, Diversity Awareness, Social Justice, Anthropology, Empathy & Emotional Intelligence, Research
Beginner · Specialization · 3 - 6 Months