Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Content Management, AI Personalization, Loyalty Programs, Predictive Analytics, Customer Engagement, Digital Media Strategy, Augmented Reality, Marketing Analytics, Revenue Management, Forecasting, Data-Driven Decision-Making, Marketing Strategy and Techniques, Brand Marketing, Artificial Intelligence, Media Strategy, Media Relations, Digital Transformation, Customer Communications Management, Emerging Technologies, Price Negotiation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Project Implementation, E-Commerce, System Implementation, Case Studies, Business-To-Consumer, Solution Architecture, Product Management, Order Management, User Requirements Documents, Technical Documentation, Project Management, Quality Assurance, Customer experience improvement, Project Planning, Payment Processing and Collection
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Process Optimization, Process Improvement, Kaizen Methodology, Root Cause Analysis, Waste Minimization, Customer experience improvement, Business Process Improvement, Continuous Improvement Process, Performance Analysis, Employee Engagement, Performance Measurement, Job Safety Analysis
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: E-Commerce, Product Knowledge, Value Propositions, Scalability, Business-To-Consumer, B2B Sales, Order Management, Growth Strategies, Customer experience improvement
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: NoSQL, Microsoft Azure, Cloud Storage, MongoDB, Database Management, Data Integration, Data Storage, Database Development, Cloud Services
Beginner · Guided Project · Less Than 2 Hours

Zoho Corporation
Skills you'll gain: Sales Process, Sales Training, Sales, Sales Presentation, Selling Techniques, Closing (Sales), Sales Strategy, Sales Management, Verbal Communication Skills, Customer Relationship Management, Customer Relationship Management (CRM) Software, Communication, Active Listening, Business Software, Business Writing, Collaboration, Negotiation, Problem Solving, Value Propositions, Critical Thinking
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Copywriting, Advertising, Intellectual Property, Marketing Materials, Marketing Design, Writing, Graphic and Visual Design, Layout Design, Typography, Creative Design, Creativity, Customer Engagement
Beginner · Course · 1 - 3 Months

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Marketing Effectiveness, Marketing Analytics, Key Performance Indicators (KPIs), Marketing, Return On Investment, Digital Marketing, Marketing Strategy and Techniques, Consumer Behaviour, Branding, Customer Engagement, Advertising, Brand Management, Strategic Partnership, Sales Process, Price Negotiation, Data Analysis, Stakeholder Management, Public Relations, Emotional Intelligence, Creative Thinking
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Javascript, User Experience, Web Applications, ChatGPT, Web Development, HTML and CSS, Frontend Integration, Application Programming Interface (API), Prompt Engineering, Real Time Data, Debugging
Intermediate · Guided Project · Less Than 2 Hours

Korea Advanced Institute of Science and Technology(KAIST)
Skills you'll gain: Integral Calculus, Calculus, Advanced Mathematics, Materials science, Applied Mathematics, Engineering Analysis, Mathematical Modeling, Differential Equations, Derivatives
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, Generative AI, Information Systems Security Assessment Framework (ISSAF), Data Ethics, Information Privacy, Regulatory Compliance, Compliance Management, Risk Analysis, Data Governance, Risk Mitigation, Prompt Engineering
Intermediate · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Project Implementation, Earned Value Management, Project Management, Resource Management, Project Controls, Project Closure, Staff Management, Change Control, Change Requests, Workflow Management, Change Management, Stakeholder Management, Risk Management, Performance Measurement
Beginner · Course · 1 - 3 Months