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  • It Service Management

Results for "it service management"


  • A

    Alfaisal University | KLD

    خدمة العملاء | Customer Service

    Skills you'll gain: Customer Service, Customer Relationship Building, Customer Inquiries, Customer and Client Support, Client Services, Customer Complaint Resolution, Customer Support, Customer Relationship Management, Customer Retention, Customer Engagement, Customer experience strategy (CX), Business Planning, Communication Strategies, Communication

    ★ 4.8 (255) · Beginner · Course · 1 - 4 Weeks

  • E

    ESSEC Business School

    The Fundamentals of Revenue Management: The Cornerstone of Revenue Strategy

    Skills you'll gain: Revenue Management, Hospitality Management, Forecasting, Budgeting, Hotels and Accommodations, Hospitality, Financial Forecasting, Hotel Operations, Revenue Forecasting, Target Market, Booking (Sales), Market Dynamics, Consumer Behaviour, Digital Transformation, Customer Acquisition Management, Data-Driven Decision-Making

    ★ 4.6 (1.1K) · Mixed · Course · 1 - 4 Weeks

  • E

    EDUCBA

    IT Hardware, Networking & Troubleshooting

    Skills you'll gain: Hardware Architecture, Computer Hardware, General Networking, Network Troubleshooting, Hardware Troubleshooting, Computer Architecture, Computer Networking, OSI Models, Cloud Infrastructure, Network Administration, Wireless Networks, Networking Hardware, Local Area Networks, Virtual Machines, Virtualization, Cloud Computing, Technical Support, Cloud Deployment, Wide Area Networks, Network Security

    Mixed · Course · 1 - 4 Weeks

  • C

    Columbia University

    Financial Engineering and Risk Management

    Skills you'll gain: Portfolio Management, Derivatives, Financial Market, Securities (Finance), Investment Management, Portfolio Risk, Asset Management, Credit Risk, Mortgage Loans, Mathematical Modeling, Investments, Applied Mathematics, Risk Modeling, Estimation, Capital Markets, Futures Exchange, Financial Modeling, Regression Analysis, Market Liquidity, Statistical Methods

    ★ 4.6 (424) · Intermediate · Specialization · 3 - 6 Months

  • E

    EDUCBA

    Mastering Logistics & Supply Chain Management

    Skills you'll gain: Transportation, Supply Chain, and Logistics, Supply Chain, Logistics, Supply Chain Systems, Supply Chain Management, Logistics Management, Supply Chain Planning, Supply Management, Supplier Performance Management, Performance Measurement, Materials Management, Transportation Management, Transportation Operations, Operational Efficiency, Operations Management, Inventory and Warehousing, Supplier Management, Business Operations, Operations, Sustainable Business

    ★ 4.7 (40) · Mixed · Course · 1 - 3 Months

  • G

    Google

    IT-підтримка від Google

    Skills you'll gain: Operating System Administration, IT Security Architecture, TCP/IP, Systems Administration, Network Troubleshooting, IT Infrastructure, File Systems, OSI Models, Cybersecurity, Cyber Attacks, Network Security, Network Protocols, Microsoft Windows, Computer Networking, Operating Systems, Lightweight Directory Access Protocols, Desktop Support, Technical Support, Technical Support and Services, System Support

    ★ 4.9 (995) · Beginner · Professional Certificate · 3 - 6 Months

  • E

    EDUCBA

    Master Earned Value Management: Analyze, Forecast & Control

    Skills you'll gain: Earned Value Management, Project Performance, Cost Management, Project Controls, Variance Analysis, Budget Management, Performance Metric, Project Estimation, Cost Estimation, Cost Control, Performance Analysis, Analysis, Forecasting, Performance Measurement, Corrective and Preventive Action (CAPA), Issue Tracking

    ★ 4.9 (12) · Mixed · Course · 1 - 4 Weeks

  • U

    University of Virginia

    Customer-Centric IT Strategy

    Skills you'll gain: IT Management, Technology Strategies, Information Technology Architecture, Information Technology, Business Strategy, Cyber Risk, Cyber Security Strategy, Design Thinking, Process Design, AI Enablement, Large Language Modeling, Threat Management, LLM Application, Cybersecurity, Business Modeling, Agile Methodology, Project Portfolio Management, Technical Communication

    ★ 4.6 (676) · Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    Certified Associate in Project Management (CAPM)

    Skills you'll gain: Stakeholder Management, Project Controls, Project Documentation, Business Analysis Tools, Stakeholder Communications, Project Coordination, Requirements Management, Earned Value Management, Project Performance, Team Oriented, Plan Execution, Risk Management, Acceptance Testing, Product Management, Ethical Standards And Conduct, Leadership Studies, Kanban Principles, Waterfall Methodology, Team Leadership, Communication Planning

    ★ 4.6 (84) · Intermediate · Specialization · 1 - 3 Months

  • U

    University of Minnesota

    Human Resource Management: HR for People Managers

    Skills you'll gain: Performance Management, Performance Appraisal, Performance Review, Compensation Management, Compensation Strategy, Compensation and Benefits, Constructive Feedback, Workforce Planning, Human Resource Strategy, Human Resources, Employee Performance Management, Employee Onboarding, Human Resources Management and Planning, Recruitment, Recruitment Strategies, Human Capital, Talent Acquisition, Management Training And Development, Human Resource Policies, Performance Measurement

    ★ 4.8 (16K) · Beginner · Specialization · 3 - 6 Months

  • C

    Corporate Finance Institute

    Introduction to Financial Planning and Wealth Management

    Skills you'll gain: Wealth Management, Financial Services, Financial Planning, Financial Sales, Investment Management, Compensation Management, Banking, Portfolio Management, Asset Management, Market Intelligence, Client Services, Estate Planning

    ★ 4.6 (50) · Beginner · Course · 1 - 3 Months

  • A

    AI CERTs

    Customer Service with AI

    Skills you'll gain: Customer Analysis, Customer Data Management, Customer Insights, AI Personalization, Customer Service, AI Product Strategy, Responsible AI, AI Enablement, Customer Retention, Personalized Service, Customer Engagement, Customer Support, Customer experience strategy (CX), Customer Relationship Building, Customer and Client Support, Artificial Intelligence and Machine Learning (AI/ML), Generative AI Agents, Customer Success Management, Generative AI, Ethical Standards And Conduct

    Beginner · Course · 1 - 3 Months

1…232425…834

In summary, here are 10 of our most popular it service management courses

  • خدمة العملاء | Customer Service: Alfaisal University | KLD
  • The Fundamentals of Revenue Management: The Cornerstone of Revenue Strategy: ESSEC Business School
  • IT Hardware, Networking & Troubleshooting: EDUCBA
  • Financial Engineering and Risk Management: Columbia University
  • Mastering Logistics & Supply Chain Management: EDUCBA
  • IT-підтримка від Google: Google
  • Master Earned Value Management: Analyze, Forecast & Control: EDUCBA
  • Customer-Centric IT Strategy: University of Virginia
  • Certified Associate in Project Management (CAPM): Packt
  • Human Resource Management: HR for People Managers: University of Minnesota

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