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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: Free Trial
    Free Trial
    E

    EDUCBA

    Microsoft Azure: Cloud Solutions Mastery

    Skills you'll gain: Responsible AI, Azure Active Directory, Microsoft Azure, Data Lakes, Platform As A Service (PaaS), Cloud Computing, Data Integration, Relational Databases, AI Personalization, Cloud Applications, Cloud Development, Power BI, Performance Tuning, Microsoft Visual Studio, Model Deployment, Cloud Computing Architecture, Anomaly Detection, Cloud Platforms, Cloud Services, Cloud Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    196 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    AI for Cybersecurity

    Skills you'll gain: Generative Adversarial Networks (GANs), Anomaly Detection, AI Security, Generative AI, Fraud detection, Intrusion Detection and Prevention, Model Evaluation, Malware Protection, Cyber Threat Hunting, Cybersecurity, Threat Detection, Cyber Threat Intelligence, Feature Engineering, Network Analysis, Cyber Attacks, Cyber Security Strategy, Applied Machine Learning, Email Security, Network Security, Jupyter

    4.3
    Rating, 4.3 out of 5 stars
    ·
    106 reviews

    Intermediate · Specialization · 3 - 6 Months

  • C

    Coursera

    Build Your First React Website

    Skills you'll gain: React.js, Debugging, Web Design and Development, Front-End Web Development, Web Development, JavaScript Frameworks, HTML and CSS, UI Components, Javascript

    4.4
    Rating, 4.4 out of 5 stars
    ·
    416 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    U

    University of California, Davis

    Healthcare Data Literacy

    Skills you'll gain: Data Integration, Health Informatics, Data Dictionary, Health Systems, Metadata Management, Health Care, Data Mapping, Healthcare Industry Knowledge, Value-Based Care, Health Information Management, Taxonomy, Care Coordination, Data Literacy, Clinical Data Management, ICD Coding (ICD-9/ICD-10), Data Quality, Medical Terminology, Big Data, Interoperability, Data Storage

    4.4
    Rating, 4.4 out of 5 stars
    ·
    130 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    D

    Duke University

    Cash Flow Management

    Skills you'll gain: Return On Investment, Accounts Receivable, Cash Flows, Financial Analysis, Cash Management, Accounts Payable, Working Capital, Business Metrics, Inventory Management System, Financial Acumen, Financial Statements, Balance Sheet, Operational Efficiency, Strategic Decision-Making

    4.8
    Rating, 4.8 out of 5 stars
    ·
    71 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Financial Accounting Explained

    Skills you'll gain: Financial Reporting, Financial Statements, Accounting Software, Financial Accounting, Ledgers (Accounting), Financial Statement Analysis, Accounting Records, Accounting, Generally Accepted Accounting Principles (GAAP), Balance Sheet, Income Statement, Finance, Business Analysis

    4.6
    Rating, 4.6 out of 5 stars
    ·
    105 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • C

    Coursera

    Linear Regression with Python

    Skills you'll gain: Regression Analysis, NumPy, Supervised Learning, Machine Learning Algorithms, Machine Learning, Predictive Modeling, Deep Learning, Data Science, Python Programming

    4.6
    Rating, 4.6 out of 5 stars
    ·
    438 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Microsoft Azure Cosmos DB

    Skills you'll gain: Microsoft Azure, NoSQL, Database Administration, Data Store, Database Systems, Cloud Storage, Database Theory, Data Storage, Cloud Services, Data Storage Technologies, Data Security, Data Management, Query Languages, Application Programming Interface (API)

    4.4
    Rating, 4.4 out of 5 stars
    ·
    102 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    D

    DeepLearning.AI

    Applied Statistics for Data Analytics

    Skills you'll gain: Probability & Statistics, Statistical Analysis, Statistics, Statistical Hypothesis Testing, Statistical Visualization, Descriptive Statistics, Data Analysis, Histogram, Probability Distribution, Correlation Analysis, Statistical Inference, Estimation, Simulation and Simulation Software, Sampling (Statistics), LLM Application, Spreadsheet Software

    4.9
    Rating, 4.9 out of 5 stars
    ·
    55 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    D

    Duke University

    Business Value Creation

    Skills you'll gain: Resource Allocation, Cash Flows, Financial Acumen, Business Valuation, Business Acumen, Cost Control, Return On Investment, Financial Analysis, Business Metrics, Growth Strategies, Business Strategy, Operational Efficiency, Expectation Management, Competitive Analysis, Strategic Decision-Making, Performance Analysis, Microsoft Excel

    4.8
    Rating, 4.8 out of 5 stars
    ·
    151 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Meta

    iOS App Capstone

    Skills you'll gain: Swift Programming, Apple iOS, User Interface and User Experience (UI/UX) Design, User Interface (UI), Git (Version Control System), Apple Xcode, Mobile Development, User Experience, Wireframing, Application Development, Data Management, Software Architecture

    4.3
    Rating, 4.3 out of 5 stars
    ·
    34 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    É

    École Polytechnique

    How to finance your venture ?

    Skills you'll gain: Entrepreneurial Finance, Cash Flows, Cash Management, Balance Sheet, Private Equity, Financial Analysis, Financial Management, Case Studies, Financial Statements, Financial Market, Business Valuation, Investment Banking, Working Capital, Business Planning, Business Strategies, Growth Strategies

    4.2
    Rating, 4.2 out of 5 stars
    ·
    45 reviews

    Intermediate · Course · 1 - 3 Months

Searches related to customer experience

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In summary, here are 10 of our most popular customer experience courses

  • Microsoft Azure: Cloud Solutions Mastery: EDUCBA
  • AI for Cybersecurity: Johns Hopkins University
  • Build Your First React Website: Coursera
  • Healthcare Data Literacy: University of California, Davis
  • Cash Flow Management: Duke University
  • Financial Accounting Explained: Coursera
  • Linear Regression with Python: Coursera
  • Microsoft Azure Cosmos DB: Microsoft
  • Applied Statistics for Data Analytics: DeepLearning.AI
  • Business Value Creation: Duke University

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  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
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