Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Responsible AI, Azure Active Directory, Microsoft Azure, Data Lakes, Platform As A Service (PaaS), Cloud Computing, Data Integration, Relational Databases, AI Personalization, Cloud Applications, Cloud Development, Power BI, Performance Tuning, Microsoft Visual Studio, Model Deployment, Cloud Computing Architecture, Anomaly Detection, Cloud Platforms, Cloud Services, Cloud Management
Intermediate · Specialization · 3 - 6 Months

Johns Hopkins University
Skills you'll gain: Generative Adversarial Networks (GANs), Anomaly Detection, AI Security, Generative AI, Fraud detection, Intrusion Detection and Prevention, Model Evaluation, Malware Protection, Cyber Threat Hunting, Cybersecurity, Threat Detection, Cyber Threat Intelligence, Feature Engineering, Network Analysis, Cyber Attacks, Cyber Security Strategy, Applied Machine Learning, Email Security, Network Security, Jupyter
Intermediate · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: React.js, Debugging, Web Design and Development, Front-End Web Development, Web Development, JavaScript Frameworks, HTML and CSS, UI Components, Javascript
Intermediate · Guided Project · Less Than 2 Hours

University of California, Davis
Skills you'll gain: Data Integration, Health Informatics, Data Dictionary, Health Systems, Metadata Management, Health Care, Data Mapping, Healthcare Industry Knowledge, Value-Based Care, Health Information Management, Taxonomy, Care Coordination, Data Literacy, Clinical Data Management, ICD Coding (ICD-9/ICD-10), Data Quality, Medical Terminology, Big Data, Interoperability, Data Storage
Intermediate · Course · 1 - 4 Weeks
Duke University
Skills you'll gain: Return On Investment, Accounts Receivable, Cash Flows, Financial Analysis, Cash Management, Accounts Payable, Working Capital, Business Metrics, Inventory Management System, Financial Acumen, Financial Statements, Balance Sheet, Operational Efficiency, Strategic Decision-Making
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Financial Reporting, Financial Statements, Accounting Software, Financial Accounting, Ledgers (Accounting), Financial Statement Analysis, Accounting Records, Accounting, Generally Accepted Accounting Principles (GAAP), Balance Sheet, Income Statement, Finance, Business Analysis
Intermediate · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Regression Analysis, NumPy, Supervised Learning, Machine Learning Algorithms, Machine Learning, Predictive Modeling, Deep Learning, Data Science, Python Programming
Intermediate · Guided Project · Less Than 2 Hours

Microsoft
Skills you'll gain: Microsoft Azure, NoSQL, Database Administration, Data Store, Database Systems, Cloud Storage, Database Theory, Data Storage, Cloud Services, Data Storage Technologies, Data Security, Data Management, Query Languages, Application Programming Interface (API)
Beginner · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: Probability & Statistics, Statistical Analysis, Statistics, Statistical Hypothesis Testing, Statistical Visualization, Descriptive Statistics, Data Analysis, Histogram, Probability Distribution, Correlation Analysis, Statistical Inference, Estimation, Simulation and Simulation Software, Sampling (Statistics), LLM Application, Spreadsheet Software
Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Resource Allocation, Cash Flows, Financial Acumen, Business Valuation, Business Acumen, Cost Control, Return On Investment, Financial Analysis, Business Metrics, Growth Strategies, Business Strategy, Operational Efficiency, Expectation Management, Competitive Analysis, Strategic Decision-Making, Performance Analysis, Microsoft Excel
Beginner · Course · 1 - 4 Weeks

Meta
Skills you'll gain: Swift Programming, Apple iOS, User Interface and User Experience (UI/UX) Design, User Interface (UI), Git (Version Control System), Apple Xcode, Mobile Development, User Experience, Wireframing, Application Development, Data Management, Software Architecture
Intermediate · Course · 1 - 4 Weeks

École Polytechnique
Skills you'll gain: Entrepreneurial Finance, Cash Flows, Cash Management, Balance Sheet, Private Equity, Financial Analysis, Financial Management, Case Studies, Financial Statements, Financial Market, Business Valuation, Investment Banking, Working Capital, Business Planning, Business Strategies, Growth Strategies
Intermediate · Course · 1 - 3 Months